Freedom Ford

service package as usual i got the best service from roxanne, she is one of the most caring service advisors and i will deal only with her. as usual i got the best service from roxanne, she is one of the most caring service advisors and i will deal only with her. More

Regular service On time - recap of service info - overall very pleased with Freedom Ford's service department. They also keep you up to date on any problems that the On time - recap of service info - overall very pleased with Freedom Ford's service department. They also keep you up to date on any problems that they find or seem to be upcoming and let you know your options in repair, including your potential costs. More

Excellent Sales Group. With 6 months of looking and dealing with other dealerships, Freedom Ford was by far the easiest to deal with! The Sales Department was very knowledga With 6 months of looking and dealing with other dealerships, Freedom Ford was by far the easiest to deal with! The Sales Department was very knowledgable about the Ford F150s. Going in we were unsure which truck best suited our needs. Thankfully, Darren took the time to listen and easily found us exactly what we were looking for. In matter of days we were picking up our new 2016 truck! The service was great and staff are awesome! Thanks again Freedom and Darren !! More

Regular Service Visit I love the fact that I can make my request on-line, and that they are very fast to respond. Generally speaking, I've never had any issues and everyth I love the fact that I can make my request on-line, and that they are very fast to respond. Generally speaking, I've never had any issues and everything is perfect. Unfortunately this last visit when sideways. I booked a service appointment and provided the KM's so they could book me in for the right work. I was quoted 1.5 hours, so I planned to wait. Upon arrival, it was determined that it would really be 2.5 hours, still decided to wait. Got the call at the 3.5 hour mark, saying it would be another hour, no choice but to continue waiting. I arrived at the dealership at 9 and left around 1:30, so blew up my Saturday. I'm counting on this being a one off event, and Roxanne was great trying to fix, expedite and get me out the door. More

Attention to detail It's nice to be able to get your vehicle after a service and not have to worry about little things like missing valve caps, remote car starters left i It's nice to be able to get your vehicle after a service and not have to worry about little things like missing valve caps, remote car starters left in safe/disabled mode, and service soon lights that haven't been reset. And it goes a long way when they let you know about things they find that you might want to address while they are working on the vehicle rather than waiting to tell you about it when you pick up your vehicle at the end of the day. It's the little things that make the big difference. More

Works oil change Roxanne is a fantastic service advisor ,extremely well organized and great at her job. Her friendly and welcoming attitude and customer service and l Roxanne is a fantastic service advisor ,extremely well organized and great at her job. Her friendly and welcoming attitude and customer service and laughing with the customer is a nice change,there was absolutely no issues at all with this service appointment More

Recent service I was able to book an apt on short notice with no trouble. I also had great service from my service advisor. Very friendly and professional. I was able to book an apt on short notice with no trouble. I also had great service from my service advisor. Very friendly and professional. More

Great attention to detail It was a classic oil service but team caught the one spring was leaking and they schedule me for next day and fix it since it was on warranty! No cha It was a classic oil service but team caught the one spring was leaking and they schedule me for next day and fix it since it was on warranty! No charge ! Thanks More

Friendly staff, work done in a timely manner and very profes I've had to go in twice now for minor warranty work in my new Mustang. Staff was very friendly and the quality of work is great. Thumbs up I've had to go in twice now for minor warranty work in my new Mustang. Staff was very friendly and the quality of work is great. Thumbs up More

Quick and easy service I was impressed how Cori got my vehicle in for a service and back on the road quickly. I and not have it prebooked in. Awesome!! I was impressed how Cori got my vehicle in for a service and back on the road quickly. I and not have it prebooked in. Awesome!! More