
Go Langley Mitsubishi
Surrey, BC
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141 Reviews of Go Langley Mitsubishi
Service department is 5/5 friendly, reliable and honest. Sales team is very friendly as well, not quite as transparent as the service but still great. No complaints and am very happy with our lease. Sales team is very friendly as well, not quite as transparent as the service but still great. No complaints and am very happy with our lease. More
Always good to deal with the service department, they’re very friendly and helpful. The automated online scheduling system didn’t let them know about my request to bring my winter tires in from storage so very friendly and helpful. The automated online scheduling system didn’t let them know about my request to bring my winter tires in from storage so they could be installed, so that was a minor problem. More
As a repeat customer I am always impressed with the service dept. They are excellent at what they do and always inquire about other issues I may have noticed as well willing to answer any questions I service dept. They are excellent at what they do and always inquire about other issues I may have noticed as well willing to answer any questions I may have. More
Interaction between service department and customer is always fast and friendly, at this time they will send you texts massages and video files if anything needs to be done for your approval, this is a ni always fast and friendly, at this time they will send you texts massages and video files if anything needs to be done for your approval, this is a nice feature and helps to avoid additional direct contact More
I have been using this dealership ever since I purchased my first Mitsubishi 5 years ago. I have always been pleased with my services and impressed with everyone I have I met in all the departments. I even my first Mitsubishi 5 years ago. I have always been pleased with my services and impressed with everyone I have I met in all the departments. I even drive from Harrison Hot Springs to Langley for my services More
Very efficientWelcoming and politeListens to any Very efficient Welcoming and polite Listens to any concerns and records accurately your service needs Accurate when tell you what time your car wil Very efficient Welcoming and polite Listens to any concerns and records accurately your service needs Accurate when tell you what time your car will be ready Very honest More
Great service at the service counter, and loved the text communication option, where I could just text a question and got an answer, and also updates on how the service was going. Shelby did an amazing job communication option, where I could just text a question and got an answer, and also updates on how the service was going. Shelby did an amazing job More
Absolutely shocked by the service team. According to service department the owners manual for service related information is not for Canadian customers , but it is US customers. However, the owners manu service department the owners manual for service related information is not for Canadian customers , but it is US customers. However, the owners manual is in English and French. Everyone knows all vehicles that are made for US only have English and Spanish manuals. When I showed her the service manual that does not have any information about brake cleaning and lubrication service, the service rep printed a different service schedule from her computer. Being a customer I think this information was held back from me when I got this vehicle. I bought this PHeV vehicle to save some money, but the opposite is happening. I own a BMW M5 and never heard about brake cleaning service. I am pretty sure PHEV does not use regular brakes as much as other vehicles because it has regen brakes. In addition, the vehicle was not washed properly and the they did not even touch the interior for vacuuming. Extremely disappointed by the service. More