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Gateway Toyota

Edmonton, AB

4.1
765 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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765 Reviews of Gateway Toyota

October 09, 2015

Service Appointment Dropped my Toyota Corolla overnight after setting an appointment for general services and winter tires swapping. No need to interact with anyone, just More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the 5-Star review Leo! It's awesome to hear that you choose us to service your vehicle! Troy is a great asset to our company and will be extremely pleased to hear he makes your trek here well worth it! Feel free to stop by and say hello at your next servicing! Doris Blanchard Service Manager

October 09, 2015

R&R C.V Boot Excellent service Todd, when an anomaly appeared in the replacement, a solution was determined and repaired as per the plan. So whats the big deal, we More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny the Technician, Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thank you so much for the awesome review Craig! Todd is certainly a valuable member of our service team and will be over the moon to hear the positive review. We strive to come up with a solution to fix any issues that may arise during the servicing. Glad to hear that Sonny was able to talk you through everything that he was going to do!! I will happily pass your review onto Todd and Sonny!! See you next time your around. Doris Blanchard Service Manager

October 08, 2015

Great Quick service reasonable price Appointment made arrived on time greeted work order written Work was done promptly and car was even washed Service pe More

by client for life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thank you for taking the time out to write this positive review. We try to go the extra mile for any of our customers, from getting their vehicle done quickly and efficiently to running it through our touch-less car wash! Stop by and say hello next time your in! Doris Blanchard Service Manager

October 08, 2015

Excelent service I have purchased my 2002 Toyota Camry at this dealership and had my vehicle serviced here for years.Recently serviced my brakes here and Service Advis More

by 2002Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

Thank you for the awesome review, Troy is certainly knowledgeable and very caring about his customers. We are glad to have him on our team and love hearing positive reviews like this one! See you next time you're in! Doris Blanchard Service Manager

October 08, 2015

Not bad but I was there for my 1st oil change and washer pump repair. It took four hours. Shuttle driver not too keen to take me anywhere except across the stre More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Veronica Russell
October 08, 2015

Earning your business I've been dealing with Toyota dealerships for well over ten years and Gateway Toyota continually goes the extra mile to treat people the way people li More

by Paul H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Oct 13, 2015 -

Gateway Toyota responded

We are grateful to be the service shop of your choice! We're extremely lucky to have Troy, and all our other service advisor's like him, that take extreme pride in both their product knowledge and their long-term relationships they've built with customers. Stop by and say hello next time you are in for servicing! Doris Blanchard Service Manager

October 07, 2015

Rakesh i went for my 4 Runner suv remote starter install there it was very fast and friendly service at gateway. very Excellent service there Thanks Todd. More

by Rakesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thank you for the awesome review, Todd is certainly a valuable employee with his product knowledge and great customer service skills. I'm sure he will be pleased to hear about this positive review! See you next time. Doris Blanchard Service Manager

October 06, 2015

Service Overall, the experience was excellent. They looked after me in a courteous and were very professional. I will always go to Gateway Toyota and recomm More

by karels car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruthi Sherman
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the excellent review! It's really good to hear that you had such a great experience with Gateway that you will be recommending us to your friends!! Stop by and say hello next time you're in! Doris Blanchard Service Manager

October 05, 2015

EXCELLENT service and price Fast service when we needed it. I only took an half day to change new winter tires with rims. I got a good prices. It is a little bit lower than costc More

by xiongqihn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Cyr, Todd Pringle
Oct 13, 2015 -

Gateway Toyota responded

Thanks for the outstanding review!! We try our best to getting everything you request done in an efficient and timely manor. Thanks for choosing Gateway Toyota as your service & parts shop! Happy driving, see you next time you're in! Doris Blanchard Service Manager

October 04, 2015

Serviced my Vehicle and explained work needed and costs My Saturn Vue's transmission failed late on a Saturday Night and I had to have it towed to Gateway. When GM shut down the Saturn Division as part of More

by RTF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Oct 08, 2015 -

Gateway Toyota responded

I'm sorry to hear about your vehicle issues, but am pleased to hear that we were able to quickly get it back up and running! I know our Sales Manager will also be happy to hear that you would consider us for your next vehicle as well! Our technicians are extremely well versed with many makes and models, so I'm confident in having them look after any vehicle out there! I'm glad we've been your 'go to' service centre and look forward to continuing this relationship in the future. Thanks again for the review and happy driving! Doris Blanchard Service Manager

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