
Go Nissan South
Edmonton , AB
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350 Reviews of Go Nissan South
TERRIBLE EXPERIENCE, ONLY CARES PROFITS, DO NOT WASTE TIME! TERRIBLE! I went to Go Nissan South to test drive a car advertised on their website. After trying it out, I determined there was an issue with the TERRIBLE! I went to Go Nissan South to test drive a car advertised on their website. After trying it out, I determined there was an issue with the brakes. My sales associate, Tarik, brought in a sales manager who offered to fix the brakes as a condition of the purchase, however, I told them they need to complete the work in a satisfactory manner. I was also contacted by Punit, who simply reiterated my conversations with Tarik. The next day they informed me the parts had been received and the work would be completed for the next day. We agreed to have me test the repair, agreed to a price for the car, and I made a deposit on the vehicle. Later that day, I was called by the dealership since the vehicle had been sold to another patron. The dealership did not care about the time I had spent with them or on the phone. A few days later I was contacted by their Product Manager, Brandon. He ensured me they had a similar vehicle at a local car lot and the car would be rushed to their dealership. They offered to pick me up so that I can test the vehicle. After being told they can't pick me up, he offered to bring the vehicle to my house. This also didn't happen, as they had now informed me another patron had put a deposit on the vehicle. I was confused as to why my deposit was pointless yet the second vehicle was restricted. Then Kody, the General Manager called me, only to say I can purchase something else on their lot, but nothing was similar to the one I was looking at. He mentioned their was nothing at the auctions similar to what I wanted and the vehicle was a "unicorn" (yet I had once "purchased" that vehicle). This dealership was a waste of time, and contacting the Go Auto team did not help either. TERRIBLE! More
Following up with the issue I had, I was promised that the manager who is responsible for the costumer service and no one has called me back. I am disappointed and regret buying from go Nissan south .and I d manager who is responsible for the costumer service and no one has called me back. I am disappointed and regret buying from go Nissan south .and I don't recommend you should buy either. All they wanted was for me to sign and go . More
Twice a Year Visit I come twice a year to get my tires seasonally switched and an oil change . Staff are always friendly and helpful . I keep my off season tires in thei I come twice a year to get my tires seasonally switched and an oil change . Staff are always friendly and helpful . I keep my off season tires in their storage facility and it couldn’t be easier ! Had some routine service done and trust it was needed , what wasn’t required wasn’t done. Thanks again Go Auto South! More
Final Service while under warranty Took car in for routine oil and filter change plus a thorough going over as the warranty is about to expire. Service was satisfactory but took longer Took car in for routine oil and filter change plus a thorough going over as the warranty is about to expire. Service was satisfactory but took longer than expected. More
Excellent service! All the staff are very friendly and helpful. My salesperson Jonah understood what I was looking for, no rush and presented me with my options. The fin All the staff are very friendly and helpful. My salesperson Jonah understood what I was looking for, no rush and presented me with my options. The finance was also very professional and explained the contract every step of the way. I'm very happy with the vehicle purchased! More
Buying a new vehicle The sales and finance team was very helpful. I received a fair price for my trade in. Warranty on my vehicle was explained and options for extented wa The sales and finance team was very helpful. I received a fair price for my trade in. Warranty on my vehicle was explained and options for extented warranty was discussed and I decided for peace of mind to get the extended warranty. More
Oil change and inspections Car taken in for a routine oil change and inspections. I didn't book appointment and was told on arrival that it would be 2 to 2.5 hours for completi Car taken in for a routine oil change and inspections. I didn't book appointment and was told on arrival that it would be 2 to 2.5 hours for completion. I chose to wait in the customer lounge and the car was ready to go in 2 hours. All good. Staff kept me informed of progress along the way. More
Easy & friendly Michael was great to deal with. He kept me informed on the work needed to be done and when the parts needed would arrive. It was great to be able to h Michael was great to deal with. He kept me informed on the work needed to be done and when the parts needed would arrive. It was great to be able to have a loaner car while waiting a few days for parts to arrive and the car repaired. I will definitely go back. More
Great experience at nissan south I have a great experience at the go nissan south,Amanda the service manager was so helpful,plus Michael there at service was so nice,I would definitel I have a great experience at the go nissan south,Amanda the service manager was so helpful,plus Michael there at service was so nice,I would definitely recommend this dealership! More
Great experience! When we entered the dealership, Anup approached us right away and helped us. He gave us some advices about cars and explained all the things that we w When we entered the dealership, Anup approached us right away and helped us. He gave us some advices about cars and explained all the things that we wanted to know. He was really there to help and made sure that everybody is happy and satisfied. Thank you for the good deal!😊 More