Freedom Ford

Good and timely job The service provided was good and on a timely fashion. The only thing is that when I made the appointment I was never told where the service would be The service provided was good and on a timely fashion. The only thing is that when I made the appointment I was never told where the service would be provided so I was confused because instead of the regular service location I was directed to the quick lube area. I guess the reason was because I just needed an oil change but it would have been nice to know ahead of time. More

repair on a 2008 F-350 Last week we had one of our units breakdown in the city and we had it towed to Freedom Ford Roxanne Autor looked after us as always she got the unit i Last week we had one of our units breakdown in the city and we had it towed to Freedom Ford Roxanne Autor looked after us as always she got the unit in and the repairs done as always she gives us the number one service with a smile that is why i would not take any of our units to anywhere else for repairs or service More

Very accommodating I brought them a real challage, a Lincoln LS. An older car, with no parts available anywhere. They went above and beond to get it fixed up for me. The I brought them a real challage, a Lincoln LS. An older car, with no parts available anywhere. They went above and beond to get it fixed up for me. The shop foreman took a personal interest in the car, and it's problems. Freedom Ford has gone above and beond every time I've brought this car to them. There is no way I can express my gradatude, Courtney, Grant THANKS! More

Good service My 2014 F150 was in for service for 3 days and would not have mind a loner. As well, I am concern with all the leaks for truck was service for conside My 2014 F150 was in for service for 3 days and would not have mind a loner. As well, I am concern with all the leaks for truck was service for considering it's a 2014. The service department rep stated that this can happened and that the year does not matter. More

Very professional, Polite, From my first phone call to the dealership the phone receptionist made feel like a valued customer. ??. Pedro my salesman carried the torch to the e From my first phone call to the dealership the phone receptionist made feel like a valued customer. ??. Pedro my salesman carried the torch to the end after that taking and e-mailing pictures and answering all my questions. ???? ?? On arrival to the dealership I found the F150 FX4 that I was looking at, clean and ready to go.. After inspection concerns where address and deal was made. From the receptionist, salesman, ( Pedro ) sales manager, service writer, and technicians along with the cleanliness of the dealership it was a first class experience. I now see why Ford rates them high. Good job to all . Thank you David Sivecki More

Service The rear hatch window on my newly purchased 2014 Lincoln MKX (purchased from Freedom used vehicle sales on Dec 24, 2015) shattered, without cause, whi The rear hatch window on my newly purchased 2014 Lincoln MKX (purchased from Freedom used vehicle sales on Dec 24, 2015) shattered, without cause, while driving. As you can appreciate, this was a frightening experience while driving but thankfully I was not injured. I contacted Freedom Ford Service and spoke with Mireille. She managed to get me in for service immediately which was excellent under the circumstances. Mireille determined that my warranty did not cover the replacement of the window and after discussion with me she offered to speak to the used vehicle Manager and eventually he agreed to cover the cost to replace the window. I was very pleased that Freedom Ford agreed to cover the costs and Mireille was extremely helpful in ensuring I was taken care of.through the entire process. My only issue was with Master Glass who returned my vehicle to me with glass shards visible in the hatch area and remaining shards visible around the interior of the hatch. An excessive amount of inexplicable debris/dirt, from the replacement, was also observed all over the rear bumper. I expressed my concerns to Mireille and she immediately had one of the shop hands take my vehicle and vacuum up the obvious shards. Mireille also agreed to have a representative from Master Glass contact me, which was done. More

Great vehicle buying experience The sales experience was a positive one. Dan listened to what I was looking for and did not try to oversell myself. He was attentive and knew his pr The sales experience was a positive one. Dan listened to what I was looking for and did not try to oversell myself. He was attentive and knew his product well, the sales experience was not a high pressure and this was appreciated. More

Upfront, honest , effective This is our families 5th vehicle our purchase from Dan Gillewich and our second. Knowing that dan is honest and just plan up front about about the fac This is our families 5th vehicle our purchase from Dan Gillewich and our second. Knowing that dan is honest and just plan up front about about the facts of the truck and listened to what we needed instead of telling us what we needed. He never tried to sell us something we don't need or upgrade to a fancier interior or unneeded extras. Dan is our referral to all our friends and family and even strangers James was precise, confident and knowledgable about all things finance and helped us through the whole process. More

excellent bought a used honda here and it was fantastic. the sales person was outstanding and there was no games and no hassling. would go back in a second. bought a used honda here and it was fantastic. the sales person was outstanding and there was no games and no hassling. would go back in a second. More

Couldn't be happier! Jason was personable, easy to talk to, and completely sympathetic to our situation. We went in one night and drove out the next with our new car. Ne Jason was personable, easy to talk to, and completely sympathetic to our situation. We went in one night and drove out the next with our new car. Never happened to us so quickly at any other dealership. He explained everything in depth and we never felt uncomfortable. Definitely recommended! More