
Erin Park Toyota
Mississauga, ON
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Sales experience Vincent is not a great guy to deal with....he stamps his picture and name on all your car's manuals and documentation....violates your privacy wishes Vincent is not a great guy to deal with....he stamps his picture and name on all your car's manuals and documentation....violates your privacy wishes despite your instructions not to. He is not suppose to keep personal information according to Privacy Laws such as DOB. I should taking this up with Ontario's Privacy Commissioner or Toyota Head Office. More
Dane Jeong just made my day :) I just leased and picked up a 2016 Toyota Highlander XLE from Erin Park Toyota dealer this morning. This was my 8th time buying/leasing experience of I just leased and picked up a 2016 Toyota Highlander XLE from Erin Park Toyota dealer this morning. This was my 8th time buying/leasing experience of various models and makers. This was simply the best experience ever and far exceeding my expectations. My wife and I went there a couple of days ago to buy back our leased vehicle, 2012 Highlander. Dane showed us a few options to choose from. I never thought I could get this kind of pricing. He was very knowledgeable, courteous and honest. He gave us all the information and guided us to pick the best option. Never felt any pressure. I am also quite surprised that I picked up the car less than 48 hours. All my visit was pleasant. Thank you, Dane Jeong. All my referrals are going to you from now on. Two thumbs up for Dane and Erin Park Toyota. More
was a good choice I'm in love with my Rav 4, Anna is very customer services talented sales associate . Also Geoffrey was so accommodating his making sure his client is I'm in love with my Rav 4, Anna is very customer services talented sales associate . Also Geoffrey was so accommodating his making sure his client is happy. More
Great customer service experience My visit to Erin Park was brief, but the pleasant an knowledgeable service that I received from Melissa is an experience that will stay with me. Than My visit to Erin Park was brief, but the pleasant an knowledgeable service that I received from Melissa is an experience that will stay with me. Thank you to all of the friendly staff members that I encountered during my visit. I will definitely return, and reccomend your dealership to others. More
purchase of used 2014 Rav4 My wife had recently been involved in an accident with her 2013 Rav4. The car could not be fixed, so I immediately started looking for the same vehic My wife had recently been involved in an accident with her 2013 Rav4. The car could not be fixed, so I immediately started looking for the same vehicle, as my wife was extremely please with the Rav4. I found a 2014 Rav4 Limited online and attended Erin Park Toyota. I was immediately greeted by Duke Lam. Duke was pleasant, straight forward and great to deal with. I knew what I wanted when I showed up there, and Duke did not try to sway me. He seems to be an extremely busy sales person, but found the time to spend with us. I could go on, but will conclude by saying you cannot go wrong dealing with Duke. More
Great professional advice and assistance Coming from a country where one type of tyre is used all year round, buying winter tyres and all-season tyres from the numerous available tyres can be Coming from a country where one type of tyre is used all year round, buying winter tyres and all-season tyres from the numerous available tyres can be a challenge, notwithstanding my own research. Shamir Patel, Parts Manager of Erin Park Toyota, Mississauga cleared all the cobwebs. He explained all the available options, financial, quality and pointed out sources of information to inform my eventual decision. I always felt he was giving me self-less, professional and informed advice. Shamir is an asset and credit to his profession, employer and colleagues. I highly recommend him. I am happy to have done business with him and hope to do so in future More
Terrible customer service I had to get my Toyota serviced at 48,000 kms. I have brought my previous cars from this dealership and have not had any issues. However, this particu I had to get my Toyota serviced at 48,000 kms. I have brought my previous cars from this dealership and have not had any issues. However, this particular car was not bought from this dealership. The customer service I had to experience was terrible to say the least. They provided me with an estimate for the job that needed to be done. When I picked up the car, it was the exact job that was done however the price was different. It was different by a small amount, but nevertheless when the price quoted and the price charged don't match, the customer is bound to ask questions. When asked, I was bluntly told that the price quoted was an estimate. I would have bought that argument if the work that was performed was different from the work that was quoted. When both the things are exactly the same, then why the price difference. It is not a question about the amount involved, it is the principle of the matter. Also much to my surprise, the car was not even washed. On enquiring about that, I was told that there was no car wash at the dealership. That is something I find extremely difficult to comprehend. The only reason I have to use this dealership is convenience. It is on my way to work and I can drop off the car and then pick it up later. But now I am going to be thinking twice before I want to deal with the people at this dealership. The staff seems to have a very callous attitude and are not really interested in going that extra mile to keep a customer. More
Excellent Professional Service Wai was extremely helpful during the entire process, from start to finish. Business transaction was straightforward and easy. With other dealersh Wai was extremely helpful during the entire process, from start to finish. Business transaction was straightforward and easy. With other dealerships, we were told to wait for at least three months. But with Erin Toyota we got it just over a week; thanks to a great salesperson. Gari & Jessy Carvajal More
Excellent Sales Experience Came into the dealer to entertain the thought of trading in my 2013 Prius. Sat with Muhammad Butt and test drove a new car. Well, his customer servi Came into the dealer to entertain the thought of trading in my 2013 Prius. Sat with Muhammad Butt and test drove a new car. Well, his customer service demeanour sold me on the car. He was polite, honest and knew everything about the car. Then it was off to the Finance Manager, Nick Scott. Well, he knew exactly what I wanted to spend and worked with me to make it happen. No pressure tactics and guilt selling. These two are a real find if you are looking to buy a car from this dealership. Thank you. More
Great experience! When looking to buy a car I was recommended this dealership and now I'm glad I went with them! Working with Adeel to buy my Scion tc was a great exper When looking to buy a car I was recommended this dealership and now I'm glad I went with them! Working with Adeel to buy my Scion tc was a great experience! He was incredibly helpful in answering all my questions, explaining everything and very knowledgable about the car. I would definitely purchase another car from him! More