Having purchase many cars from other dealerships, my husband and I agree that Family Honda service consultant, Vasilios is an outstanding service consultant. We were impressed with his professionalism: his rare ability to connect with people within a short period of time, his impressive detailed knowledge, his excellent communication skills and his compelling presence. He was personable, polite, respectful, patient with our many questions, even if they were repetitive. He was articulate and very detailed in his answers. He spent time explaining all the features of the car, explain the manual and various payment plans, insurance, etc. Vasilios also took the time to send us a thank you email and follow up with us after the purchase of the car.
Jay was courteous, respectful and knowledgeable. He took the time to explain payment options and offered information regarding insurance options. He took the time to explain all our options and anything else we wanted to purchase with the car. He sent out emails of documents promised and answered my calls in a timely manner.