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Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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518 Reviews of Go Langley Subaru

February 22, 2018

30 years of great service! I have dealt with Wolfe Subaru for more than 30 years, and have had a great experience. The work is always done well and on time. The prices are reaso More

by SubaruFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 22, 2018 -

Go Langley Subaru responded

Thank you for the outstanding review, SubaruFan! It’s loyal and amazing clients like yourself, who make us stand out from the rest. So happy to hear how pleased you have been with our Service Department’s professionalism and work over the last 30 years. We appreciate your kind words and loyalty to our Wolfe Subaru Langley dealership and look forward to serving you for many more years to come!

February 19, 2018

New vehicle purchase As my wife was not using her 2013 vehicle much, she suggested we trade in her vehicle and my 2011 vehicle for a brand new vehicle. I returned with a More

by eles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud, Troy Giesbrecht, Corina Graham
Feb 20, 2018 -

Go Langley Subaru responded

That is fantastic! Thank you for taking the time to share the wonderful sales experience you had at Wolfe Subaru Langley. We strive to have the best Sales and Leasing Consultants with vast product knowledge and amazing customer service skills, so we are thrilled that Troy and Mark demonstrated that to you during your vehicle purchasing process. We are also pleased to hear how our in-house Financial Service Manager, Corina took the time to explain your payments and protection plan options to you thoroughly. We will pass along your words of appreciation to our sales team. Congratulations on your new Subaru Forester! The Forester is spacious, handles well in any weather condition and it is fun to drive! We know you are going to love it. We wish you many happy memories and Subaru Adventures in it with your family and friends. Thank you for your business.

February 07, 2018

A good dealer experience Our sales agent , Brian did a good job on assisting us on our first Subaru vehicle. Also want to commend Nicole on the Finance. Really appreciate your More

by marlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Nicole
Feb 08, 2018 -

Go Langley Subaru responded

The time you took to share your recent experience with us, is greatly appreciated. Thank you for recognizing our Sales and Leasing Consultant, Brian Welch and our Financial Services Manager, Nicole Mirea for being so helpful and making your vehicle purchasing process go smoothly. Congratulations on your first Subaru! We are confident that you will enjoy it. Thank you for giving us the opportunity to serve you and we look forward to assisting you again, when you come in for your first regular servicing.

February 01, 2018

An ongoing Subaru experience- Excellence I was very pleased with my Subaru service at a Vancouver dealership however I was introduced to Wolfe Subaru in Langley and have been impressed with t More

by jed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Saieva
Feb 08, 2018 -

Go Langley Subaru responded

Wow! That is a fabulous story Jed! Thank you so much for taking the time to share the experience you have had at our dealership. We truly strive to have the best team, so we are able to provide exceptional customer service to our deserving clients, such as yourself. We are extremely happy to hear that our Sales, Service and Parts team demonstrate this to you during each and every one of your visits. Congratulations on your new powerful and fun to drive, 2018 Subaru Forester XT! We know you are going to enjoy all your road trips / Subaru Adventures in it. Thank you for choosing Wolfe Subaru Langley for all vehicle needs and allowing us to serve you. See you next time!

January 31, 2018

Sales department was a terrible experience The sales experience was so terrible that I wouldn't try the service department. The time waiting to pick up my car despite an appointment made days More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristan
January 31, 2018

Subaru Clinic great for new owners We bought our first Subaru last November and on delivery we were told that we will be invited back to the dealership to review the features of our new More

by FredM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark and staff
Feb 08, 2018 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback and attending our recent Service Clinic, FredM. Happy to hear that you found the clinic helpful. We do our best to answer as many of our client's questions after the presentation. Sorry if we missed you. We would love the opportunity to help you, with your specific concerns. Please do not hesitate to call our service department at 604-534-2660. We hope you are still enjoying your first Subaru!

January 23, 2018

Service overages, extremely slow service In what world do you need a full break dismantle, air filter and cabin air filter after 20K from a brand new car. The bill with an oil change $508. Th More

by computer34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Feb 08, 2018 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us. Please feel free to contact our General Operations Manager, Marc Livingstone at 604-534-2660 so we can clarify your concerns directly and look into your specific matter.

November 29, 2017

WRX lease Matt was a responsive and supportive salesperson, however the dealership were unable to arrange a fair value for my trade in (partly driven by the ori More

by Adam Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Hale
October 25, 2017

They will screw you at the first chance. My subie went over boost by 1psi and the engine blew, Wolfe Subaru said it was my fault and isn't going to cover anything. How does an engine blow up More

by Akashdeep Chahal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Doe
October 13, 2017

Clueless Service Department Completely dissatisfied with the service department. The service "advisors" have no clue as to the inner workings of the vehicles nor are they able t More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisors