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Erin Park Lexus
Mississauga, ON
655 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company.
The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country.
We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 655 reviews
December 19, 2017
Excellent Service staff !! Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help custom Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help customers. Long time customer of Erin Park Lexus. Pleasure to deal with the Service staff there. Highly recommended. More
by KC
December 19, 2017
Carly Tam is why I drive a Lexus Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to m Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to me. Carly Tam changed that for me when I went in to Erin Park Lexus. She immediately impressed me with her knowledge, professionalism and ethics. I am lucky to have been her client now for the past 5 years; I can truly say since day 1 and even now, she has gone above and beyond for me time and time again. I know that My best interests are the only priority. I trust her 100%. She is the reason I am looking at my 3rd Lexus and will not consider another brand. I give her my highest recommendation, without hesitation. More
by Icc
Employees Worked With
Carly Tam
December 19, 2017
Exceptional Service! The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right ex The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right expectations each time and I get up to the minute progress of my service. I’m an extremely busy Investment Professional and Carly values my time constraints and always puts her self in my shoes. She anticipates my needs and always goes the extra mile. More
by Lexuskaizen
Employees Worked With
Carly Tam
December 19, 2017
Exceptional Service - Leo He Excellent experience. Very clean and bright with great refreshments. I went to a few other Lexus dealers before finding Leo He at Erin Park. He was ve Excellent experience. Very clean and bright with great refreshments. I went to a few other Lexus dealers before finding Leo He at Erin Park. He was very professional and he did not pressure me to quickly make my decision. Ask for Leo if you want an honest and friendly experience. More
by SusanSusan
Employees Worked With
Leo He
December 19, 2017
Consistent of great customer service I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken c I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken care of in timely manner. Also everyone in the service area are so friendly and helpful. Thank you! More
by Terrible2s
Employees Worked With
Carly Tam
December 18, 2017
SID AND JUDY Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! More
by sanjeevc
December 17, 2017
Lexus servicing review I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her computer. She didn't even look at me or acknowledged my presence. Thanks to another girl on the other desk for noticing and helping me. Understood, if she was so engrossed in her work, she should have at least told me to wait or requested her colleague to help me. I have been coming to this location for the past 7 years. I have never experienced this kind of indifferent attitude before from any of the employees. Now I would think twice before coming to a location where you don't even feel welcomed. More
by A.Sehgal
Employees Worked With
Carly Tam
December 16, 2017
great service as alwaays Fantastic service as always. Ryan is always so efficient, welcoming and knows what needs to be done! twice in one week and both service days were se Fantastic service as always. Ryan is always so efficient, welcoming and knows what needs to be done! twice in one week and both service days were seamless. More
by Catetay
Employees Worked With
Ryan Sheehey
December 15, 2017
Ryan Sheehey Ryan always take good care of me and my car. I always book appointments with him and he fits me in when I choose to go. Ryan always take good care of me and my car. I always book appointments with him and he fits me in when I choose to go. More
by Jackie Betts
Employees Worked With
Ryan Sheehey
December 15, 2017
Fast, efficient and excellent service I brought my RX350 in for an oil change and as advised that I also needed my cabin and engine filters changed. The service was carried out very effect I brought my RX350 in for an oil change and as advised that I also needed my cabin and engine filters changed. The service was carried out very effectively and my vehicle was returned to me washed and ready to go within the projected timeframe. More
by Lexus review
Employees Worked With
Judy Serna
