
Gateway Toyota
Edmonton, AB
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792 Reviews of Gateway Toyota
Great job! I took my car in for its oil change service and they gave me timely service. They noticed I had a screw in my tire and patched it up for free as well! I took my car in for its oil change service and they gave me timely service. They noticed I had a screw in my tire and patched it up for free as well! It pays to be a loyal customer! Thanks! More
Mili K. We did not have an appointment and they offered us a shuttle service and finished our car shortly after. They were very busy though. Impressed with We did not have an appointment and they offered us a shuttle service and finished our car shortly after. They were very busy though. Impressed with the express service at this location. More
Top knotch service!! Dropped my vehicle of in the early am, got a call from Troy within the hour with an update of some things needing attention asap wheel alignment, wipe Dropped my vehicle of in the early am, got a call from Troy within the hour with an update of some things needing attention asap wheel alignment, wiper blades,battery service, gave the OK ,service done promptly , got a bit of a discount,( yaaaaaa) noticeable difference in the handling of the vehicle when I drove it of the lot; Thanks to all for the great service; More
Treated like a VIP I brought my 2014 Toyota Highlander for my service maintenance for curiosity while waiting I approach one of the sales product if I could trade in my I brought my 2014 Toyota Highlander for my service maintenance for curiosity while waiting I approach one of the sales product if I could trade in my Highlander and right away paperworks was done so quickly, professional, friendly and deligent staff specially Rodel Zafra who have been so efficient and helpful in purchasing my new 2016 Toyota Highlander. More
leaf springs broke on Tacoma Although the leaf springs were not officially part of the recall for the Tacoma, Todd in the service department submitted the request and followed up Although the leaf springs were not officially part of the recall for the Tacoma, Todd in the service department submitted the request and followed up to make sure the springs were replaced. That's great service! More
Great Dealership We purchased a new Highlander. Great people at this dealership - very knowledgeable and not pushy or aggressive. Answered all of our questions and let We purchased a new Highlander. Great people at this dealership - very knowledgeable and not pushy or aggressive. Answered all of our questions and let us take our time with making our decision. More
Excellent Service guarantees a return visit Dropped off my Toyota Camry at Gateway for a summer service and detailing (clean-up). I traveled 45 minutes to be at gateway even though there a Toyo Dropped off my Toyota Camry at Gateway for a summer service and detailing (clean-up). I traveled 45 minutes to be at gateway even though there a Toyota dealers nearer to where I live. I've always been impressed by Gateway's professional, personable staff, the courtesy of it's drivers (they drive you home and pick you up), and the reception unit which provides breakfast and coffee service should you need it. I was impressed by the fact that I was persuaded that there were some items I asked for were not needed, saving me some dollars, i.e. it was obvious Gateway was not out to screw me! All in all an enjoyable experience, the 4th such visit I have made since I purchased my Camry in 2014. Keep it up guys. More
Always above and beyond I have always been impressed with the service and consideration I get with this dealership. I have an older RAV 4, that has a bit of work needed to ge I have always been impressed with the service and consideration I get with this dealership. I have an older RAV 4, that has a bit of work needed to get it up to speed as I drive it a lot as we all tend to do. I can only afford so much at one time, they always work with me on what is urgent and work with my budget, never pushy. My vehicle decided not to start today, when I called them they got it in within an hour and fixed the same day. I live on the Northend and work in St. Albert-so this location is nowhere convenient for me, but I would never trust my vehicle to anyone else. If I could give them 10 stars I would. My brothers now take their vehicles there and in the future I will be purchasing another Toyota from them. Great service, always friendly and efficient. Thank you Toyota Gateway! More
I'm always taken care of! We own 2 Toyotas and have had to bring them in a few times recently due to wear and tear issues. Everyone in the service department has always been ex We own 2 Toyotas and have had to bring them in a few times recently due to wear and tear issues. Everyone in the service department has always been extremely helpful. Especially Bonnie and Todd. I know I can go to either one of them and trust that they will make sure my vehicles are serviced in a timely manner. And they never make me feel dumb for asking as many questions as I do about our vehicles. More
Honest and knowlegeable I know Troy for 8 years for his honesty and technical knowledge. He is a polite, helpful and straight to the point advisor. The technicians in the Gat I know Troy for 8 years for his honesty and technical knowledge. He is a polite, helpful and straight to the point advisor. The technicians in the Gateway toyota doing good jobs of repairing my 2 Toyota cars. The price is reasonable for dealership service. All of those are reasons why I still using Gateway. More