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Gateway Toyota
Edmonton, AB
784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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784 Reviews of Gateway Toyota
November 06, 2015
Troy is the star of the Service Department The customer service at the service department is excellent. They are organized, knowledgeable and willing to go the extra mile to make things work. T The customer service at the service department is excellent. They are organized, knowledgeable and willing to go the extra mile to make things work. This is why we have been with them for almost 20 years. Many thanks to all the employees and especially Troy. More
by Margaret2329
Employees Worked With
Troy Vinthers
November 06, 2015
Excellent Customer Service Took my Corolla in for a service appointment and was going to take the shuttle, but noticed that waiting for it was going to make me miss an appointme Took my Corolla in for a service appointment and was going to take the shuttle, but noticed that waiting for it was going to make me miss an appointment. Immediately they checked around and found someone who could drive me across the city so that I could make my appointment. More
by EdmCorolla
Employees Worked With
Doug Flanders, Dana Coombe
November 06, 2015
Service review for Veronica Veronica was outstanding in ensuring that what I needed was done. I have been in to the dealership on several occasions and ask for her only. She is Veronica was outstanding in ensuring that what I needed was done. I have been in to the dealership on several occasions and ask for her only. She is very courteous, friendly and efficient and particularly helpful. She is in my opinion an outstanding employee and one I hope remains there. More
by Koban
Employees Worked With
Dwayne from Service Department., Veronica Russell
November 04, 2015
Replaced Lost Car Key...Stat Was leaving town for a family funeral when we noticed a vehicle key was missing. Not wanting to leave with only one key, we went down to Gateway on th Was leaving town for a family funeral when we noticed a vehicle key was missing. Not wanting to leave with only one key, we went down to Gateway on the way out of town, where a duplicate was located, and programmed in a few minutes. We were on our way and still got ti the funeral with time to spare! I have been dealing with Gateway Toyota for nearly 12 years, since I moved to Edmonton. I have bought 2 vehicles from them and my children, now adults, buy there too. We always use them for service and have always had a positive experience! More
by BusyMom
Employees Worked With
Troy Vinthers
November 03, 2015
very knowledge about questions that I asked. Dana helped be with questions about the quote and answered questions that I asked her.I also spoke with a Troy as I wanted to thank him for giving me Dana helped be with questions about the quote and answered questions that I asked her.I also spoke with a Troy as I wanted to thank him for giving me a snow scrapper as it came in very handy when my other scrapper had been stolen. More
by Canary2007
Employees Worked With
Dana Coombe, Troy Vinthers
November 03, 2015
Service Review Gateway service department has been our go to location for our Toyota vehicles since 2003. Knowledgeable staff who go that extra mile to care of our Gateway service department has been our go to location for our Toyota vehicles since 2003. Knowledgeable staff who go that extra mile to care of our needs. Today Troy did an excellent job of taking care of the extra concerns we required. Thank You! More
by Garry
Employees Worked With
Troy Vinthers
November 02, 2015
20 Year customer...oh no... Just kidding!!!! Everyone is awesome here. GREAT and FANTASTIC customer service. Troy, Todd and Doug always take care of me and treat me like a valved customer. Thx. g Everyone is awesome here. GREAT and FANTASTIC customer service. Troy, Todd and Doug always take care of me and treat me like a valved customer. Thx. guys!!!!!! Your friend...Davindra. More
by 71scamp
Employees Worked With
Justin Eacott, Darren Gelowitz, Troy Vinthers, Todd Pringle, Scott Marriott
November 02, 2015
Perfect service everytime This is the dealer I trust for service. They're easy to talk to and you know they aren't just trying to get in your wallet. I'll keep going back. This is the dealer I trust for service. They're easy to talk to and you know they aren't just trying to get in your wallet. I'll keep going back. More
by CaRollin
Employees Worked With
Veronica Russell, Dale Irving
November 02, 2015
Service Review I called for an appointment for some service work, hoping to get in during the next week. To my surprise, Troy got me in within the next two days, an I called for an appointment for some service work, hoping to get in during the next week. To my surprise, Troy got me in within the next two days, and on a Saturday of all things. The service was very quick and done exceptionally well, and my vehicle was even washed for me, something I did not expect. I have always been completely satisfied with the service I have received and that is the main reason why I keep coming back. I trust the service staff completely, especially Troy Vinters. More
by tom123
Employees Worked With
Troy Vinthers
November 02, 2015
Excellent Service at Gateway Toyota I have been servicing my vehicle at Gateway Toyota for many years and have had nothing but excellent service. I have been dealing with Troy Vinther's I have been servicing my vehicle at Gateway Toyota for many years and have had nothing but excellent service. I have been dealing with Troy Vinther's since going to Gateway Toyota and he's the main reason why I still deal there despite living 5 hours away in another city. Very friendly, knowledgeable and professional, always willing to go the extra mile. More
by Matt Haley
Employees Worked With
Troy Vinthers
