Georgetown Kia

Great customer service Thanks to Mitch and the team. Above and beyond service when we were shopping for a winter car. We will be back when another used car is needed. Thanks to Mitch and the team. Above and beyond service when we were shopping for a winter car. We will be back when another used car is needed. More

Making Things Right - Thank-you Originally I did not shed a good light whatsoever on the above dealership because there were many things that Nick Chopra has done but did not hold hi Originally I did not shed a good light whatsoever on the above dealership because there were many things that Nick Chopra has done but did not hold himself accountable for. Originally part of my review is as follows: A year has passed and we are contacted by Nick Chopra to come in and to give them another chance. My husband being a nice and forgiving man that he is, agrees much to my reluctance. We ended up with a Dodge Durango and although pricing was not too bad, the promise of a certain low interest rate was not given but still my husband agreed to the new terms. The day of picking up this vehicle: A) Gas tank again not filled B) Detailing of the vehicle again not up to par C) Smell of vehicle....well let’s just say we didn’t get that new car smell at all D) Back lights were out and did not work E) Accumulation of water and condensation build up in where the back lights are It was brought to Nick Chopra’s attention a month (we had gone away on a family trip) after the fact with pictures and we keep getting excuses upon excuses. The last time I had messaged him was June 27, 2018, to date we still have not received any sort of answer. This how unreliable the above dealership is. They want your money (their commission) and then they run. TO DATE: I would like to omit my “avoid at all cost” message and state that Sandra Marchetti was the person that had come through to “make things right” and to at least regain our confinedence in them. Sandra had held themselves accountable for Nick’s mistake and had arranged for the following: 1) Racetrack light to be replaced and fixed 2) Gas tank to be filled 3) Complete vehicle detail And although all this had taken some time, at least it is completed, we appreciate it and we can move on from this. Some faith has been restored. Thank-you Sandra for reaching out. More

Smooth experience start to finish! Mitch was knowledgeable, friendly, and made all of us feel very comfortable throughout the transaction. I would highly recommend both him and the dea Mitch was knowledgeable, friendly, and made all of us feel very comfortable throughout the transaction. I would highly recommend both him and the dealership next time you are in the market for a car. More

Positive overall experience, friendly approach Mitch was patient, helpful and personable. I had a positive experience with the Georgetown Kia Dealership. I purchased a pre owned vehicle and I am ha Mitch was patient, helpful and personable. I had a positive experience with the Georgetown Kia Dealership. I purchased a pre owned vehicle and I am happy with my new car. More

Great customer service I have not found what I'm looking for yet, but Mitch has been on the hunt for the right car for me, always updating me on new finds. Awesome customer I have not found what I'm looking for yet, but Mitch has been on the hunt for the right car for me, always updating me on new finds. Awesome customer service. More

surprisingly nice the sales person we had knew the products, was helpfull in pointing us in the direction we needed to meet our needs. Mitch demonstrated a true knowled the sales person we had knew the products, was helpfull in pointing us in the direction we needed to meet our needs. Mitch demonstrated a true knowledge of the the products best suited to our needs and wants. More

Experience with Mitch Mitch was awesome, he gave me great value for my trade in. Mitch is personable, funny, and always looks out for you. will definitely use him wheneve Mitch was awesome, he gave me great value for my trade in. Mitch is personable, funny, and always looks out for you. will definitely use him whenever I need a new car in the future, More

great experience! Krish is the best consultant you could ask to work with. Very understanding and listens to my needs. He helped me get exactly what I was looking for, Krish is the best consultant you could ask to work with. Very understanding and listens to my needs. He helped me get exactly what I was looking for, and in the color I wanted too! Highly Recommended More

Satification Gauranteed! Normally I don’t write reviews, especially since I didn’t buy a car here, however I do have to go on record with how professional and accommodating Mi Normally I don’t write reviews, especially since I didn’t buy a car here, however I do have to go on record with how professional and accommodating Mitch was. I told him flat out I was just looking at prices, however he still treated me like I was his customer that he had for years. He was friendly, direct, and most importantly honest which is very hard to find in this industry. If your looking for a car he should be your first person to go to! More