Georgetown Kia

Outstanding, positive experience! I was introduced to Sandy Marchetti (Special Finance Manager at Georgetown Kia) through a colleague who recommended her highly. On first meeting, I j I was introduced to Sandy Marchetti (Special Finance Manager at Georgetown Kia) through a colleague who recommended her highly. On first meeting, I just knew that Sandy could find me the vehicle that I needed. She is a seasoned professional, knows the business, was efficient and friendly, and on a personal note...she was truly genuine and caring. I was interested in a used Honda Civic with low mileage. Within one day, I received a call from Sandy, asking me to come see what she had found. It was magic! This woman is absolutely incredible. She also arranged all the financing for me and took care of all the tiny details, making my purchase so easy. She took a huge burden off my shoulders at a time when I needed it most. The other staff at their used car location was also very helpful and friendly. I am now happily driving my 2 year old Honda Civic and I love it beyond words! They even included a first complimentary oil change. I highly recommend Sandy Marchetti at Georgetown Kia. She is truly an expert at everything she does. More

Great experience Great experience, very good dealership! Starting from Raine, Rene, Venus, Ken and a special thanks to Robert Tasi! Thanks them I can enjoy my new fa Great experience, very good dealership! Starting from Raine, Rene, Venus, Ken and a special thanks to Robert Tasi! Thanks them I can enjoy my new family car! More

The kind of service you need to buy a car As a customer service person myself, I appreciate good service when I encounter it. Mitchel was very punctual, attentive and persistent, but not pushy As a customer service person myself, I appreciate good service when I encounter it. Mitchel was very punctual, attentive and persistent, but not pushy and was able to provide me with a lot of options. I felt that it is important for me to let Mitchel know that his service was so very much appreciated and important enough for me to refer others. More

Great client focus While we didn’t end up making a purchase from Georgetown Kia that had nothing to do with the product or sales person. Mitch was excellent and stayed f While we didn’t end up making a purchase from Georgetown Kia that had nothing to do with the product or sales person. Mitch was excellent and stayed focused on our needs. On my mind he went above and beyond to make sure we as clients were being looked after. Great job Mitch. Cheers More

Great experience! Great experience buying from Georgtown Kia. Mitch and Shoba made buying my first car stress free. Great staff, I would highly recommend buying a car Great experience buying from Georgtown Kia. Mitch and Shoba made buying my first car stress free. Great staff, I would highly recommend buying a car from Georgetown Kia! More

Excellent to deal with They were willing to go the extra mile to help our family in getting the best deal possible with our trade and two car purchase They were willing to go the extra mile to help our family in getting the best deal possible with our trade and two car purchase More

Car deal I have purchased 5 kia vehicles and have my uncle and son also purchase 3 more. I contacted Rob to see if we can come to an agreement for an other pu I have purchased 5 kia vehicles and have my uncle and son also purchase 3 more. I contacted Rob to see if we can come to an agreement for an other purchase and ne his doing his best to see what can be done. We purchased 4 of the vehicles at the Brampton store but now we are servicing our vehicles at Georgetown as they are very accommodating. We found it a pleasant environment. More

Problem fixed Gave a poor review originally as I was unhappy with the sales person that I was dealing with. Nick was very courteous and answered my inquiries in a Gave a poor review originally as I was unhappy with the sales person that I was dealing with. Nick was very courteous and answered my inquiries in a timely manner and assisted in the quick turn around for getting our vehicle taken of. Also had great customer service when I explained how the breakdown affected my family and we were compensated. Thank you Nick! More

Amazing service provided by Ian and Andrew. After my car accident in July, where my 2017 Kia was written off, I went to the dealership and met with Ian and then Andrew once the car I wanted was After my car accident in July, where my 2017 Kia was written off, I went to the dealership and met with Ian and then Andrew once the car I wanted was decided upon. From the first meeting with each of them, until I had the keys in my hands to my new 2020 Kia, they each provided exceptional customer service, staying in constant contact with me, ensuring I knew what was happening every step of the way. I would strongly recommend this dealership! Robbin More

Nissan X Trail 2006 Adrian is an attentive, engaging person, willing to go the extra distance. This is a Friday 13th review and still in progress. The vehicle purchased Adrian is an attentive, engaging person, willing to go the extra distance. This is a Friday 13th review and still in progress. The vehicle purchased on behalf of my daughters, for a reasonable market value, just before August. The additional warranty purchased for around a quarter of the vehicles value appeared a good insurance option. Happy?, Yes, but not for long. Enter mid-September, and what appears to be a leak, dripping off the transmission onto the driveway. Simple enough, got the leaking vehicle to the Main Georgetown Kia garage with Adrians helpful advice. Horror of horrors, $1300 to fix the offending oil cooler issue, apparently NOT covered under the $2100 two year extended warranty, I had naively presumed would be used to cover some, if not all the work required. I am very patient and wait in anticipation of management communicating their decision/ solution/ goodwill gesture. to be continued... Ok, no reply yet, I have now received a repair bill for $1479. Just gets better, Lovely. Happy Friday!. Sad day. More