Gateway Toyota

I had an excellent experience at Gateway Toyota The advisor was very patient (Ruthi Sherman), she guided me with all the was need to be done in my car and also what will need to be checked next time The advisor was very patient (Ruthi Sherman), she guided me with all the was need to be done in my car and also what will need to be checked next time. More

New Car Very friendly to work with. Extras were shipped in time and vehicle was a kept inside for glue to set. Both iPhones were configured before I drive aw Very friendly to work with. Extras were shipped in time and vehicle was a kept inside for glue to set. Both iPhones were configured before I drive away and the finger touch door locks were explained in detail. More

promise kept When purchasing our Prius, we were promised by Michael a part that finally arrived and was given to us as promised. I asked for an aftermarked add-on When purchasing our Prius, we were promised by Michael a part that finally arrived and was given to us as promised. I asked for an aftermarked add-on and Todd promptly got the quote and booked the third-party service for the same day! Nice job as always. Marsha took care of the financing and answered all the many questions we had. More

"Gateway Toyota has been servicing my vehicles for 13 years" Troy Vinthers & Doris Blanchard have handled the continued service on my 6+Toyota models for myself & my family since 2003. I cannot express how much Troy Vinthers & Doris Blanchard have handled the continued service on my 6+Toyota models for myself & my family since 2003. I cannot express how much I respect their friendliness, willingness to help & provide the best service including price & always in a timely manner. They are certainly the reason I continue to deal with Gateway Toyota & respect their assistant to any matter I present them with. Doris always extents her warm greetings when I drop by the parts counter area each time I drop by. I began dealing with Doris when she was in the service area. Troy is my go to service guy for anyone of my Toyotas. Although I have dealth with several others on his days away, and always with quailty service. I respect his eagerness to assist me, helping me maintain all my vehicles, to keep them in the best condition possible & has gone out of his business way to assist. Ie. Lending his personal vehicle to me during a routine service. Gateway Toyota should consider themselves fortunate to have 2 outstanding employees working for them. I should know, I am a current 36 year employee with the same organization & have been driving Toyotas for 30 years!. So I understand the long term commitment & service they provide myself & my family. Looking to many more years of dealing with Gateway & their amazing staff. Glen Young More

Recall Work Got all the recall work done in a timely manner. Great Job Service Center. Thank you for all you do and did for us Troy Got all the recall work done in a timely manner. Great Job Service Center. Thank you for all you do and did for us Troy More

Tire change/Recall service I always feel welcomed everytime i take my RAV4 in for service. Thank you Ruthi Sherman for an outstanding job with my service appointment. See you on I always feel welcomed everytime i take my RAV4 in for service. Thank you Ruthi Sherman for an outstanding job with my service appointment. See you on June 7 ! More

Ruthi Kate Sherman was very friendly and helpful Ruthi was very nice, helpful. She understood my problem and dealt with it nicely. Great customer service. She helped me to make my experience wonderf Ruthi was very nice, helpful. She understood my problem and dealt with it nicely. Great customer service. She helped me to make my experience wonderful More

Troy Vinthers was very professional and helpful . I have brought my 2009 Matrix to Gateway Toyota for a regular oil change and filter service. And ....have received 29 points inspection. Furthermore I have brought my 2009 Matrix to Gateway Toyota for a regular oil change and filter service. And ....have received 29 points inspection. Furthermore - pad squealers were installed on front pads to remove "clanking" noise when breaking. Troy is a true professional - he is listening to his clients needs and making sure the best service is provided. When I deal with Troy -peace of mind means a real peace. I also appreciate a courtesy shuttle service provided by Gateway Toyota - thank you Dale for driving me to work. More

Prompt courteous service by all staff I encountered A courtesy ride was provided immediately to take me home & return me to the dealership when service was complete. I had a new windshield installed at A courtesy ride was provided immediately to take me home & return me to the dealership when service was complete. I had a new windshield installed at huge savings after I received a promotional email. The dealership suggested I have a recall attended to while my car was in the shop. Great idea. More

8,000 km check up I was very pleased with the way I was treated by Veronica the service adviser I dealt with. She was very thorough in explaining what was going to be d I was very pleased with the way I was treated by Veronica the service adviser I dealt with. She was very thorough in explaining what was going to be done & kept me informed when my vehicle would be ready. The wash job was much appreciated! More