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Erin Park Lexus
Mississauga, ON
641 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company.
The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country.
We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 641 reviews
December 19, 2017
Excellent Service staff !! Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help custom Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help customers. Long time customer of Erin Park Lexus. Pleasure to deal with the Service staff there. Highly recommended. More
by KC
December 18, 2017
SID AND JUDY Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! Have been getting my RX 350 and IS250 serviced .Great experience as always for last 12 years ! keep up good work , and exceed all expectations ! More
by sanjeevc
December 17, 2017
Lexus servicing review I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her I bought my Lexus ES 350 for an oil and filter change on Dec 13, 2017. I stood beside the desk of Carly for nearly 4 min. She was busy working on her computer. She didn't even look at me or acknowledged my presence. Thanks to another girl on the other desk for noticing and helping me. Understood, if she was so engrossed in her work, she should have at least told me to wait or requested her colleague to help me. I have been coming to this location for the past 7 years. I have never experienced this kind of indifferent attitude before from any of the employees. Now I would think twice before coming to a location where you don't even feel welcomed. More
by A.Sehgal
Employees Worked With
Carly Tam
December 16, 2017
great service as alwaays Fantastic service as always. Ryan is always so efficient, welcoming and knows what needs to be done! twice in one week and both service days were se Fantastic service as always. Ryan is always so efficient, welcoming and knows what needs to be done! twice in one week and both service days were seamless. More
by Catetay
Employees Worked With
Ryan Sheehey
December 15, 2017
Exceptional Service I have known Sid since 1997. He and Stacey Cohen are responsible for my continued patronage at this dealership. They go out for their way to earn and I have known Sid since 1997. He and Stacey Cohen are responsible for my continued patronage at this dealership. They go out for their way to earn and retain my business; no higher praise can be given than that. One can easily dismiss Stacey's actions for he is a co-owner. However, it takes special person to be able to deal with the public naturally and in a laid back manner. Sid's strength is his P.R. work. He knows and remembers his customers and that is the making of a successful Service Manager. It is a pity that the "shop" is located in a different building and hence unable to devote more time in the "front-shop", the only part of the service operation where the clients or in Lexus lingo "Guests" are in contact with. I have bought 5 cars (including a Toyota) from Siddiq and each time he has treated me without pressure, fairly and honestly. I told him that I expected him and the dealership to make money but not more than he would from his mother! I brought a friend to see Siddiq who was "interested" in buying a relatively lower end Toyota. The time and attention afforded by Siddiq to my friend who did not end up buying has to be commanded. It didn't matter whether one is potentially buying a Yaris or an LC, Siddiq will give one the same attention. More
by Kwok-Fai Ho
Employees Worked With
Other Employees :
Carly Tam
December 15, 2017
Always top notch service I went in to service my car and the moment I entered the dealership I was greeted with smiles. I dropped off my car for a few hours and my rental was I went in to service my car and the moment I entered the dealership I was greeted with smiles. I dropped off my car for a few hours and my rental was ready to go. Sid and the team always go above and beyond to service me and provide me with advice regarding my vehicle anytime I ask. They all know me by name and I appreciate the personal-touch. Once I picked up my vehicle Sid personally came out to ask how everything went which I like very much because in a Society filled with technology, the human touch is very rare. I would highly recommend getting your car serviced at the dealership as they are very knowledgeable and honest. Thank you Lexus Service team. More
by Lsenglow
Employees Worked With
December 15, 2017
Fast, efficient and excellent service I brought my RX350 in for an oil change and as advised that I also needed my cabin and engine filters changed. The service was carried out very effect I brought my RX350 in for an oil change and as advised that I also needed my cabin and engine filters changed. The service was carried out very effectively and my vehicle was returned to me washed and ready to go within the projected timeframe. More
by Lexus review
Employees Worked With
Judy Serna
December 15, 2017
Ryan Sheehey Ryan always take good care of me and my car. I always book appointments with him and he fits me in when I choose to go. Ryan always take good care of me and my car. I always book appointments with him and he fits me in when I choose to go. More
by Jackie Betts
Employees Worked With
Ryan Sheehey
December 14, 2017
Wonderful experience at this dealership My sales consultant, Leo He, was exceptional in handling my Lexus ES350 purchase. Patient, knowledgeable and detailed, he made the transaction smooth My sales consultant, Leo He, was exceptional in handling my Lexus ES350 purchase. Patient, knowledgeable and detailed, he made the transaction smooth and comfortable. I would definitely purchase another vehicle from him. The Service Staff at Erin Park Lexus has also been extremely helpful when servicing my vehicle. Thanks for outstanding service. More
by Michael C
Employees Worked With
Ryan (service) , Leo He
December 14, 2017
Sid was very helpful & always attended to my need s. Coordinated with the insurance company as well & made sure that my vehicle was serviced well. Good job ! s. Coordinated with the insurance company as well & made sure that my vehicle was serviced well. Good job ! More
by Paramjit Sondhi
Employees Worked With
