Freedom Ford

Regular service and recall repairs done Awesome experience as usual. Lisa got me in right away for both issues and vehicle was completed in less than 2 hrs (they had indicated 1/2 day+ neede Awesome experience as usual. Lisa got me in right away for both issues and vehicle was completed in less than 2 hrs (they had indicated 1/2 day+ needed). Lisa was her usual personable self, I really like dealing with her. More

Rad Hose Repair Experience was good, while there was a delay in completing the repair the dealership bridged the gap by offering a loner vehicle which was greatly app Experience was good, while there was a delay in completing the repair the dealership bridged the gap by offering a loner vehicle which was greatly appreciated. More

Great communication every time The service advisor staff are always friendly and very communicative through the entire process of the service. When I told my advisor that I didn't k The service advisor staff are always friendly and very communicative through the entire process of the service. When I told my advisor that I didn't know what part of the vehicle he was talking about he further broke down what he meant for me so everything was clear and made sense. More

Service Brought car in for check engine. Was told it could take up to 1.5 hrs. Only took 30 mins. They made sure because i was waiting with an infant i didnt Brought car in for check engine. Was told it could take up to 1.5 hrs. Only took 30 mins. They made sure because i was waiting with an infant i didnt wait long. I was very impressed. More

Roxanne was amazing This was my first service visit at Freedom and did not start well from a new vehicle sale issue, but Roxanne completely changed by experience. She too This was my first service visit at Freedom and did not start well from a new vehicle sale issue, but Roxanne completely changed by experience. She took over the service issue, clarified the issue, made all the communication efforts, and continued to make sure I was in the loop. Again, small problems with the installation were professionally resolved, and I was informed through every step. Fantastic follow-up and customer attention. Thanks Roxanne! More

Excellent service, friendly people, efficient Thank you Roxanne for your help with our service. Your checking into the battery warranty was total professionalism. You also went through the servi Thank you Roxanne for your help with our service. Your checking into the battery warranty was total professionalism. You also went through the service history on my vehicle and had a few helpful pointers. We will see you again. More

Another Great Experience The Freedom Ford service team have always been up front, honest, and a pleasure to deal with. I do not hesitate recommending Freedom Ford to friends The Freedom Ford service team have always been up front, honest, and a pleasure to deal with. I do not hesitate recommending Freedom Ford to friends and colleagues whenever the topic of vehicles comes up. More

Repair on 2002 Ford Escape I brought my ford in to see why it would not run and only reason why I did was because of the shop Forman he helped me a great deal and went above and I brought my ford in to see why it would not run and only reason why I did was because of the shop Forman he helped me a great deal and went above and beyond. But the original quoted me $165 to check the car I then received a call saying they didnt find anything yet and I would here from them the next day. Got a call back saying it was my catilatic converters and it would cost $5600 witch is crazy how much when I had it fixed for $200 at a muffler shop. But that was least of my worries I payed over the phone not the originaly quoted $165 but plus 1hr witch I did not agree on ended up paying $340 but I had no choice but to pay as tow truck was there and I needed to have it towed. I am not happy with my visit and will not be back More

Excellent service I purchased my vehicle in 2009 from Freedom Ford and have all service and repairs at the dealership. I have always been satisfied. I will continue to I purchased my vehicle in 2009 from Freedom Ford and have all service and repairs at the dealership. I have always been satisfied. I will continue to have the vehicle serviced at Freedom More