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Freedom Ford

Edmonton, AB

3.4
1,849 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,849 Reviews of Freedom Ford

November 06, 2017

SERVICE WITH A SMILE Need a place to help look after your car? Go to Freedom Ford - their professional and friendly staff will always make sure it is done right and keep y More

by mumphfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 06, 2017 -

Freedom Ford responded

Thank you for the happy review! We like the Service with a Smile comment :) Glad to hear you've had a great experience and the quality of work was equal to our smiles.

November 06, 2017

Great service, consistently Freedom Ford's service department has been consistently impressive (my experience with the sales group has been far worse). From easy booking, to frie More

by simon.collier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 13, 2017 -

Freedom Ford responded

We do appreciate your honest and positive words with regards to our Service Department but disappointed to hear our Sales Department fell short. Hope you contacted the appropriate management staff with your concerns when this happened. Glad to hear our staff in Service continue to provide consistent and knowledgeable assistance.

November 06, 2017

Great as usual! I have been dealing with The Freedom Ford service team (mainly Roxanne) for about 8 years now and they have treated me great. Roxanne has always been More

by enadema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 06, 2017 -

Freedom Ford responded

Thank you for your review! You've been a long-standing customer and we are so glad to hear you remain happy with our Service Department and are comfortable with Roxanne too. Our satisfied customers are our best form of advertising so once again, thank you for taking the time to submit your positive comments.

November 02, 2017

Great team of professionals!!! Jaz and his sales team were very professional and courteous in our latest purchase of a F-150. This is our second truck from Freedom. Next purchase wi More

by Fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaz, Christopher Spurr, Arlene Bouza, Roderick McKenzie
Nov 06, 2017 -

Freedom Ford responded

We appreciate our customers and returning customers are a testament to the positive experience they've had. So thank you for your loyalty to our store and the brand. Thank you also for taking the time to review your experiences and recommending our store.

November 01, 2017

Fantastic service from Ace Abdelmoneim After much internet searching for the Ford Fusion I wanted I decided to check out Freedom Ford. I made contact with Ace Abdelmoneim by email and he wa More

by Blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene Bouza, Roderick McKenzie, Ace Abdelmoneim
Nov 29, 2017 -

Freedom Ford responded

Good day Blair - Ace is one of the friendliest young men we have in our showroom (among others of course). He eats and eats and eats...all the time. lol; So happy he made your car-buying experience a very pleasant and comfortable one. We appreciate your recommendation and your 5-star rating with such a positive review. Congratulations and we look forward to seeing you back in our Service Dept for your regular maintenance appts.

November 01, 2017

Keep me informed! Thanks to Kami and the team at Freedom Ford!They keep me informed as work progressed.Kami answered all my questions and if did not know , talked to th More

by Mamma Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kami
Nov 06, 2017 -

Freedom Ford responded

That is so awesome to hear! Glad to hear our staff kept you informed and that Kami was able to answer your questions. Thank you for submitting your review.

October 31, 2017

Service at all levels was excellent Every aspect of the service I received at Freedom Ford from booking my appointment to the work done on my vehicle was professional and efficient. More

by Louise
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
Nov 29, 2017 -

Freedom Ford responded

Hi Louise - Thanks for submitting your happy comments and 5-star rating. It's always good to hear our staff is making our service department appointment scheduling easy peasy for our customers. Also happy that the quality of work performed was to your satisfaction as well!

October 29, 2017

Wow Raptur I found this leadfoot raptor on the Freedom Ford website. It was the exact vehicle I was looking for. All the options and exact color. The guys made i More

by Cams rapture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linden Frig
Nov 29, 2017 -

Freedom Ford responded

Hey There! Aren't you lucky! What a sweet find and glad our inventory was easy to find online. Today's shopping has certainly changed and making sure our customers can find us and our rides online is imperative in today's automotive industry. Glad to hear we were able to get you into an awesome truck and you were happy with the way our staff made that happen. The Raptor is an amazing vehicle. Congratulations.

October 19, 2017

Great place to go Drove into the bay was greeted right away from a very friendly staff member Roxanne. She was very professional and made sure all my special requests w More

by Kalyn5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 29, 2017 -

Freedom Ford responded

Isn't' it nice that you don't have to get out of your car and walk through blustery weather to drop your vehicle off for servicing? A nice warm service breezeway for our guests and staff to welcome you in. Thank you for taking the time to review our service department today and glad to hear all went well with your appointment. See you at your next appointment!

October 17, 2017

Great customer support and incentives I'm very pleased with the service department and consultants. My vehicle always gets fixed. Everyone is incredibly helpful and very polite cordial and More

by KBcargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cori Slute, Lisa Boersma
Oct 18, 2017 -

Freedom Ford responded

We sure appreciate your review and 5 star rating. Your feedback ensures us we are on the right track with what we are doing in our shop. Glad to hear our staff is going the extra mile for our customers by their attitudes and willingness to assist. Thanks for submitting your positive experience.

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