Georgetown Kia

Purchasing and service through this dealership is always easy and quick. Ian was a pleasure to work with as he patiently went over the options for a variety of vehicles and helped me weigh the pros and cons easy and quick. Ian was a pleasure to work with as he patiently went over the options for a variety of vehicles and helped me weigh the pros and cons of each choice. This is my second kia from this dealership and couldn't be more happy with the service. Always friendly, patient and not pushy. More

All the staff was very pleasant and helpful with all of my concerns and continue to be helpful with any needs I have encountered since purchasing my vehicle. my concerns and continue to be helpful with any needs I have encountered since purchasing my vehicle. More

Krish was very helpful We got the right vehicle for our Krish was very helpful We got the right vehicle for our needs The process went smoothly We look forward to years of driving our low mileage Soren Krish was very helpful We got the right vehicle for our needs The process went smoothly We look forward to years of driving our low mileage Sorento More

Always great service bought my car from them 2 and a Always great service bought my car from them 2 and a half years ago and never had a problem with this dealership other places tell you that you nee Always great service bought my car from them 2 and a half years ago and never had a problem with this dealership other places tell you that you need this and that and don't do a proper job but Georgetown Kia has always done the job right More

Ian by far was one of the best salesperson I've ever dealt with in buying a car. He was helpful, knowledgeable and the his customer service was fantastic. Would for sure recommend him. dealt with in buying a car. He was helpful, knowledgeable and the his customer service was fantastic. Would for sure recommend him. More

My husband and I started out with Mitch to purchase our first Kia. We had Cameron help us in between. On pick up day, Mitch explained everything in detail again and made us feel reassured with our first Ki first Kia. We had Cameron help us in between. On pick up day, Mitch explained everything in detail again and made us feel reassured with our first Kia purchase. He also has a great sense of humour which helps! I highly recommend Georgetown Kia. An incredible team! More

Ian was great to talk with. He was friendly and knowledgeable and helped us with any questions that popped up. I would recommend this dealership because the employees were all friendly and the plac knowledgeable and helped us with any questions that popped up. I would recommend this dealership because the employees were all friendly and the place was clean and had a great atmosphere. More

Great customer service, from the GM Rob Tasi to Mitch Garber, I was very satisfied on how they presented the Lexus and the knowledge they provided me about the car. I will certainly would recommend to al Garber, I was very satisfied on how they presented the Lexus and the knowledge they provided me about the car. I will certainly would recommend to all my friends to shop at Georgetown Kia if they are looking for a new or used car More

Ian and crew went above and beyond to assist us in finding the perfect used car fit for our teenage son. Ian was extremely understanding and the utmost professional in our exhaustive search for the ri finding the perfect used car fit for our teenage son. Ian was extremely understanding and the utmost professional in our exhaustive search for the right car for us. We ended up with a fabulous car that well exceeded our expectations and service above what any other dealer has provided in our last 30 years of car purchases. Thanks Again to everyone at Kia for a great purchase experience! More

Ian was very friendly and welcoming upon arrival at the dealership to purchase a used car. Worked very hard at finding the right car showing a couple of cars that fit my requirements. The overall sales pro dealership to purchase a used car. Worked very hard at finding the right car showing a couple of cars that fit my requirements. The overall sales process and hand offs felt very chaotic with little to no introduction to the people that are injected into the process. Long wait times between steps required an extra hour in the waiting area before completing the purchase agreement. Ian was not there on the vehicle pickup with no prior explanation that he will not be there. The pickup process was even more chaotic with lost documents and final prep still being performed and issues with extremely worn tires worn to the wear indicators on the edges of the tire and just over 2/32 in the center were not replaced as per assurances from both Ian and Used Car Manager that Georgetown Kia will not sell used cars that just meet minimum safety cert requirements - lesson learned, put it in the contract or it won't be dealt with. Update 7/12/21 Ante the used car manager reached out after seeing this review and sought to make things right. I informed him that 2 of the tires are worn to the point of being unsafe being nearly bald on the outer edges and just barely above the wear bars on the center. I also informed him that I had to order 4 new tires as my son will be the primary driver and safety is my top concern. To make things right he offered to cover the complete cost of installation and balancing plus a tank of gas if we come back to the dealership. I feel that reaching out in this manner shows that this dealership puts focus on improving and cares about customer relations and prioritizes this over the deal. I will update this review after the work is completed. Update 7/17/21: Georgetown KIA and Ante kept their word and filled up the car and installed and balanced the new tires as promised. It was worth the trip to Georgetown and this restored my faith in this dealership to do the right thing. A well deserved five-star rating. The service was really good also car was brought in on time as per the appointment and I was kept updated on when the car would be ready. More