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Freeway Mazda
Surrey, BC
1,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,492 reviews
October 09, 2022
Staff is very friendly and welcoming. I've always driven a Mazda. They are very nice and reliable cars. Reasonably priced as well. I've always driven a Mazda. They are very nice and reliable cars. Reasonably priced as well. More
by amandathorkilsen
Employees Worked With
Peter Herbert, Artika Narayan, Fui Yong, Terry Cai
Helpful October 08, 2022
Mr. Lee Wolff helped me to do my first car service. He was very nice, polite and professional in his job. He has done my car things promptly and efficient. Thank you very much and ton of appreciates, Lee. was very nice, polite and professional in his job. He has done my car things promptly and efficient. Thank you very much and ton of appreciates, Lee. More
by mehranp49
Employees Worked With
Lee Wolff
October 06, 2022
Your part and service department are the best. They always treat me with respect and a smile always. I have been bring my two Mazda to Freeway Mazda since purchasing them at the same dealer. I wan They always treat me with respect and a smile always. I have been bring my two Mazda to Freeway Mazda since purchasing them at the same dealer. I want to thank Daren from the service department. He is the best staff and the reason why I return to Freeway Mazda for services and maintenance of the two cars, 2014 Cx-5 and 2016 Mazda 5. More
by David Nguyen
Employees Worked With
Darren, Noah Sidal
October 06, 2022
On October 5th I came in for my scheduled service, which was managed very well by Noah. I learned from Noah that the dealership no longer provides a complimentary wash. Previously the dealership did pro was managed very well by Noah. I learned from Noah that the dealership no longer provides a complimentary wash. Previously the dealership did provide the service, but as of May 1st the dealership no longer provides the service. Upon completion of the service a voucher to drive to a local car wash to get the wash was given to me, which was fine. But by having to go out of my way to do this activity the complete customer experience, which Mazda strives for, was diminished. Management should review what providing an exceptional customer experience is all about. And I've missed the tasty treats that were once available prior to Covid. More
by jvcmancini
Employees Worked With
Noah Sidal
October 05, 2022
I’ve been using the service for about 4 years now, but you guys took away the cleaning service this time, that was disappointing… you guys took away the cleaning service this time, that was disappointing… More
by Shin
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff
October 05, 2022
Very professional and polite service. Informative and helpful in understanding customer needs. Welcoming and easy to communicate. Great follow-up. Informative and helpful in understanding customer needs. Welcoming and easy to communicate. Great follow-up. More
by shijo87
Employees Worked With
Terry Cai
October 04, 2022
Clear communication. Great service. After experiencing customer service at this level, I would not go to any other shop. Every detail was explained in a manner that ens Great service. After experiencing customer service at this level, I would not go to any other shop. Every detail was explained in a manner that ensured I understood the issue. No games. People usually assume dealerships will take advantage of the situation… not this one! More
by A.A
Employees Worked With
Lee Wolff
October 01, 2022
What counts most in any type of product dealership is customer service, and Mazda Freeway has excelled in this field, so it is no surprise that they were awarded the #1 Mazda Dealership in Canada. customer service, and Mazda Freeway has excelled in this field, so it is no surprise that they were awarded the #1 Mazda Dealership in Canada. More
by Ely
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Eric Tham, Reception Freeway, Almira Damatac
