Family Honda

0 stars.. Service employees are rude and upfront.They speak and dont listen your complain. They are too busy to handle customer complains..High cost of services Service employees are rude and upfront.They speak and dont listen your complain. They are too busy to handle customer complains..High cost of services as they are “Brand Dealers”. They need to understand they they get paid only if they have satisfied customers! More

Poor customer service I wish I can give them 0 star as there is no option so I am giving them one star that they don't deserve. My 2016 Honda Accord sports totally under f I wish I can give them 0 star as there is no option so I am giving them one star that they don't deserve. My 2016 Honda Accord sports totally under full warranty, I brought here 5 times for break noise problems that still exist. Today towed my car here for starting problem. Nandeep Mundi service advisor forced me to pay $68.93 for tightening the loose battery terminal connections. Only then they gave me keys for my car. This place is a complete ripp off. Never ever go there or recommend any one and never relay on their warranty. More

Best Honda dealership and best staff I have been with Honda for over 15 years and of those years I have been a part of Family Honda for 11 years. They continue to take care of me and trea I have been with Honda for over 15 years and of those years I have been a part of Family Honda for 11 years. They continue to take care of me and treat me well as a loyal customer. See Max or his manager Mohamed for amazing customer service. They value loyalty and will bend over backwards to make customers happy! Amazing folks at Family Honda! More

Unfair Sales Practices Not fair sales practices. Going to involve OMVIC. Sold me a van with carproof of $0 claim. Told me it was only paint damage. On Pick-Up i noticed t Not fair sales practices. Going to involve OMVIC. Sold me a van with carproof of $0 claim. Told me it was only paint damage. On Pick-Up i noticed the bumper had a gap. Later after more of my own investigation I find that the rear bumper panel is bent forward. After reading all the posts, I am not the first to have my consumer rights violated. I recommend anyone else who was wronged to contact OMVIC and open a case. Even if you don't get compensated, it will be noted on their file. With enough of these complaints, they may think twice about doing this again to other customers. More

worse expreience with Balakumar, and manager jasbir singh to never sign a deal with them, after you sign the deal you have to be a beggar to get your car to be delivered in time, very bad experience, i will not never sign a deal with them, after you sign the deal you have to be a beggar to get your car to be delivered in time, very bad experience, i will not recommend you buy car from there, go to performance group or other dealerships. never ever family honda. More

Worse!!!! We went over there to buy a accord, but they took a deposit without no clear explanation and wen we lwere asking for refund and then they were harassi We went over there to buy a accord, but they took a deposit without no clear explanation and wen we lwere asking for refund and then they were harassing for, they were put red flag on credit and after few hours, when we went back then, the manager said we refund your money, so not recommended, after 1 week we got our deposit back More

Grt staff and good customer friendly ambience. I booked my new honda civic 2018 last month with the assistance of their sales person Avneet. And i had a grt experience from her she was very helpfu I booked my new honda civic 2018 last month with the assistance of their sales person Avneet. And i had a grt experience from her she was very helpful and even managed to extend my delivery date upon my request. And nw finally gonna have my car delivered in couple of days. So fingers crossed. Kudos to team family honda... More

Very bad customer experience I don’t not recommend this place very very bad service will not stand by they what said keep gave try to treat you like a fool I don’t not recommend this place very very bad service will not stand by they what said keep gave try to treat you like a fool More

Worst customer service Manager was too rude. Doesn’t know how to talk to customers. Asked for a better deal, went to other sales person and started talking that customers ar Manager was too rude. Doesn’t know how to talk to customers. Asked for a better deal, went to other sales person and started talking that customers are cheap. Customer is not cheap, customer will only come to you if you know how to give satisfactory customer service. More

Great experience! ASK FOR MR. BALA We met Mr. Bala at Family Honda. He absolutely treated us like family. Really funny guy and made sure we get the best deal. We did ASK FOR MR. BALA We met Mr. Bala at Family Honda. He absolutely treated us like family. Really funny guy and made sure we get the best deal. We did end up getting the best deal. We walked out with a brand new Honda Civic SE that too at a carefully worked out price. Thank you Mr. Bala. Cheers! More