Go Honda

Honest, Useful, Straightforward no complications experience. Tom is customer oriented, he won't waste your time but overall he will make sure customer satisfaction is full filled, quick reply, and problem solvin Tom is customer oriented, he won't waste your time but overall he will make sure customer satisfaction is full filled, quick reply, and problem solving. His commitment to help me during and after the purchase of my vehicle was a different level of customer service. More

As a single woman and newcomer to Edmonton it was scary purchasing a car at a dealership on my own, a year later am proud to say that Tom Braid at Go Honda is my first and best recommendation. He's has you purchasing a car at a dealership on my own, a year later am proud to say that Tom Braid at Go Honda is my first and best recommendation. He's has your personal interest at heart and really went above and beyond for me. His service was authentic and without manipulation. A rare find, wouldn't go elsewhere for that reason. More

Not satisfied with Go Honda Edmonton Deal Execution On 25th Jan we concluded Honda CRV 2020 upon agreed financing terms and deposited 1K to lock the deal. When next day (26th Jan) we arrived at the deal On 25th Jan we concluded Honda CRV 2020 upon agreed financing terms and deposited 1K to lock the deal. When next day (26th Jan) we arrived at the dealership, after receiving down payment and signing off all documents, it was revealed that financing terms have been changed and the interest rate was almost doubled and duration was also extended. I raised the concern with Finance team rep and the sales rep why this big change was not communicated earlier but they had no satisfactory response to that. This is really a matter of concern for Go Honda management and request to investigate the whole deal. Nazir H. Shah 587 937 1959 nazirshah96@gmail.com More

Pleasant experience buying a new vehicle We have purchased several new vehicles from other dealerships and Go Honda west was by far the best experience we have had. Valentin was professiona We have purchased several new vehicles from other dealerships and Go Honda west was by far the best experience we have had. Valentin was professional,genuine and a pleasure to talk with in order to get the deal completed. The transaction was done quick and we were on our way with a new Pilot 😀 More

Worse salesman ever! Incompetent! Stops communicatong after making the sale. Ensures products are on the car when they're not. The dealership as a whole is useless. PLEASE AVOID!! after making the sale. Ensures products are on the car when they're not. The dealership as a whole is useless. PLEASE AVOID!! More

GREAT EXPERIENCE !! We had our best new car experience yet! purchasing from Jiby Mathews and the Go Honda team. We visited the dealership twice and both times Jiby was p We had our best new car experience yet! purchasing from Jiby Mathews and the Go Honda team. We visited the dealership twice and both times Jiby was positive, patient ( pressure free) and knowledgeable about every vehicle he showed us, He demonstrated the "Happy to Help" logo 100%. Even though it was almost closing time on New yrs eve when our deal was completed the service by the team remained top notch and Jiby took the time needed to thoroughly explain the operation and features of our new car so we felt completely comfortable driving away. Again, thank you Go Honda team for making this an exceptional experience. We will highly recommend you to our family and friends. Oh! and we love our new Honda Civic Touring Sedan! Hank & Lise More

Dishonest Well never thought I would be leaving a negative post for Go Honda, but after 4 vehicle purchases, they have changed, and not the same company as befo Well never thought I would be leaving a negative post for Go Honda, but after 4 vehicle purchases, they have changed, and not the same company as before. They now use bait and switch tactics as well as misleading information regarding trade in vehicles. In particular they offer an online tool for trade valuation, however, when it actually comes to the negotiating, they state the tool they offer isn't really a true reflection of the trade value. in fact they were more then $7000 lower than their online calculator. Thats a huge difference and dishonest and misleading. Shame on you GoHonda More