Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Very good customer service Andre helped me a lot to purchase my Ford Focus. Thank you Andre for all support. Nice job keeping my daughters entertained with cartoons on tv while Andre helped me a lot to purchase my Ford Focus. Thank you Andre for all support. Nice job keeping my daughters entertained with cartoons on tv while we sign the papers. Again thank you . More
An overall great experience! I was nervous at first about buying and financing my first car at a dealership. Especially as a young female buyer you hear all of those stories where I was nervous at first about buying and financing my first car at a dealership. Especially as a young female buyer you hear all of those stories where salesmen wouldn't take you serious or talk down to you. This is not the case at Freedom Ford! I felt comfortable right from the start and felt like I was in good hands and treated very kindly. My appointment was supposed to be with James but at the time I arrived he was still busy with something else so Ron Koehler jumped in without making me wait even a minute. We took a 2013 Ford Focus SE for a test drive and I ended up buying the car the same day. Ron answered every single question I had about the car and also did it in a way I could understand all of it. He really took his time to make sure that I knew everything there was to know. I also asked Ron if there was anything we could possibly do about the price since I'm under 25 and my insurance payments are pretty high. He ended up knocking almost $300 off the price which helps me out a lot with future payments. When he took me to financing I got to deal with Anna who was just as helpful and patient with all of the things I wanted to know and explained every step we were going to do next. The only thing I got nervous about at first was that when I arrived to pick up my car a few days later it wasn't washed. The only reason for that was that there was a mix up in the days and Ron didn't know that I would be there on that day. When Ron found out that the car hasn't been washed yet he did it himself and even stood there and wiped it dry by himself. While he did that I met Wilf Gruenheidt who did my last paperwork while Ron was busy with my car. You probably won't ever meet another salesman who will just wash your car for you on his own and even wipe it dry and then another salesman just offering to do the paperwork so you don't have to sit there waiting. I'm really glad that I went to Freedom Ford and couldn't be happier with my purchase! More
Our overall experience was very professional and friendly. Wilf was very helpful and pleasant. We would recommend friends to this dealership however be aware of trade-in values. friendly. Wilf was very helpful and pleasant. We would recommend friends to this dealership however be aware of trade-in values. More
Amazing Service Since we walked in Daryl's service was amazing and he as very informative about the SUV's they had in stock. Took a few Ford's for a spin, got the who Since we walked in Daryl's service was amazing and he as very informative about the SUV's they had in stock. Took a few Ford's for a spin, got the whole lowdown with out any pressure to buy and their price as quite amazing. After few days of review we ended up buying the Edge for a great price. Our family ended up buying a Escape few days later too. Amazing 'Edge' and Service. More
Andre Jespersen at Freedom Ford I have just purchased my second new vehicle from Andre. He is a fantastic salesman to work with. Both vehicles were factory ordered to fit my famili I have just purchased my second new vehicle from Andre. He is a fantastic salesman to work with. Both vehicles were factory ordered to fit my families needs. He was very helpful with choosing the options that would suit our needs best even if it was not the most pricy. He looked after getting aftermarket accessories done to the vehicles outside the dealership that I wanted (spray in bed liner, command start) with no hesitation or hassle. He was always very prompt to return calls and make sure everything was lined up and ready to go. I have referred 3 other people to him so far that have bought vehicles and are satisfied and will continue to do so. Overall I am very happy with the pricing and even more so with his professional level of service. More
Freedom Ford is a first class operation. I purchased a 2013 Ford Flex at a very fair price and with full confidence that it was the right choice for my needs. Roman Przbyla was my sales associate, he was 2013 Ford Flex at a very fair price and with full confidence that it was the right choice for my needs. Roman Przbyla was my sales associate, he was informative and presented product information clearly and respectfully. Lino Marrelli, sales manager, represents this dealership with class and integrity. John Melo in finance made the whole transaction a smooth process. I would highly recommend this dealership to folks looking for a fairly priced used vehicle. More
I've gone to Freedom Ford to service my 2007 Focus for several years. I had been planning on getting a Taurus SHO for a while and wandered into the new car sales building to check things out. Don appr for several years. I had been planning on getting a Taurus SHO for a while and wandered into the new car sales building to check things out. Don approached me, I said I was interested in a SHO, but wasn't ready to buy yet. So he said no problem, but lets check it out for fun, which we did; there was no pressure at all to buy. I said thanks and returned a few months later, looking for Don because he was so nice, and ended up doing 2 test drives on 2 separate occasions, never feeling rushed or pressured, which I value greatly. I loved the car and was happy to buy from Don, who took excellent care of me through the entire process. He had great knowledge of the product and good communication through the entire deal and delivery. I got a good deal and his stellar service didn't end after delivery, as questions about the car came up he always had plenty of time and patients for me. A big thank you to Don for making what could have been a stressful purchase turn out to be a very fun and pleasant one. Also, thanks to Bill in parts, who helped me with accessories and lot of questions. Obviously, I'll continue to give my business to Freedom. Cheers, John. More
Always greeted in a friendly manner. Treated like my business matters. They know I have limited time and put the deal together in a timely manner and try to fulfill my wishes! business matters. They know I have limited time and put the deal together in a timely manner and try to fulfill my wishes! More
I found Don to be very knowledgeable and helpful in answering all my questions! He went above and beyond good customer service expectations. Great selection of vehicles to choose from, and a nice atm answering all my questions! He went above and beyond good customer service expectations. Great selection of vehicles to choose from, and a nice atmosphere at the dealership, lots of friendly people there. I would recommend your dealership and Don anytime. Thank You More








