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Go Langley Mitsubishi

Surrey, BC

4.7
138 Reviews

19360 Langley Bypass

Surrey, BC

V3S 7R2

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138 Reviews of Go Langley Mitsubishi

December 03, 2019

Always a pleasure servicing my car here. They are extremely friendly and helpful while always making sure I know about any and all options I have when dealing with issues with my car. There's never a More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby and Rhonda
Dec 29, 2019 -

Go Langley Mitsubishi responded

Thank you for wonderful feedback. We appreciate the time you took praise our Wolfe Mitsubishi Service Team for always being friendly, helpful, informative and caring when you visit us for your regular vehicle maintenance. We truly value your kind words and business. See you next time and Happy Holidays!

November 11, 2019

This dealership has been on my radar for over a year due to their no pressure sales associates and down to earth attitudes. From the moment I stepped on the lot to dealing with the finance department and in More

by Crystal P
Recommend Dealer
Yes
Employees Worked With
Dakota, Todd
Nov 20, 2019 -

Go Langley Mitsubishi responded

Wow! Thank you so much for your thoughtful review, Crystal. So glad that our Sales Manager, Todd and our Sales Consultant, Dakoda made your car-buying experiences such a positive one. We appreciate you choosing Wolfe Mitsubishi as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Mitsubishi. Please come back and see us again soon!

November 09, 2019

The team here is courteous and overall excellent. I appreciate the patience and consideration given towards my concerns, and they've exceeded expectations in delivery. More

by phvr8
Recommend Dealer
Yes
Employees Worked With
Rhonda, Shelby, Steve
Nov 20, 2019 -

Go Langley Mitsubishi responded

Thank you for your feedback, phvr8. We truly appreciate the time you took to praise our hard working Wolfe Mitsubishi Service Team for always being courteous, patient, considerate and providing you with overall exceptional customer service when you visit our dealership. We thank you for your business and kind words. We look forward to serving you again soon. Have a great day.

November 07, 2019

Thank you Rhonda for your prompt service and assistance.. highly appreciated.. excellent service! I have my all season tires swap with my winter tires! A More

by Ed
Recommend Dealer
Yes
Employees Worked With
Rhonda Wright
Nov 20, 2019 -

Go Langley Mitsubishi responded

Thank you for taking the time to share your comments and feelings about our Service Manager, Rhonda and the customer service she provided you. Rhonda is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your feedback. We appreciate your business. Thank you for thinking of Wolfe Langley Mitsubishi for all of your automotive needs. See you next time, Ed!

November 06, 2019

Excellent service I went into the dealership just to look at their plug-in EVs and came out with a brand new vehicle. The thing l appreciated most was the lack of “push More

by Margo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Dakoda
Nov 20, 2019 -

Go Langley Mitsubishi responded

Thank you so much for taking the time to share your feedback with us, Margo. Our client’s comfort is our priority. So glad you experienced that first-hand when dealing with our Sales Manager, Todd and our Sales Consultant, Dakoda. Congratulations on your brand new Mitsubishi. We appreciate your business and look forward to serving you again soon. Have a great day and enjoy your new car!

September 23, 2019

Excellent, professional. Treated with respect. Honest. No manager run-arounds. I am a senior and have purchased a lot of cars, SUVs and this dealer was the best hands-down. More

by Steve
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Dave Berry.
Oct 10, 2019 -

Go Langley Mitsubishi responded

Wow! We can’t thank you enough for the thoughtful feedback, Steve! We appreciate the time you took to acknowledge our Wolfe Mitsubishi Sales Team for being respectful and honest during your vehicle purchasing process. So glad you also had the opportunity to attend our “Get To Know Your Car Clinic” and found it to be very useful and informative. Congratulations on your new Mitsubishi Outlander! We know you are going to love it! We truly value your business and look forward to your next visit. Have a wonderful day.

September 22, 2019

Get to Know Your Car Clinic I recently went to a clinic on my new Mitsubishi Outlander PHEV. The mechanics and the General Manager who were hosting this event were very helpful More

by Dave
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sales, Service and the General Manager
Oct 10, 2019 -

Go Langley Mitsubishi responded

Thank you so much for sharing the experience you had at our “ Get To Know Your Car Clinic”, Dave! These Service Clinics are held to inform our clients about preventative maintenance and the how and whys behind each regular servicing appointment. It sounds like we achieved our goal. We appreciate the time you took to acknowledge our Wolfe Mitsubishi Group General Manager, Mechanics, Sales and Service Team for being informative, helpful and knowledgeable that evening. The team will be thrilled to hear your feedback! Congratulations on your new Mitsubishi Outlander PHEV! We too look forward to working you for years to come. Thank you for attending our clinic and thank you for your business.

July 15, 2019

Waste of time Avoid! They will waste Your time! they seam like laid back guys... they are , so laid back they don’t seam to do or check anything. I asked how much More

by Austinjay911!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David berry
Jul 16, 2019 -

Go Langley Mitsubishi responded

Again, we sincerely apologize that you had an unpleasant experience at our dealership. Thank you for taking the time to provide us with this feedback and it allows us to improve. This is not the type of customer service we are known to deliver. The frustration you encountered is understandable. We would appreciate the opportunity to discuss this with you further and hopefully re-gain your trust in us. Please contact our Director of Sales, Patrick Curtis at 604-575-0275 at your earliest convenience. Again, thank you for taking the time to write this review. We look forward to hearing from you.

May 14, 2019

Happy employees I recently attended the Get to know your car Clinic at Wolfe Mitsubishi. (PHEV Outlander) I could not believe how clean the garage was! The employees More

by Snapdragon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Those employees from April 30th clinic
May 17, 2019 -

Go Langley Mitsubishi responded

Thank you for your feedback, Snapdragon. We appreciate the time you took to attend our Wolfe Langley Mitsubishi “Get to Know Your Car Service Clinic and the time you took to recognize our amazing team for their positive and genuinely happy attitudes. We truly take pride in our dealerships, the brands we carry and we sincerely care about our clients. Thank you for noticing that. We value your business and look forward to working with you for years to come. See you next time!

February 06, 2019

Best Car Dealership Experience Ever I have had lots of experience with dealerships over the years and the service is usually pretty good, up until you sign on the bottom line and then th More

by s luhmert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber-Jane Smith
Feb 12, 2019 -

Go Langley Mitsubishi responded

We would like to thank you for sharing this great review about our dealership! We are thrilled that you have enjoyed your car buying experience at Wolfe Mitsubishi and our follow up “ Get To Know Your Car Service Clinic”, that we offer our new clients. We couldn’t be happier knowing that you found the Service Clinic to be informative and useful. You are absolutely correct, s luhmert we do genuinely strive to have the best customer service in the industry! When you purchase a vehicle from our dealership, you become apart of our Wolfe Auto Group Family. Thank you for your feedback and thank you for choosing Wolfe Langley Mitsubishi for all of your automotive needs. We look forward to serving you for many years to come!!