Back

Freeway Mazda

Surrey, BC

4.9
1,492 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

Directions

By Type

Showing 1,492 reviews

September 03, 2022

The staff at Freeway Mazda were friendly and honest. They did their best to ensure a seamless transfer of car ownership by ensuring all services ie financial, insurance, and customer relations were rea More

by Nav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Fui Yong, Reception Freeway
Sep 06, 2022 -

Freeway Mazda responded

Hi Nav and I can't thank you enough for your patience and understanding!. We appreciate your kind words and thank you once again for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 03, 2022

informative and very welcoming,kind and friendly staff. they meet our demand/like in a car. More

by leah_navarro711
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Fui Yong
Sep 06, 2022 -

Freeway Mazda responded

Hi leah_navarro711. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Rogue and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 02, 2022

As always Freeway Mazda did an excellent service to my Mazda 3 . I love the video inspection , that the technician sent you before he do the service so that you know the initial condition of your car and More

by JimLand
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Sep 03, 2022 -

Freeway Mazda responded

Hi JimLand! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 02, 2022

Whenever I take my Mazda in for its service, I'm always greeted with friendly, helpful staff. More

by beccab830
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Sep 03, 2022 -

Freeway Mazda responded

Hi beccab830! Thank you very much for your kind words and for doing business with us! We are happy to hear that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 02, 2022

We purchased both our vehicles here for long term use. We’re very pleased with servicing department to help maintain them. More

by Lani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
Sep 03, 2022 -

Freeway Mazda responded

Hi Lani! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it has been a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 02, 2022

I was very disappointed when I saw my car after the service: it was dirtier than when I had dropped it off, and because you no longer have people washing the cars after servicing, I was given a voucher More

by Susanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
Sep 03, 2022 -

Freeway Mazda responded

Hi Susanne! Thank you very much for sharing your most recent experience with us and I am sorry to hear that there were a few issues. Our Service Department will be back in touch with you to discuss the car wash and the work that was performed. We appreciate your business and value you as a Client and please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 31, 2022

It was great to trade in my last vehicle by brand new Mazda which became more pleasant when customer service was perfect More

by Morteza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Artika Narayan, Shaheer Fazil
Sep 01, 2022 -

Freeway Mazda responded

Hi Morteza. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 31, 2022

It’s very good service. The job has done quickly and professionally. We are appreciate for the stuffs of freeway Mazda . More

by ping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Sep 01, 2022 -

Freeway Mazda responded

Hi ping! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 31, 2022

Very helpful. They listened to my concerns and were very reassuring. Great experience. Would go to them again if I were purchasing a car More

by Heather Raven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Tracey Churchill, Peter Herbert, Artika Narayan
Sep 01, 2022 -

Freeway Mazda responded

Hi Heather Raven. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Soul and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 31, 2022

Great dealership always helpful . Awesome service department they call. Text. Email you updates on your vehicle. More

by Richelleruckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Noah Sidal
Sep 01, 2022 -

Freeway Mazda responded

Hi Richelleruckman! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

...
63
...