Gary Moe Hyundai

Very poor Customer Service and rude when negotiating We stopped in last weekend to look at and were very serious about purchasing a Hyundai. When I had initially called to discuss our trade, and desired We stopped in last weekend to look at and were very serious about purchasing a Hyundai. When I had initially called to discuss our trade, and desired vehicle, and payment, it was indicated to us that they would work with us.. So we went in... what a mistake that was. We were given the keys to the vehicle - 2013 Hyundai Santa Fe XL - and went for a drive. No salesman discussed any of the vehicle options or features. We figured everything out on our own. Then when we went back to the dealership we said we were still interested, and the salesman disappeared into the sales manager office for 45 minutes, came back with three payment prices for 96 months, 84, months, and 72 months. The 96 month payment came close to what we had asked for - but were looking for the same over 72 months. When we asked for details, it turned out they were ripping us off on our trade in. $4000 less than the lowest offer we have received so far. and $4000 less than black book price. We told them they were crazy and would have to do better, and were told they wouldn't. We left immediately, and my wife called back and asked to speak to the Sales Manager to which she was greeted with very poor manners and sexist comments. She then called the General manager and told him our story - including the Sales manager's unprofessional comments, and the General Manager laughed at her. We went down the street to Nissan and are dealing with them on the purchase of our new car. It is a night and day difference in professionalism, service, and environment. I would not recommend Gary Moe Hyundai to anyone ever. Hyundai Canada should be ashamed to have these people representing their brand. More

They are great. Fixed all my issues and will continue on doing business with the. I would recommend them to anyone who was looking to buy a vehical doing business with the. I would recommend them to anyone who was looking to buy a vehical More

These guy sold me a lemon no doubt about it! Multiple problems they never wanted to take responsibility for their cars! I bought an 08 Tiburon the first problem I had was in the first week and it was an problems they never wanted to take responsibility for their cars! I bought an 08 Tiburon the first problem I had was in the first week and it was an anti freeze leak and it was -35 outside and I had to drive the car back to them with no heat with my window rolled down so I could see outside!! Then my emergency break cable snapped and locked the break down on 1 tire in the middle of winter I wore my clutch out driving it like! Then they told me that a clutch is a wear item and that they wouldn’t fix this for me! So now I got to pay a $1500 for a new clutch at my expense! I got them to fix the brake cable and had to fight with them to replace my worn down break as well! Passenger door has had a clunk in it for a few years now got them to fix it!! But all they fixed was the door actuator and to this day the car still has the door clunk every time I open my door or close it! Now my passenger door window won't roll down or up the window motor has seized! The hassle is complete nonsense I will never ever buy another car from them all they care about is money!! Horrible First time new owner car experience!! Gary Moe Red Deer is highly not recommended buy your car else were!! Trust me!! If you would like further details of my experience you can email me at marcuswallace22@live.com thanks for reading my complaint!! More

They were very rude to us. When we tried to leave because we didn't want to buy a car, he threw papers in my face, swore at us profusely, and had to be restrained by his coworkers. Terrible terrible terrible we didn't want to buy a car, he threw papers in my face, swore at us profusely, and had to be restrained by his coworkers. Terrible terrible terrible. We decided to go to Nissan, they were kind and offered a way better deal. More