Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freedom Ford
Edmonton, AB
1,856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,856 Reviews of Freedom Ford
January 20, 2015
Superior customer relations We just bought a 2013 Ford fusion from them. I spoke with Roman (sales) and James (finance) over the phone about what I wanted and in less than 1 hour We just bought a 2013 Ford fusion from them. I spoke with Roman (sales) and James (finance) over the phone about what I wanted and in less than 1 hour I was told I could come in and sign papers and drive away. When we arrived we had a short wait as our car was immaculately detailed and filled with fuel. Roman went through our car in detail with us setup sync for our phones and we were off. All deals should be this painless More
by Simon
Employees Worked With
James Shaul
January 20, 2015
Real Beauties I wasted time visiting other dealerships trying to be up sold. I got exactly what I needed and wasn't pressured into anything. I dealt with Jason and I wasted time visiting other dealerships trying to be up sold. I got exactly what I needed and wasn't pressured into anything. I dealt with Jason and he made me feel relaxed the whole time. More
by Spud
Employees Worked With
Jason Spithakis
January 19, 2015
Great Experience with the Service Center Roxanne was a pleasure to deal with. Her demeanor is professional and friendly making for a very enjoyable experience with the Freedom Ford Service C Roxanne was a pleasure to deal with. Her demeanor is professional and friendly making for a very enjoyable experience with the Freedom Ford Service Center. I purchased my 2011 Ford Edge from a different dealership and after some poor customer service from them I decided to try out a different service center and boy am I glad I did! I will be bringing my Ford back to the Freedom Ford Service Center for any future repairs and service that it may need. Thank you so much!! More
by Cali
Employees Worked With
Roxanne Autor
January 17, 2015
Great Deal on a used F-150 Freedom Ford's prices got me into the dealership and I was not disapointed. They found me a great used F-150 at a price that I do not believe can b Freedom Ford's prices got me into the dealership and I was not disapointed. They found me a great used F-150 at a price that I do not believe can be beat. I got way more truck than I thought I could afford. Thanks to Jason and Anne Mary's hard work they were able to get me a monthly payment that suites my budget More
by mwalker600
Employees Worked With
Anna Marrazzo, Jason Spithakis
January 13, 2015
Another pleasant experience Roxanne Auter has always been both professional and personable & ensures that my experience and the quality of workmanship is unquestionably excellent Roxanne Auter has always been both professional and personable & ensures that my experience and the quality of workmanship is unquestionably excellent. Her advice and representation of the dealership has set the bar very high for others to achieve. She strives for the satisfaction of the customer's experience and it shows. I know I'm in good hands in having Roxanne as my Ford connection. I've just returned from picking up my F150 & found it to be clean, running top notch and I look forward to experiencing the consequences of a thorough job. More
by terry
Employees Worked With
Roxanne Autor
January 11, 2015
Great Experience We recently purchased a Ford Explorer from Roman, We walked into his office at 1:00pm and out within a couple of hours with our new vehicle ready to g We recently purchased a Ford Explorer from Roman, We walked into his office at 1:00pm and out within a couple of hours with our new vehicle ready to go. Roman and Anna's laid back & friendly approach to sales made our transaction and experience very positive and effortless. They ended up staying after hours on new years day to get the deal done for us as we are from out of town. Thanks again Roman and Anna for making our New Years Eve one to remember! Kim & Matt T. More
by kimmie
Employees Worked With
Anna Marrazzo
January 07, 2015
Great start to the New Year Having a wonderful start to 2015 in my new Ford Escape. Roman was excellent in providing me with the choices and information that allowed me to purch Having a wonderful start to 2015 in my new Ford Escape. Roman was excellent in providing me with the choices and information that allowed me to purchase the exact vehicle that I wanted. Thank you Roman More
by maxx
January 03, 2015
Happy New Year Freedom Ford helped me get rid of my Credit Card debt and I have a Beautiful new truck! Jason and his team did a wonderful job helping me get exactly Freedom Ford helped me get rid of my Credit Card debt and I have a Beautiful new truck! Jason and his team did a wonderful job helping me get exactly what I wanted. More
by Cam S
Employees Worked With
Jason Spithakis
January 03, 2015
Terrible Service After having my vehicle that I purchased at freedom for 3 days, the fan stopped working, I had to drive my car down to service with no heat in minus 3 After having my vehicle that I purchased at freedom for 3 days, the fan stopped working, I had to drive my car down to service with no heat in minus 30. After waiting an hour to hear that it would take 45 min to fix I sat and waited for another 2 hours for them to fix the blower. After 3 hours of waiting he just sent me on my way. No apologizes, no sorry for the inconvenience, no sorry for the wait. I would expect better customer service for someone that just bought a vehicle and patiently waited 3 hours. More
by KT
Employees Worked With
VJ
December 30, 2014
Best Boxing Day Purchase After a bad experience at City Ford we stopped in at Freedom to take a look around. I was looking for used but when I talked to Jake and told him what After a bad experience at City Ford we stopped in at Freedom to take a look around. I was looking for used but when I talked to Jake and told him what I wanted he suggested a new truck. I never thought I'd be able to afford a brand new vehicle and was skeptical. But he and the rest of the sales staff were able to get me into a beautiful new FX4 for my price range. It was such a pleasant and easy experience, right from the beginning. James was an absolute pleasure and got me approved and into my vehicle in no time. Everyone is so welcoming and even the salesmen that weren't selling me my truck would stop and chat and just act like human beings! (Amazing for most dealerships) We'll definitely be back when my fiancé gets rid of his Toyota and I'll be sending anyone looking for a vehicle to Jake. More
by Dianna.L
Employees Worked With
James Shaul
