
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Service and vehicle issues Right from the moment i walked in the door i was treated with respect and a true person that enjoys her job and goes out of her way to make sure the c Right from the moment i walked in the door i was treated with respect and a true person that enjoys her job and goes out of her way to make sure the customer is fully satisfied. Roxanne was very professional and made sure every detail of issues i had made it to the correct technician on the floor. My vehicle was returned to me very clean and shows me that the techs take serious pride in their work and its just not a job to them. I highly recommend the full Freedom staff right from sales to financing and service and support. This is our third vehicle with Freedom and will not use another dealer as their pride and quality supporting the Ford product is second to none. Thanks to all that works on our vehicles and look forward to many years of continued service and support Mike Miles More
Another used vehicle buying success We just bought our third used vehicle from Freedom Ford. Salesman Ron Koehler was helpful throughout the entire process. He listened carefully to wh We just bought our third used vehicle from Freedom Ford. Salesman Ron Koehler was helpful throughout the entire process. He listened carefully to what we wanted and was responsive...at no time during the sales process did we feel pressured. He understood our price limitations and worked within them. Altogether another satisfactory interaction with the used vehicle department. Additionally, Anna in the finance department was as cheerful and organized as always. More
Our new truck The email I sent to Dan and Ann-Mary says it all: It was so nice to come there this morning, and have a test drive in our new truck. Dan is such an The email I sent to Dan and Ann-Mary says it all: It was so nice to come there this morning, and have a test drive in our new truck. Dan is such an awesome person to deal with, has always been, and for Dan to have a truck there for us, that we would fall in love with, says alot about him. He knows what we like. Thanks again Dan, Ann-Mary, and every one at Freedom Ford for the wonderful experience we had today. It feels like a second home for us whenever we have a visit there, Dan, you Ann-Mary, and every one there, make us feel at home when we are there. Louise and Brent Cummings More
Fast and efficient service They rapidly addressed the issues with my F150 and rapidly dropped and picked me up. It was good that the service advisor also owned an F150 and she s They rapidly addressed the issues with my F150 and rapidly dropped and picked me up. It was good that the service advisor also owned an F150 and she saw the issues based on her experiences. Fast , efficient and good service! More
Oil change & Regular maintenance Overall I am very satisfied with the service I receive at Freedom Ford. All work is properly explained to me so I know what's going on. Everyone I d Overall I am very satisfied with the service I receive at Freedom Ford. All work is properly explained to me so I know what's going on. Everyone I deal with is always friendly from sales to service. Due to experiences I've had with other dealerships, Freedom Ford is the only Ford dealership I will go to for anything to do with my Explorer even though there are others closer to my home and place of work. More
Roxanne Autor is the best! Roxanne Autor is the only reason I come to Freedom Ford for my vehicle maintenance. Professional, trustworthy, and most of all, friendly. She isn't ju Roxanne Autor is the only reason I come to Freedom Ford for my vehicle maintenance. Professional, trustworthy, and most of all, friendly. She isn't just good, she crazy good! More
Beyond compare! The service provided by Freedom Ford was amazing (as it always has been). I have yet to be treated to better customer service by any other dealership The service provided by Freedom Ford was amazing (as it always has been). I have yet to be treated to better customer service by any other dealership! More
F150 Tune up Took the opportunity to leave my truck into Freedom Ford while we were on a short trip to Seattle. Freedom staff called me with a report and some esti Took the opportunity to leave my truck into Freedom Ford while we were on a short trip to Seattle. Freedom staff called me with a report and some estimates on proposed work. I was in the middle of sorting out flight problems and Freedom was very cheerful and sympathetic with my situation, while t the same time breaking the news of a $600 repair job. They helped me make a comfortable decision and upon my return had my truck all taken care of as well as asked me how I made out on my trip. Overall a pleasant experience and thanks to a good tune up, my truck is running like a top. More
Excellent service as usual!!!! I have been servicing my vehicles with Freedom Ford since 1996, service advisors always very caring and helpful. Great service !!! I would definitely I have been servicing my vehicles with Freedom Ford since 1996, service advisors always very caring and helpful. Great service !!! I would definitely purchase another vehicle from Freedom Ford Again. More
Excellent The service at Freedom Ford was great. The staff is really friendly and very helpfull. I would recommend Freedom Ford to friends and family. Keep the The service at Freedom Ford was great. The staff is really friendly and very helpfull. I would recommend Freedom Ford to friends and family. Keep the good work. More