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Freedom Ford

Edmonton, AB

3.7
1,855 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,855 Reviews of Freedom Ford

December 11, 2018

quick & easy Went in knowing what vehicle we wanted, & what we wanted for our trade-in. Gave James the info & he made it happen. Fast & painless, with no pressur More

by dwaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lornel Mitchell, Evan Lohr, Danny Onaissi, James Ichtay
Jan 04, 2019 -

Freedom Ford responded

Hi Dwaine! Thank you for the amazing review and 5-star rating. It was our pleasure dealing with you too! We hope you are enjoying the new Explorer. Love that we were the dealer to give you the best car-buying experience you had in 40 years! Wow! Our staff appreciates your kind words and we look forward to a long-standing business relationship with you going forward. Happy New Year!

November 26, 2018

Great customer service erik was very helpful when helping me choose the right vehicle he treated me with respect and helped me get the most cash value for my trade in all in More

by Nate27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Leitheiser
Nov 30, 2018 -

Freedom Ford responded

Thanks for the Review and the 5-star rating Nate! So good to hear when our customers have had an exceptional purchase experience at our store. We welcome all your referrals and hope to continue with a long-standing Freedom Ford relationship with you. Congrats on your new 2018 F-150 Lariat!

November 24, 2018

I got my Jeep With the help of Erik I was able to buy my first vehicle. He was able to listen to what I wanted/needed and we were able to work out a reasonable pri More

by Erinrae42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Slater, Erik Leitheiser
Nov 30, 2018 -

Freedom Ford responded

Congrats on your Dream Jeep! Happy to hear you had a great time at our store purchasing your Wrangler. Listening is a skill often lost in the world of auto sales so kudos to Erik for taking time to hear you and find you the price which worked for you and your budget. Thank you so much for sharing your experience here and your patronage.

November 14, 2018

Excellent experience We have purchased vehicles from quite a few different dealerships over the years and Freedom Ford has by far been the best experience - wonderful peop More

by Deb/Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lornel Mitchell, Mike Goretzki, Corban Guiney, Owen Black
Nov 14, 2018 -

Freedom Ford responded

Thank you so much for the awesome review Deb & Wayne. It was our pleasure to assist you in the purchase of your new Ford. Congrats and we look forward to seeing you around the store the next time you're in town. (if you have time to drop by)

November 12, 2018

Used Vehicle Purchase It was a great experience to have a friendly salesperson work with me patiently as I wavered back and forth, looked at lots of vehicles, and came back More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lohr, Shelby Nelson, Erik Leitheiser
Jan 04, 2019 -

Freedom Ford responded

Thank you so much for your thorough and positive review of our store. We pride ourselves in our product knowledge and processes and happy to hear our efforts paid off. Congratulations on your purchase and welcome to the Freedom Ford Family!

November 12, 2018

Being there to support my daughter purchase a used vehicle. We both enjoyed working with Erik and appreciated his patience as Kendra first approached Freedom Ford with a vague list of "wants". Several visits a More

by HelperDad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lohr, Shelby Nelson, Erik Leitheiser
Nov 12, 2018 -

Freedom Ford responded

Happy to hear Father and Daughter were well-taken care of by our staff member Erik. First car buyers are always full of wants and it's our job to figure out their needs on top of wants. Glad to hear Erik made that happen. Congrats to Kendra and welcome to the Freedom Ford Family! Thank you so much for the positive review.

November 09, 2018

Review of Freedom Ford Very good experience buying my vehicle from Freedom Ford. Going in I did not have really any idea of what I wanted or what features came with the SUV More

by Vann, Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Black, Erik Leitheiser
Nov 12, 2018 -

Freedom Ford responded

Love the photo thank you! We so appreciate your review and 5-stars Mark. Erik definitely goes the extra mile with his customers and it's evident in his customers satisfaction. Congrats on the New-to-You 09' Escape. Making sure we find you the right vehicle is part of our responsibility and it's always good to hear our staff is accommodating our customers.

November 09, 2018

Excellent Service Working with Erik and Owen on my trade-in made it a smooth ride (no pun intended)! :) Erik is an excellent salesman to work with!! The stress of ge More

by Ashley.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Black, Erik Leitheiser
Nov 09, 2018 -

Freedom Ford responded

Hi Ashley - We appreciate you taking the time to submit your 5-star rating and positive comments regarding your purchase experience at our store. So good to hear Erik and the rest of our team made shopping for a new vehicle easier and relieved some of your stress. Thank you for your recommendation.

November 09, 2018

Honest description of models I was shown a variety of types of options with a clear description of differences of each model which I could decide what option is best suited for me More

by Jmac9833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Leitheiser
Nov 09, 2018 -

Freedom Ford responded

Hi John - Thank you so much for your positive review. We are happy to hear you had a good experience and that you are happy with the vehicle you chose as well. Congratulations on the new vehicle.

November 08, 2018

Dont be surprised if they overbook you Shuttle was over booked so 1hr late to work. Oil change, inspection and small recall repair promised to be completed in 3hrs, took 10hrs. Due to overb More

by I Dont Ask For Much
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Proud, Clarence Ell, Rick (Shuttle)
Nov 09, 2018 -

Freedom Ford responded

Disappointed to see your review and the issue you had with your service appointment. Please give our GM Mike Goretzki a personal call to discuss at 780.996.1376.

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