
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Truck Purchase I worked with Roman on the purchase of my truck and he was very good to deal with. He was helpful, accommodating and I would recommend him to anyone l I worked with Roman on the purchase of my truck and he was very good to deal with. He was helpful, accommodating and I would recommend him to anyone looking to purchase a vehicle! Anna in finance was also great to work with. She has a very upbeat personality that eased the whole buying experience. More
Great Experience Fast and efficient with getting me into a reliable vehicle. Have already recommended this dealership to multiple friends. Great Experience. Would go b Fast and efficient with getting me into a reliable vehicle. Have already recommended this dealership to multiple friends. Great Experience. Would go back again.Thanks More
Coordinated Service I received excellent service at this dealership. I visited 7 dealerships, 3 of which were Ford. Jason was prompt with email responses, made the proce I received excellent service at this dealership. I visited 7 dealerships, 3 of which were Ford. Jason was prompt with email responses, made the process easy, stress free, no pressure and over all very pleasant. In the end this level of service is what earned my business. I feel 100% confident in referring Jason. More
Great Experience Jake xxxxxxwas a very freindly and honest salesman, no pressure sales here. Did his best to get us the price we wanted to pay and gave us a great dem Jake xxxxxxwas a very freindly and honest salesman, no pressure sales here. Did his best to get us the price we wanted to pay and gave us a great demo on the unit we bought,very helpful.Anna in finance, was very eficient and freindly, overall great experience at freedom. This was our first time at this dealership and will be happy to shop there again!! More
Negative into Positive Being recently divorced I was unable to keep up with my vehicle payments from a vehicle from a different dealership so I was looking for a vehicle tha Being recently divorced I was unable to keep up with my vehicle payments from a vehicle from a different dealership so I was looking for a vehicle that was not only cheaper on payments per month but cheaper on fuel. I had had some bad experiences with dealerships in the past most of them with GO Auto. I was a bit on the defensive coming to Freedom after having these bad experiences Mike Malik was the first one that I dealt with I was looking into getting into a good used vehicle I knew what I wanted it all depended on the dealership and salesman. Mike was awesome he listened to what my issues were and what I was wanting in a vehicle and found me the vehicle that I was looking for now it all depended on the finances. That is where Andre Jespersen came in he was able to get me a awesome trade in value on my previous vehicle and a really good deal on my new used vehicle. I picked up the vehicle all was good until the check engine light came on the second day. I phoned Andre and he was able to get into the service department and fixed on the same day and an added bonus no cost to me. Thank you Andre you have restored my faith in a Dealership I agree it is nice to see individuals at a dealership that take the time and effort to "make it right" I will definitely spread the word on how The Freedom Ford staff go the extra mile for a positive experience. Thank you Steven More
Awesome Service Department Roxanne makes you feel very comfortable bringing in your vehicle for service. She always seems to be very happy and upbeat and this is very catchy. Roxanne makes you feel very comfortable bringing in your vehicle for service. She always seems to be very happy and upbeat and this is very catchy. I have never had any issues with the service department very professional. I would highly recommend this dealership to service your vehicle. Greg More
Mistakes Happen, but it is how it is corrected that matters! I went to Freedom Ford about a week ago as I've decided it is time to sell my trusty car while there is still good equity left (wasn't looking for tra I went to Freedom Ford about a week ago as I've decided it is time to sell my trusty car while there is still good equity left (wasn't looking for trade in). Jason, the salesperson who showed me the vehicle and took me out for a test drive was great and I felt comfortable. When it came time to talk about an offer I was erroneously given the wrong information about the vehicle's previous price by the Assistant Manager and felt a little deceived. However, a few days later I was contacted by Blaine Plester. He assured me that there was no attempt at deception, explained the situation and apologized for the mistake. As a result, I regained my confidence and closed the deal on the vehicle I wanted. It is not the fact that mistakes are made, we are all human and make them. It is nice to see a dealership that takes the effort to "make it right"! Thank you Freedom Ford. More
Good ol' Roxy My journey with Roxanne began long ago. She has basically become my personal Ford hero and seems to know all the answers, well most of them anyway. I My journey with Roxanne began long ago. She has basically become my personal Ford hero and seems to know all the answers, well most of them anyway. I recently asked her about a strange looking mole on my upper back and to my dismay she informed me that I should probably see a doctor. While I was looking for more specific medical advice it turned out to be good advice nonetheless because it was actually a back nipple and needed immediate removal! She is also an amazing resource for fashion advice. Thanks to Roxanne I'm now the best dressed guy in the office and the ladies fight over me constantly! But back to the service related to my truck. Basically what I'm saying is that Roxanne knows her xxxx and is all over your service experience! For example, last week the low fuel light came on in my truck. I was like "whatever" and kept on driving. I drove for another hour or so and my truck completely died out of nowhere! I was out of town so I called a local shop and was told I probably blew my muffler bearings but he could get me in right away. I wanted a second opinion so I called Roxanne to see what she thought. Turns out she knew exactly what the problem was and I was rolling in no time! And that advice was offered free of charge! I'm not sure what more to say here. Great place, great trucks, great people, and fair pricing. That is all. More
Excellent Service Purchased a used vehicle from Freedom Ford and was happy with the level of service and the open and honest approach from their staff. Although there Purchased a used vehicle from Freedom Ford and was happy with the level of service and the open and honest approach from their staff. Although there wasn't much moving from on the selling price of the vehicle, overall it was a fair price. The car was clean and ready to go when they said it would be and took the time to go over a few things with me on the features. More
2013 Ford Edge LTD Purchase Made Simple They did an excellent job on the entire sales process from start to finish. Excellent Service, Excellent Selection, Good Price. I would have no proble They did an excellent job on the entire sales process from start to finish. Excellent Service, Excellent Selection, Good Price. I would have no problem recommending a friend to this Dealership. More