Back

Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

Directions

By Type

518 Reviews of Go Langley Subaru

June 02, 2021

Service advisor Steve was very helpful in suggesting what service to do. He was empathetic and not pushy. When the service was completed, he promptly sent me a text message. He explained everything done on t More

by FredM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reston
Jun 11, 2021 -

Go Langley Subaru responded

Seeing that you had a 5-Star experience at our dealership is the best thing we could hope for, FredM. We appreciate the time you took to acknowledge our Service Advisor, Steve for being helpful, empathetic and thorough during your recent vehicle servicing appointment. So glad you also enjoyed the video and texting platform that we use to update our clients while their vehicle is being taken care of. We value your business and look forward to working with you again soon. Take care.

June 01, 2021

You are the dealership with all the COVID protocols. I so appreciate this working in Healthcare. I had a wonderful experience and all the staff were so helpful and friendly More

by Kathrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 10, 2021 -

Go Langley Subaru responded

We’re extremely delighted to hear about your positive five star experience here at Wolfe Langley Subaru. We appreciate you taking notice of the numerous Covid-19 protocols we have implemented in an effort to keep our clients safe during the pandemic, Kathrin. It truly means a lot coming from someone who works in the Healthcare profession. It lets us know we are on the right track. We are committed to keeping our community safe while still providing the same great customer service. Thank you for your business and we look forward to your next visit. Take care.

June 01, 2021

You can always depend on Wolfe Subaru for high quality service and advice. That has been my experience for the past 7 years or so. More

by rogersangerloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 10, 2021 -

Go Langley Subaru responded

Thank you for the perfect rating and feedback! We are thrilled to hear that you always receive dependable and highly quality customer service from our Wolfe Subaru Service Team. We truly appreciate your business for the past 7 years and we look forward to serving you for many more years to come, rogersannerloo! See you next time.

May 31, 2021

I am very happy with my new Subaru. We are still getting to know each other. It gives me peace of mind that Mark has repeatedly mentioned to: "Call me if you have any questions." I found him helpful an More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 06, 2021 -

Go Langley Subaru responded

Thanks for the great review, Cathy. We are thrilled to hear that you are happy with your new Subaru and the above and beyond customer service provided by our Wolfe Subaru Sales Consultant, Mark. He truly cares about our clients and we are lucky to have him on our team. Thank you for your business and we are here for you anytime. Take care and enjoy your new ride.

May 26, 2021

From the moment I walked in to the time I drove out with my new leased Crosstrek Outdoor edition, I felt appreciated. I was given a smart option to save more money. Thanks Claudine! Rena was very accommo More

by pinksville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena, Claudine, Jay Shead
Jun 06, 2021 -

Go Langley Subaru responded

Thank you so much for the wonderful review, pinksville. We appreciate the time you took to recognize our Wolfe Subaru Sales Team for making your car leasing experience such a positive one, with their friendly and accommodating customer service. Recommending our dealership to others is a huge compliment. We truly value your feedback and business. Enjoy the Crosstrek!

May 25, 2021

Reena and Scott were great. Everyone was helpful and made the experience nice. Car is great!! I’ve had good service from this dealership over the years on my previous vehicle. More

by Siw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reena, Scott
May 28, 2021 -

Go Langley Subaru responded

Thank you so much for taking the time to share your feedback with us, Siw. So glad that our Sales Consultants, Scott and Rena were able to make your car-buying experience at Wolfe Subaru such a positive one. We truly value your business over the years and we hope you are enjoying every mile on your new car. Congratulations and please let us know if you need anything else. Take care.

May 22, 2021

Every single person, the appointment person, the reception, the service advisors, every single one, made me feel welcomed, valued and respected. I truly believe, make your employees feel good, they More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Every single person I interacted with, every single time, exceeded my expectations of what great service means!, Wolfe Auto Group, TROY GIESBRECHT
May 28, 2021 -

Go Langley Subaru responded

Wow! Hearing that our entire Wolfe Subaru Team made you feel welcomed, valued and respected with their professional and friendly customer service is the best feedback we could ask for. We want everyone who visits us to feel this way. Thank you for taking the time to share your thoughts with us. We must admit we do have an amazing team, who always go above and beyond for our clients. We truly appreciate your kind words and business, Phil. We hope to work with you for many years to come. Take care and see you next time.

May 20, 2021

2nd time we have purchased from wolfes. this time needed car for our daughter in a hurry. troy found us car quickly. closed within a few days. troy made sure people were on hand when needed More

by brentdonnajackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amanda, TROY GIESBRECHT
May 20, 2021 -

brentdonnajackson responded

troy understood i had health concerns which affect my stamina level. went with his reccommendation on the yaris . car was ready to go when we got to dealer

May 20, 2021 -

brentdonnajackson responded

would reccommend

May 20, 2021 -

Go Langley Subaru responded

Thank you so much for taking the time to provide your feedback and for giving Wolfe Subaru the opportunity to work with you again, brentdonnajackson. We are so delighted that our Sales Consultant, Troy was able to help you find the perfect vehicle for your daughter in an efficient manner and provide you with a the 5 star service as we strive to provide all our clients. Congratulations to your daughter on her new car. Please let us know if we can help you with anything else. Take care

May 19, 2021

Emma Iee , phoned to inform me of a re call, for my 2017 Forester. She was very pleasant and informative as she advised me to have it fixed. I agreed and she booked an appointment. I also asked for a oil ch More

by davehenrymitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
May 20, 2021 -

Go Langley Subaru responded

Thank you so much for the perfect rating and feedback, davehenrymitchell. We strive for customer experiences like this, and could not be more pleased. We will make sure that Ema-Lee and Darin both know how pleased you were with their exceptional and above and beyond customer service during your recent visit. We truly appreciate your business and look forward to working with you again soon!

May 15, 2021

Troy was amazing and I highly recommended Langley Wife Subaru.i bought my car and this time I have updated my Outback and all experience was fantastic. More

by ercumentbedir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
May 19, 2021 -

Go Langley Subaru responded

We are incredibly grateful that you took the time to leave us such wonderful feedback regarding your recent experience at our dealership, ercumentbedir. Thank you for recognizing our Sales Consultant, Troy for his amazing customer service. He will be thrilled to see your kind comments. Recommending our Wolfe Subaru dealership to others is one of the best compliments we could ask for. Thank you for that and thank you for your business. See you next time and enjoy your new Subie.

...
15
...