Freedom Ford
Edmonton, AB
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1,856 Reviews of Freedom Ford
Excellent customer service! Every visit to Freedom Ford service provides me with consistent friendly service; even at 7:00 AM! I'm always kept up to date on what's happening wit Every visit to Freedom Ford service provides me with consistent friendly service; even at 7:00 AM! I'm always kept up to date on what's happening with my vehicle. Roxanne even followed through with my request of an update via txt msg because I knew I would be in a meeting around the time of a promised update. More
it was my finial service contract. Roxanne is very knowledgeable, friendly, very happy to deal with with, always smiling, calls back with any conserds with the vehicle, keeps to her tim Roxanne is very knowledgeable, friendly, very happy to deal with with, always smiling, calls back with any conserds with the vehicle, keeps to her time on when truck will be ready, More
Happy client Yet again in dealing with this service department, everyone in there is beyond friendly:) The service and ability to accommodate is bar none of anywh Yet again in dealing with this service department, everyone in there is beyond friendly:) The service and ability to accommodate is bar none of anywhere I have ever dealt with ! Special thx to Cori and Roxanne as they always have a way of making ones day better with humour and conversation . More
Excellent friendly competent service I was called to remind me that it was time for a service which I was able to set up for a convenient time for me. I was offered a shuttle service if I was called to remind me that it was time for a service which I was able to set up for a convenient time for me. I was offered a shuttle service if needed. I chose to remain in the waiting room. Roxanne was very helpful and friendly. She explained what service was due and asked if I had any concerns. I mentioned my Bluetooth was not working well. She told me my options and said she would personally check out the first solution. She told me how long the wait would be and again asked if I required the shuttle service. My car was ready in the time she had told me it would take. She solved the Bluetooth glitch and showed me what to do to sinc my phone. Roxanne also told me to give her a call if there were any problems with anything. She explained the service points . She had also reviewed with me what the service entailed. All was very satisfactory and I drove home feeling well taken care of. More
Oil change Fast and efficient peaple work here. Called the dealership at 7am to book me in at 830 and booked me right away. Fast and friendly staff as always. Fast and efficient peaple work here. Called the dealership at 7am to book me in at 830 and booked me right away. Fast and friendly staff as always. More
Fair and helpful Was in a tough financial bind and they helped me get in a better spot. They worked very hard to get me what I needed. Was in a tough financial bind and they helped me get in a better spot. They worked very hard to get me what I needed. More
Ben knows"cars" Ben was a true gem and absolute professional! Ben simply loved his work and truly cares for his clients and made the deal possible. Quite honestly if Ben was a true gem and absolute professional! Ben simply loved his work and truly cares for his clients and made the deal possible. Quite honestly if it wasn't for Ben's persistence and integrity I wouldn't bought my Rav 4. Love my vehicle and honestly you gotta see Ben for your next purchase. True professional to the nth degree and cant say enough "great" things about this man! Great job Ben!!! More
great i arrived for my appt on time ,was greeted warmly at service desk. the service was done well, also recall issue. i was given a ride home and picked up i arrived for my appt on time ,was greeted warmly at service desk. the service was done well, also recall issue. i was given a ride home and picked up afterward. the bill was lower than expected ( a nice surprise). everything was great. i will be back for the next service. Thank you. More
Vehicle service Had an oil change and service to my vehicle at Freedom Dord. Very friendly staff, nice waiting area, vet fast service. They were very accommodating th Had an oil change and service to my vehicle at Freedom Dord. Very friendly staff, nice waiting area, vet fast service. They were very accommodating that I could bring my dog in with me rather than half to walk home with him & then come back. More
best dealership around! very friendly staff and helpful From the moment. I rolled into the service bay I knew I was in good hands with roxanne! Very friendly and very good at her job felt right at home!! Wi From the moment. I rolled into the service bay I knew I was in good hands with roxanne! Very friendly and very good at her job felt right at home!! Will be again forsure!! More








