Gateway Toyota

Regular service and concern about tire noise I regularly dear with Troy for service and concerns. I explained my concerns about what I thought may be abnormal road noises. He immediately brought I regularly dear with Troy for service and concerns. I explained my concerns about what I thought may be abnormal road noises. He immediately brought out the service tech that would be working on the car and had me explain my concerns. Within a short time Troy met with me and explained that after a road test the only reason for the noise could be that the tires are down close to replacement. This was better news than I had expected.After leaving Gateway and shopping on the northside, I had problems opening the trunk by any method I tried, Called Troy and he quickly put me on to the switch that is in the glove dept. Sure made grocery shoping and storage easier. I travel from Camrose to Edmonton for service and have always had fast and courteous service from Gateway. Even services that I have not made appointments for are handled very promptly. More

Excellent service I brought in my SUV and it was drive through service. which was a surprise for me. Staff was excellent and paper work was done within 10 min. My shutt I brought in my SUV and it was drive through service. which was a surprise for me. Staff was excellent and paper work was done within 10 min. My shuttle was ready in 5 min. Car was done in 3hrs. So... my experience was amazing.. More

Great service! Troy provided personalized service. Advised on items to consider for next time. Was cognizant of my time. Was very friendly and was able to get the se Troy provided personalized service. Advised on items to consider for next time. Was cognizant of my time. Was very friendly and was able to get the service done within a short period of time. More

Excellent service The servicing on my Rav 4 was completed in a timely manner. The service employee who dealt with me was friendly and courteous. He explained what work The servicing on my Rav 4 was completed in a timely manner. The service employee who dealt with me was friendly and courteous. He explained what work had been completed on my vehicle and what needs to be done on next visit. More

professional Excellent from booking the appointment to all communication during the service. Service rep listened to my concerns and clearly explained all aspects Excellent from booking the appointment to all communication during the service. Service rep listened to my concerns and clearly explained all aspects of the service. More

Service Car was taken in on time, very friendly and courteous staff, overall a very pleasing experience. I would have no problem recommending this dealership Car was taken in on time, very friendly and courteous staff, overall a very pleasing experience. I would have no problem recommending this dealership to any of my friends. More

Service appointment Excellent service, very thorough and professional. I would recommend this dealership to all toyota owners, I always come away satisfied. If you exper Excellent service, very thorough and professional. I would recommend this dealership to all toyota owners, I always come away satisfied. If you experience any issues they will do their best to rectify it. Todd was excellent to deal with, went out of his way to help me. More

Great service! I was happy with the service, however it took longer than originally estimated. The only downside was a hose was damaged during the servicing and they I was happy with the service, however it took longer than originally estimated. The only downside was a hose was damaged during the servicing and they did not have replacement. So I will have to come back. But everyone was friendly. More

Excellent as always The Service Department at Gateway Toyota has always and continues to provide good advice and service. Troy in service is my go to person always. The Service Department at Gateway Toyota has always and continues to provide good advice and service. Troy in service is my go to person always. More

The Best Service!! My experience at Gateway Toyota was one of the best I have ever had. Troy provided excellent service, promote, professional and friendly! Thank you My experience at Gateway Toyota was one of the best I have ever had. Troy provided excellent service, promote, professional and friendly! Thank you very much! More