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Erin Park Toyota
Mississauga, ON
1,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,088 reviews
July 06, 2016
GREAT SERVICE I wanted to buy a used Honda across the road - The sales guy did not even get out of the chair and the car was FILTHY. So I walked across the road an I wanted to buy a used Honda across the road - The sales guy did not even get out of the chair and the car was FILTHY. So I walked across the road and bought a new Highlander from JIM. I recently sold that Highlander after 3 years of great service , and SULEMAN ZAIDI , assisted me in the buy out of the lease all the documentation , even with no sale pending the service from him and his management was outstanding. I am talking to Jim now about buying another car !!! Great service Suleman ! More
by Frederick
Employees Worked With
PJ Caletti, Jim Cheema, Suleman Zaidi
Helpful June 21, 2016
6 hours to do 36000 km service The worst service ever,dropped my car last week for service and returned back after 3 hours to find out that they didnt started and needs more then an The worst service ever,dropped my car last week for service and returned back after 3 hours to find out that they didnt started and needs more then another 3 hours to finish. The service advisor did'nt showup, and waited more then 15 min for the cashier to find the car. non professional service. More
by Houssamhindawi
Employees Worked With
Anna Pliszka
June 19, 2016
Erin Park Toyota - The Name You Can Trust I was looking to buy a car and went to Erin Park Toyota on someone's recommendation leaving my local Toyata dealer. From walking in to walking out w I was looking to buy a car and went to Erin Park Toyota on someone's recommendation leaving my local Toyata dealer. From walking in to walking out with a new purchase of my 2016 Corolla LE in less than two hours, whole experience was incredible. Manager Geoff Hills is an amazing person and a true example of Customer Service. If I had gone to this place two years ago as well when I was looking to buy an SUV I would have been owner of Highlander today instead of CX9. Reason is that Erin Park Toyota team is team of sales professionals who understands clients needs and provide customer service above and beyond their clients' expectations. Thank you again Erin Park Toyota Team. Mubashar Tahir More
by Mubashar
Employees Worked With
Nadia Ngo, delivery coordinator , Geoffrey Hills, Emily Lee
June 02, 2016
Sales experience Vincent is not a great guy to deal with....he stamps his picture and name on all your car's manuals and documentation....violates your privacy wishes Vincent is not a great guy to deal with....he stamps his picture and name on all your car's manuals and documentation....violates your privacy wishes despite your instructions not to. He is not suppose to keep personal information according to Privacy Laws such as DOB. I should taking this up with Ontario's Privacy Commissioner or Toyota Head Office. More
by Grumpy Richmond Hill Toyota Customer
Employees Worked With
Vincent Chan
May 13, 2016
Dane Jeong just made my day :) I just leased and picked up a 2016 Toyota Highlander XLE from Erin Park Toyota dealer this morning. This was my 8th time buying/leasing experience of I just leased and picked up a 2016 Toyota Highlander XLE from Erin Park Toyota dealer this morning. This was my 8th time buying/leasing experience of various models and makers. This was simply the best experience ever and far exceeding my expectations. My wife and I went there a couple of days ago to buy back our leased vehicle, 2012 Highlander. Dane showed us a few options to choose from. I never thought I could get this kind of pricing. He was very knowledgeable, courteous and honest. He gave us all the information and guided us to pick the best option. Never felt any pressure. I am also quite surprised that I picked up the car less than 48 hours. All my visit was pleasant. Thank you, Dane Jeong. All my referrals are going to you from now on. Two thumbs up for Dane and Erin Park Toyota. More
by W.I.S.
Employees Worked With
Dane Jeong
May 04, 2016
was a good choice I'm in love with my Rav 4, Anna is very customer services talented sales associate . Also Geoffrey was so accommodating his making sure his client is I'm in love with my Rav 4, Anna is very customer services talented sales associate . Also Geoffrey was so accommodating his making sure his client is happy. More
by Moh
Employees Worked With
Anna Pliszka, Geoffrey Hills
May 01, 2016
Great customer service experience My visit to Erin Park was brief, but the pleasant an knowledgeable service that I received from Melissa is an experience that will stay with me. Than My visit to Erin Park was brief, but the pleasant an knowledgeable service that I received from Melissa is an experience that will stay with me. Thank you to all of the friendly staff members that I encountered during my visit. I will definitely return, and reccomend your dealership to others. More
by Mojo_matty
Employees Worked With
Melissa Dutka
April 29, 2016
purchase of used 2014 Rav4 My wife had recently been involved in an accident with her 2013 Rav4. The car could not be fixed, so I immediately started looking for the same vehic My wife had recently been involved in an accident with her 2013 Rav4. The car could not be fixed, so I immediately started looking for the same vehicle, as my wife was extremely please with the Rav4. I found a 2014 Rav4 Limited online and attended Erin Park Toyota. I was immediately greeted by Duke Lam. Duke was pleasant, straight forward and great to deal with. I knew what I wanted when I showed up there, and Duke did not try to sway me. He seems to be an extremely busy sales person, but found the time to spend with us. I could go on, but will conclude by saying you cannot go wrong dealing with Duke. More
by Rosco804
Employees Worked With
Duke Lam
April 13, 2016
Great professional advice and assistance Coming from a country where one type of tyre is used all year round, buying winter tyres and all-season tyres from the numerous available tyres can be Coming from a country where one type of tyre is used all year round, buying winter tyres and all-season tyres from the numerous available tyres can be a challenge, notwithstanding my own research. Shamir Patel, Parts Manager of Erin Park Toyota, Mississauga cleared all the cobwebs. He explained all the available options, financial, quality and pointed out sources of information to inform my eventual decision. I always felt he was giving me self-less, professional and informed advice. Shamir is an asset and credit to his profession, employer and colleagues. I highly recommend him. I am happy to have done business with him and hope to do so in future More
by ekow
Employees Worked With
Shamir Patel
April 04, 2016
Terrible customer service I had to get my Toyota serviced at 48,000 kms. I have brought my previous cars from this dealership and have not had any issues. However, this particu I had to get my Toyota serviced at 48,000 kms. I have brought my previous cars from this dealership and have not had any issues. However, this particular car was not bought from this dealership. The customer service I had to experience was terrible to say the least. They provided me with an estimate for the job that needed to be done. When I picked up the car, it was the exact job that was done however the price was different. It was different by a small amount, but nevertheless when the price quoted and the price charged don't match, the customer is bound to ask questions. When asked, I was bluntly told that the price quoted was an estimate. I would have bought that argument if the work that was performed was different from the work that was quoted. When both the things are exactly the same, then why the price difference. It is not a question about the amount involved, it is the principle of the matter. Also much to my surprise, the car was not even washed. On enquiring about that, I was told that there was no car wash at the dealership. That is something I find extremely difficult to comprehend. The only reason I have to use this dealership is convenience. It is on my way to work and I can drop off the car and then pick it up later. But now I am going to be thinking twice before I want to deal with the people at this dealership. The staff seems to have a very callous attitude and are not really interested in going that extra mile to keep a customer. More
by ravichetal
Employees Worked With
John Kirkpatrick
