
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Excellent Service - 2014 Ford Escape Excellent professional friendly service from Jake Plots. Jake delivered on all of his promises including follow-up, re: our satisfaction. We have pass Excellent professional friendly service from Jake Plots. Jake delivered on all of his promises including follow-up, re: our satisfaction. We have passed his card to potential buyers with our comment that we would not hesitate to deal with Jake / Freedom Ford again. Jackie & Ron More
Excellent Services I have purchased a Ford F-150 from Roman Alexander and Freedom Ford. Roman was very helpful and courteous. He didn't pressure me into purchasing a veh I have purchased a Ford F-150 from Roman Alexander and Freedom Ford. Roman was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchase. I am very pleased with my vehicle. Thanks Roman More
It's our first time truck shopping experience I went to freedom ford last weekend to buy a truck, Jake helped me to find the right onek. He is so helpful, knowledgable and patient. I would like to I went to freedom ford last weekend to buy a truck, Jake helped me to find the right onek. He is so helpful, knowledgable and patient. I would like to thank Jake for all the hard work. I will strongly recommend him to all my friends. More
I have never had a better experience with a dealership... I would like to thank Roxanne Autor for making my service experience exceptional. My issue was resolved and an hour or so later I was on the road. I r I would like to thank Roxanne Autor for making my service experience exceptional. My issue was resolved and an hour or so later I was on the road. I really thought this level of customer service did not exist anymore..........Thank you Roxanne! More
Excellent Service Was in in for 15K service and check as well as an oil change. Appointment time was punctual. I explained to Roxanne that there was an intermittent sq Was in in for 15K service and check as well as an oil change. Appointment time was punctual. I explained to Roxanne that there was an intermittent squeal of the rear brakes when cold.They were unable to duplicate the issue but still waived the inspection fee. Wow, not often in my experience that happens.I will be back. More
Patient and helpful New Year's Eve...my car gave up. I knew I needed a replacement but have had some nasty experiences buying cars in the past. Jake xxxxxxwas just what New Year's Eve...my car gave up. I knew I needed a replacement but have had some nasty experiences buying cars in the past. Jake xxxxxxwas just what I needed: although I had a general idea of what my choices were, he talked me through different options for different prices. I told him about my previous experiences, and he assured me that Freedom Ford would take care of me - every interaction I have had with them since then has backed up his statement. I ended up with my lovely (used, but new to me) Ford Escape. Thanks to Jake, I understand and am happy with the choices that I made concerning warranty, service agreements, and options. A big thanks to everyone that I dealt with. More
excellent business I recently went to freedom ford hoping to trade in my old tank of a ford explorer for a newer fuel efficient fusion. Jason from the used department wa I recently went to freedom ford hoping to trade in my old tank of a ford explorer for a newer fuel efficient fusion. Jason from the used department was the salesman I was dealing with, and he along with the entire staff were very friendly, and I felt like I was put into good hands the whole time. I would definitely recommend this dealership if you're looking for a vehicle to purchase. More
Superior customer relations We just bought a 2013 Ford fusion from them. I spoke with Roman (sales) and James (finance) over the phone about what I wanted and in less than 1 hour We just bought a 2013 Ford fusion from them. I spoke with Roman (sales) and James (finance) over the phone about what I wanted and in less than 1 hour I was told I could come in and sign papers and drive away. When we arrived we had a short wait as our car was immaculately detailed and filled with fuel. Roman went through our car in detail with us setup sync for our phones and we were off. All deals should be this painless More
Real Beauties I wasted time visiting other dealerships trying to be up sold. I got exactly what I needed and wasn't pressured into anything. I dealt with Jason and I wasted time visiting other dealerships trying to be up sold. I got exactly what I needed and wasn't pressured into anything. I dealt with Jason and he made me feel relaxed the whole time. More
Great Experience with the Service Center Roxanne was a pleasure to deal with. Her demeanor is professional and friendly making for a very enjoyable experience with the Freedom Ford Service C Roxanne was a pleasure to deal with. Her demeanor is professional and friendly making for a very enjoyable experience with the Freedom Ford Service Center. I purchased my 2011 Ford Edge from a different dealership and after some poor customer service from them I decided to try out a different service center and boy am I glad I did! I will be bringing my Ford back to the Freedom Ford Service Center for any future repairs and service that it may need. Thank you so much!! More