Freedom Ford

Excellent customer service! CUSTOMER SERVICE!!!!! I can go anywhere to have my truck serviced but Roxanne is the reason we return to this dealership.She explains what repairs are CUSTOMER SERVICE!!!!! I can go anywhere to have my truck serviced but Roxanne is the reason we return to this dealership.She explains what repairs are required and we trust her judgement on how we should proceed. She keeps us informed if other issues arise. More

80,000km Scheduled Maint I love dealing with Roxanne. She is always positive and straight forward in what is needed to be repaired or can wait for the next service. I love the I love dealing with Roxanne. She is always positive and straight forward in what is needed to be repaired or can wait for the next service. I love the honesty in what everything. More

August service Very good service as usual. It's too bad my bumper to bumper service has finished as I will be looking for alternative services as its expensive to ha Very good service as usual. It's too bad my bumper to bumper service has finished as I will be looking for alternative services as its expensive to have a vehicle fixed at a dealership. More

Great Service Advisor / Teribble tech/ Terribble Manager While my service Advisor was amazing and took great care of me. The tech that worked on my truck once again screwed up... And when I talked to the ser While my service Advisor was amazing and took great care of me. The tech that worked on my truck once again screwed up... And when I talked to the service manager about it he told me "he doesn't deal in the past" so any complaint I had just fell on deaf ears. This was the one last chance I had given this service department to make things good. But once again they have failed and not only will I never use this department but I will never buy a vehicle from this location. Which is really sad as I have purchased 3 vehicles from this location and have been a going there since 2003.. Well I guess this how they treat a 13yr customer... More

Knmowledgable sales person Very friendly and quick to understand who we were and what our needs / wants were. Nailed it on the first showing. Willing to work with us to price it Very friendly and quick to understand who we were and what our needs / wants were. Nailed it on the first showing. Willing to work with us to price it right. More

I can bring my vehicle to Freedom Ford with confidence. Freedom Ford service . Are a group of people that are approachable, and prompt in dealing with their customers and vehicles. The Technicians are also Freedom Ford service . Are a group of people that are approachable, and prompt in dealing with their customers and vehicles. The Technicians are also skilled and knowledgeable, enabling them to get to the root of the problem and proceed to repair or replace the issue. More

Repair Hi my service was handled well. Roxanne was very professional in her dealing with me and I understood the reason's for the service. She kept me inform Hi my service was handled well. Roxanne was very professional in her dealing with me and I understood the reason's for the service. She kept me informed and gave a honest opinion of how I should proceed. More

very satisfied with service Roxanne Autor was friendly and efficient when I took my car in for airbag recall. Made me feel welcome and at ease. I was also impressed with her know Roxanne Autor was friendly and efficient when I took my car in for airbag recall. Made me feel welcome and at ease. I was also impressed with her knowledge regarding my vehicle More

Excellent 1st experience with Freedom Ford... very impressed, Roxanne was pleasant and attentive, even accommodated 2 special requests: Don't wash the car (beca 1st experience with Freedom Ford... very impressed, Roxanne was pleasant and attentive, even accommodated 2 special requests: Don't wash the car (because I'm... particular) and please have it done by noon. Will return. More

Professional Service Staff always Polite / Good Humor & Helpful, Never purchasedan vehicle front Freedom, has bad experience from purchase dealer so came to Freedom.... Staff always Polite / Good Humor & Helpful, Never purchasedan vehicle front Freedom, has bad experience from purchase dealer so came to Freedom.... Other dealer should Drop By. Awsome customer service.. More