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Freedom Ford
Edmonton, AB
1,854 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,854 Reviews of Freedom Ford
May 14, 2016
Amazing People!! My wife and I brought our Ford Escape in for some warranty work after evacuating from Fort McMurray. They really went the extra mile there getting the My wife and I brought our Ford Escape in for some warranty work after evacuating from Fort McMurray. They really went the extra mile there getting the interior cleaned and smelling like a new car again. On the day of the evacuation I didn't know how to put gas into my Escape with a Jerry can due to it having a capless tank. I frantically called Freedom where Roxanne in service told me about the attachment by the spare tire for filling the car using said Jerry can. They also are some of the most helpful people I've ever dealt with dealership wise. More
by leverman76
Verified CustomerEmployees Worked With
Roxanne Autor, Cori Slute
May 12, 2016
I never have to worry with freedom ford ! Freedom Ford is always very helpful and efficient. They always call to keep you informed on what they have diagnosed and how long the repairs may take Freedom Ford is always very helpful and efficient. They always call to keep you informed on what they have diagnosed and how long the repairs may take. They even went out of their way to contact the business who last did my repairs to advise them of something they missed and got them to cover my bill! I never have a worry when I bring my SUV to freedom Ford ! More
by leah_abbott
Employees Worked With
Courtney Dehod
May 12, 2016
Taurus purchase The absolute most "No Hassle" car purchases ever! Jason made sure everything went smoothly and quickly. A BIG Thank you to Jason for that! An Excell The absolute most "No Hassle" car purchases ever! Jason made sure everything went smoothly and quickly. A BIG Thank you to Jason for that! An Excellent web site. More
by MjrH
Employees Worked With
Jason Spithakis
May 12, 2016
efficient, cost effective and very pleasant! I went for a walk in oil change and was surprised by the speed and efficiency of the staff. The wait was most pleasant in a cozy lounge with coffee, I went for a walk in oil change and was surprised by the speed and efficiency of the staff. The wait was most pleasant in a cozy lounge with coffee, TV, etc. Very pleasant experience and a really great job! Highly recommend it! Thank you! More
by tolevska
Employees Worked With
I don't see his picture
May 10, 2016
Best in service Always the best in service. Friendly and cooperative. We have come to Freedom Ford for over 13 years and would recommend anyone take their vehicle for Always the best in service. Friendly and cooperative. We have come to Freedom Ford for over 13 years and would recommend anyone take their vehicle for service there. More
by LORRIE_SL
Employees Worked With
Roxanne Autor
May 10, 2016
Helpfull They were all very Helpfull . It was fast and friendly . Roxanne was very cheerful and made the whole experience very easy. Easy to talk to and let m They were all very Helpfull . It was fast and friendly . Roxanne was very cheerful and made the whole experience very easy. Easy to talk to and let me know what was going on. More
by kdkemmegaid
Employees Worked With
David in car rentals, Roxanne Autor
May 09, 2016
Drop the ball on customer and let me down. Backed up at service department, had to wait 30 min to drop off keys and ensure service to be done is acknowledged. Received no courtesy call on added Backed up at service department, had to wait 30 min to drop off keys and ensure service to be done is acknowledged. Received no courtesy call on added charges. Did not receive a call when my truck was ready. The quality of customer service and courtesy had decreased alot over the 10 years I've been a customer. More
by sparkplug77
Employees Worked With
Blaine Plester, Lino Marrelli, Arvind Gupta
May 09, 2016
Great experience!! I found the staff was willing to help and go or of their way to make mm my car stay under my budget They ate very knowledgeable friendly. I love my n I found the staff was willing to help and go or of their way to make mm my car stay under my budget They ate very knowledgeable friendly. I love my new car!! Thank you :) i always recommend Freedom Ford when ppl ask me where I got it. More
by GOOFYME_35
Employees Worked With
I apologize i don't remember all the names. , Anna Marrazzo, John Tymchyshyn
May 09, 2016
oil change, 16k km maintenance experience was positive Cori in service was able to get me in the next day She's upbeat, positive and very friendly Would recommend in the future experience was positive Cori in service was able to get me in the next day She's upbeat, positive and very friendly Would recommend in the future More
by dutchie
Employees Worked With
Cori Slute
May 07, 2016
Great Service Thanks for the best service I ever had. I walked in and walked out with my new truck the same day. Ron was great and found the perfect truck for me. I Thanks for the best service I ever had. I walked in and walked out with my new truck the same day. Ron was great and found the perfect truck for me. I will get all my services done there and definitely buy my next vehicle at freedom ford. More
by Michael Saunders
Employees Worked With
Ron Koehler, Jen London
