Georgetown Kia

Extremely dissatisfied with the purchase I made in January 2021, salesman was Ian Raine, bought a used Chevy Silverado $30000 and traded my Acura TLX. Two weeks later after travelling less than 500kms January 2021, salesman was Ian Raine, bought a used Chevy Silverado $30000 and traded my Acura TLX. Two weeks later after travelling less than 500kms the transmission started slipping had to have it towed to GM Georgetown, they assessed it as missing 3rd, 5th and 6th gear and advised that it be replaced. Left messages for Ian Raine to get back to me, no reply, told GM to go ahead and replace the transmission, cost $6000. In less than 200km left rear axle seal had to be replaced and the front wheel bearings, another $1200. I’m really very disappointed firstly for the way I was treated and secondly for selling a vehicle that had all these issues. This experience has been the first I’ve ever had from a well known dealership, and you can be rest assured that not I or anyone else I’ve told will ever do business with your dealership again, very poor show from Sales to Management that no one ever reached out to me to discuss or even try to help out with my situation. John Georgetown. More

Was a great experience getting my new Kia fixed when a factory assembly was leaking. They took care of the problem. Without any issues. I had an horrible experience at my local Kia dealer and Georgetown factory assembly was leaking. They took care of the problem. Without any issues. I had an horrible experience at my local Kia dealer and Georgetown Kia went above and beyond to make sure everything was taken care of and the good reputation of Kia kept More

Georgetown KIA has always been extra accommodating and helped get me into my second brand new Kia. I picked out my beautiful new Kia Sorento online and drove up and traded the old one in. Everyone was so helped get me into my second brand new Kia. I picked out my beautiful new Kia Sorento online and drove up and traded the old one in. Everyone was so helpful and really cared about making the experience an excellent one. Mitch Garber jumped hoops to get me into my new Kia so I could relax and enjoy my vacation. More

Mitch was a big help for me and my brother. Great human being who listens and gets you what you want. Best dealer I’ve met. being who listens and gets you what you want. Best dealer I’ve met. More

I wanted to sell my car and a family member referred me to an employee name Mitch Garber. Honestly the best service I ever had, to an employee name Mitch Garber. Honestly the best service I ever had, More

Purchasing and service through this dealership is always easy and quick. Ian was a pleasure to work with as he patiently went over the options for a variety of vehicles and helped me weigh the pros and cons easy and quick. Ian was a pleasure to work with as he patiently went over the options for a variety of vehicles and helped me weigh the pros and cons of each choice. This is my second kia from this dealership and couldn't be more happy with the service. Always friendly, patient and not pushy. More

All the staff was very pleasant and helpful with all of my concerns and continue to be helpful with any needs I have encountered since purchasing my vehicle. my concerns and continue to be helpful with any needs I have encountered since purchasing my vehicle. More

Krish was very helpful We got the right vehicle for our Krish was very helpful We got the right vehicle for our needs The process went smoothly We look forward to years of driving our low mileage Soren Krish was very helpful We got the right vehicle for our needs The process went smoothly We look forward to years of driving our low mileage Sorento More

Always great service bought my car from them 2 and a Always great service bought my car from them 2 and a half years ago and never had a problem with this dealership other places tell you that you nee Always great service bought my car from them 2 and a half years ago and never had a problem with this dealership other places tell you that you need this and that and don't do a proper job but Georgetown Kia has always done the job right More

Ian by far was one of the best salesperson I've ever dealt with in buying a car. He was helpful, knowledgeable and the his customer service was fantastic. Would for sure recommend him. dealt with in buying a car. He was helpful, knowledgeable and the his customer service was fantastic. Would for sure recommend him. More