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Go Honda
Edmonton, AB
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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270 Reviews of Go Honda
February 19, 2020
I had a great experience. One of the best dealership that I’ve been compared to northern Volkswagen from which I had a bad experience. Especially with the sales staff who is very attentive and answered all m I’ve been compared to northern Volkswagen from which I had a bad experience. Especially with the sales staff who is very attentive and answered all my queries regarding the Honda Pilot that I am after. More
by Perry
Employees Worked With
Tom Braid
January 27, 2020
Not satisfied with Go Honda Edmonton Deal Execution On 25th Jan we concluded Honda CRV 2020 upon agreed financing terms and deposited 1K to lock the deal. When next day (26th Jan) we arrived at the deal On 25th Jan we concluded Honda CRV 2020 upon agreed financing terms and deposited 1K to lock the deal. When next day (26th Jan) we arrived at the dealership, after receiving down payment and signing off all documents, it was revealed that financing terms have been changed and the interest rate was almost doubled and duration was also extended. I raised the concern with Finance team rep and the sales rep why this big change was not communicated earlier but they had no satisfactory response to that. This is really a matter of concern for Go Honda management and request to investigate the whole deal. Nazir H. Shah 587 937 1959 nazirshah96@gmail.com More
by Nazir Shah
Employees Worked With
Bryan Santos, Shawna Carey, Khadeja
January 19, 2020
Pleasant experience buying a new vehicle We have purchased several new vehicles from other dealerships and Go Honda west was by far the best experience we have had. Valentin was professiona We have purchased several new vehicles from other dealerships and Go Honda west was by far the best experience we have had. Valentin was professional,genuine and a pleasure to talk with in order to get the deal completed. The transaction was done quick and we were on our way with a new Pilot 😀 More
by Aj
Employees Worked With
Valentin Neag
January 14, 2020
Worse salesman ever! Incompetent! Stops communicatong after making the sale. Ensures products are on the car when they're not. The dealership as a whole is useless. PLEASE AVOID!! after making the sale. Ensures products are on the car when they're not. The dealership as a whole is useless. PLEASE AVOID!! More
by habsfan
Employees Worked With
Matei Gherman, Mark Jones
January 06, 2020
GREAT EXPERIENCE !! We had our best new car experience yet! purchasing from Jiby Mathews and the Go Honda team. We visited the dealership twice and both times Jiby was p We had our best new car experience yet! purchasing from Jiby Mathews and the Go Honda team. We visited the dealership twice and both times Jiby was positive, patient ( pressure free) and knowledgeable about every vehicle he showed us, He demonstrated the "Happy to Help" logo 100%. Even though it was almost closing time on New yrs eve when our deal was completed the service by the team remained top notch and Jiby took the time needed to thoroughly explain the operation and features of our new car so we felt completely comfortable driving away. Again, thank you Go Honda team for making this an exceptional experience. We will highly recommend you to our family and friends. Oh! and we love our new Honda Civic Touring Sedan! Hank & Lise More
by lisesmd
Employees Worked With
Jiby Mathew
December 19, 2019
Dishonest Well never thought I would be leaving a negative post for Go Honda, but after 4 vehicle purchases, they have changed, and not the same company as befo Well never thought I would be leaving a negative post for Go Honda, but after 4 vehicle purchases, they have changed, and not the same company as before. They now use bait and switch tactics as well as misleading information regarding trade in vehicles. In particular they offer an online tool for trade valuation, however, when it actually comes to the negotiating, they state the tool they offer isn't really a true reflection of the trade value. in fact they were more then $7000 lower than their online calculator. Thats a huge difference and dishonest and misleading. Shame on you GoHonda More
by Steve
Employees Worked With
n/a
November 18, 2019
Terrible customer service. Nothing makes me want to buy from them. I will take my money elsewhere. Super shady. Was a waste of my time. Could not imagine dealing with them on issues. Sales team is very sma from them. I will take my money elsewhere. Super shady. Was a waste of my time. Could not imagine dealing with them on issues. Sales team is very smarmy and and like to blow smoke. Too smarmy for my liking. Dealt with Matt. Defensive and likes to talk over you. More
by Am
Employees Worked With
Matt
November 08, 2019
Unprofessional. Worked a deal then disclosed tail light broken and they would not repair. They claimed the repair would cost $2,000 + and they would not repair it at the negotiated price. Not professional. broken and they would not repair. They claimed the repair would cost $2,000 + and they would not repair it at the negotiated price. Not professional. More
by Ras
Employees Worked With
Tom Braid
October 31, 2019
Work that I took my vehicle in for not completed. Zero effort made by Charles to make things right. I told him straight up how to correct the mistake but no action was taken. I wanted to believe they coul effort made by Charles to make things right. I told him straight up how to correct the mistake but no action was taken. I wanted to believe they could make it right. Will never recommend anyone to this dealership sales or service More
by Aubrey Alas
Employees Worked With
Charles Tam
October 28, 2019
Awful experience, they lied to us since the moment I inquired about an SUV advertised on their website. Set the appointment, was passed to another sales man upon arrival, test drive vehicle, made an o inquired about an SUV advertised on their website. Set the appointment, was passed to another sales man upon arrival, test drive vehicle, made an offer and they say vehicle was sold already to another dealership. I asked to speak to the manager, this guy comes with a smirk on his face and say we can’t sell it to you. We have so many vehicles and so many customers if you don’t like it leave. Lefts is waiting, makes me mad, I slipped a f and he kicked me out. Stay away. This Person doesn’t care. Typical greasy, unprofessional sales man. More
by Reyvan27
Employees Worked With
Mark Jones
