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Gateway Toyota
Edmonton, AB
768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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768 Reviews of Gateway Toyota
November 09, 2015
Postive Service Experience! I continue to come to Gateway Toyota for service since I started dealing with Troy. He is always friendly, knowledgeable and goes the extra mile to he I continue to come to Gateway Toyota for service since I started dealing with Troy. He is always friendly, knowledgeable and goes the extra mile to help the customer! Troy you're the best! More
by Rania0722
Employees Worked With
Troy Vinthers
Helpful November 09, 2015
Great Service Troy has always provided great quality service and guidance. He is a pleasure to deal with. Friendly and helpful he is always willing to go the extra Troy has always provided great quality service and guidance. He is a pleasure to deal with. Friendly and helpful he is always willing to go the extra mile and make sure the customer is happy and safe. More
by NY
Employees Worked With
Troy Vinthers
November 08, 2015
Maintenance, Recall and Warranty -- Review for Veronica Veronica was very helpful regarding the scheduled work to be done on my vehicle and informing me of necessary additional Throughout she was very cour Veronica was very helpful regarding the scheduled work to be done on my vehicle and informing me of necessary additional Throughout she was very courteous, professional and informative. Shuttle service provided by Ray was very good. Other employees very helpful. Gateway was very helpful, whether during contact calls before and follow-up and at the dealership itself. Overall experience excellent. More
by Gary
Employees Worked With
Taylor regarding shuttle. , Taylor Kaiser, Dana Coombe, Veronica Russell, Ray Cyr
November 07, 2015
Great Customer service Dealt with Ruthi on this visit, and she was great ! Answered all my questions, and ensured that I was aware of the estimated costs for service before Dealt with Ruthi on this visit, and she was great ! Answered all my questions, and ensured that I was aware of the estimated costs for service before I left. Also kept her promise of phoning me if anything else needed to be done before if it wasn't on the estimate. Have always had great customer service from this dealership. More
by Lisa
Employees Worked With
Ruthi Sherman, Ruthi Sherman
November 06, 2015
Troy is the star of the Service Department The customer service at the service department is excellent. They are organized, knowledgeable and willing to go the extra mile to make things work. T The customer service at the service department is excellent. They are organized, knowledgeable and willing to go the extra mile to make things work. This is why we have been with them for almost 20 years. Many thanks to all the employees and especially Troy. More
by Margaret2329
Employees Worked With
Troy Vinthers
November 06, 2015
Excellent Customer Service Took my Corolla in for a service appointment and was going to take the shuttle, but noticed that waiting for it was going to make me miss an appointme Took my Corolla in for a service appointment and was going to take the shuttle, but noticed that waiting for it was going to make me miss an appointment. Immediately they checked around and found someone who could drive me across the city so that I could make my appointment. More
by EdmCorolla
Employees Worked With
Doug Flanders, Dana Coombe
November 06, 2015
Service review for Veronica Veronica was outstanding in ensuring that what I needed was done. I have been in to the dealership on several occasions and ask for her only. She is Veronica was outstanding in ensuring that what I needed was done. I have been in to the dealership on several occasions and ask for her only. She is very courteous, friendly and efficient and particularly helpful. She is in my opinion an outstanding employee and one I hope remains there. More
by Koban
Employees Worked With
Dwayne from Service Department., Veronica Russell
November 04, 2015
Replaced Lost Car Key...Stat Was leaving town for a family funeral when we noticed a vehicle key was missing. Not wanting to leave with only one key, we went down to Gateway on th Was leaving town for a family funeral when we noticed a vehicle key was missing. Not wanting to leave with only one key, we went down to Gateway on the way out of town, where a duplicate was located, and programmed in a few minutes. We were on our way and still got ti the funeral with time to spare! I have been dealing with Gateway Toyota for nearly 12 years, since I moved to Edmonton. I have bought 2 vehicles from them and my children, now adults, buy there too. We always use them for service and have always had a positive experience! More
by BusyMom
Employees Worked With
Troy Vinthers
November 03, 2015
very knowledge about questions that I asked. Dana helped be with questions about the quote and answered questions that I asked her.I also spoke with a Troy as I wanted to thank him for giving me Dana helped be with questions about the quote and answered questions that I asked her.I also spoke with a Troy as I wanted to thank him for giving me a snow scrapper as it came in very handy when my other scrapper had been stolen. More
by Canary2007
Employees Worked With
Dana Coombe, Troy Vinthers
November 03, 2015
Service Review Gateway service department has been our go to location for our Toyota vehicles since 2003. Knowledgeable staff who go that extra mile to care of our Gateway service department has been our go to location for our Toyota vehicles since 2003. Knowledgeable staff who go that extra mile to care of our needs. Today Troy did an excellent job of taking care of the extra concerns we required. Thank You! More
by Garry
Employees Worked With
Troy Vinthers
