Erin Mills Mitsubishi

Very impressed with the sales rep who sold me my vehicle. Everybody was very professional. Did great with my trade, smooth transaction all the way. The first thing I noticed was that a majority of the staff Everybody was very professional. Did great with my trade, smooth transaction all the way. The first thing I noticed was that a majority of the staff was quite young but they were all very professional and very eager to please. I'm glad I went to Erin Mills Mitsubishi for my first Mitsubishi experience Thank you very much More

Avoid Mitsubishi at all costs! Fuel consumption is more than 25 liters per 100km! Advertised is below 10 liters/100km. Customer service? Why? no customer service: just sale service Fuel consumption is more than 25 liters per 100km! Advertised is below 10 liters/100km. Customer service? Why? no customer service: just sale service. CRAP! I wish i read similar reviews before buying this fancy expensive junk. More

Purchased a used car from this dealership. They fooled me into thinking they were different. In the end the car was to be detailed, and it came back not detailed specifically dirt on the gear They fooled me into thinking they were different. In the end the car was to be detailed, and it came back not detailed specifically dirt on the gear shifter and steering wheel. I was told it was wear and tear, but they tried to clean it...not no avail. saying it was the best they could do. I took it in elsewhere to be detailed. Turns out it was dirt. Also when this other facility cleaned/detailed the engine they found an animal had been leaving under the hood and had chewed away a part of the air intake. Very noticable if you opened the hood. I brought it to the dealerships attention to no avail. They basically said its not our problem. Now they have our money its our problem. I guess its my fault, In this case it really seems to be true what they say about trusting people. At least this has been my experience with this dealership. It really is the little things that matter, if these two items were resolved. This review would have been very different. Just want to share with others to watch out. I will More

Caroline went above and beyond to help get me into my new car! I am very grateful for her time spent and knowledge. Service was professional and they follow Covid protocols. The car was clean. Caroline was v car! I am very grateful for her time spent and knowledge. Service was professional and they follow Covid protocols. The car was clean. Caroline was very helpful and explained all that I needed to know. The GM was also very helpful. The whole team made the process of buying/trading my car and getting into an RVR great! More

Major liar and false commitment, do not trust sales staff or Manager anything without in writing. Avoid cheaters like this car dealer. Never recommend anyone. or Manager anything without in writing. Avoid cheaters like this car dealer. Never recommend anyone. More

Sub-zero service I had my endeavor towed in due to not starting.after app. 1full day I'm told that my auto. Start was shorting out and it would cost 1100 dollars plus I had my endeavor towed in due to not starting.after app. 1full day I'm told that my auto. Start was shorting out and it would cost 1100 dollars plus tax and they would not guarantee that that would fix the problem.when I said forget doing any work on it and I would pick it up they presented me with a bill over 400 dollars to scope it.when I questioned the cost I was told they had to scope the car three times at a cost of 120 dollars a scope.when I complained they took.60 dollars off the bill.i was so upset I traded my Mitsubishi in for a Ford.i will never buy a Mitsubishi ever again.they don't have a mechanic that is worth his weight in xxxx.nothing but shoemakers trying to be mechanics More

Service Appointment I took my vehicle to Erin Mills dealership for an oil change, the service was outstanding. My appointment was on time and vehicle was ready very quick I took my vehicle to Erin Mills dealership for an oil change, the service was outstanding. My appointment was on time and vehicle was ready very quickly. More

Super satisfied customer I had recently purchased a used vehicle from Terry at Erin Mills Mitsubishi and I am very satisfied with my experience dealing with him. He is a man o I had recently purchased a used vehicle from Terry at Erin Mills Mitsubishi and I am very satisfied with my experience dealing with him. He is a man of his word and mailed me a paint pen like he promised to do so and paid for out of his pocket when I had asked for a second paint pen. No other salesperson would ever do something like that and simply forget about the customer once they leave but he called me twice, once the morning after, and then 3 days after I picked up my Impala to make sure I was completely satisfied with my new car. I will definitely recommend him to everyone I know! GO GO GO see Terry! More

Asked for my old parts back ¥űj Bought the car new from Erin Mills Mitsubishi. Service visit. Asked that the parts being replaced be returned to us as I was quite sure that the par Bought the car new from Erin Mills Mitsubishi. Service visit. Asked that the parts being replaced be returned to us as I was quite sure that the parts they replaced were still useable and not beyond thier servicible limit - as claimed by Erin Mills. I am an engineer and had just inspected the parts the day before. They were not rusty for one thing, and did not appear to be near thier service limit. The parts they gave back to us were not the parts removed from our car. They were rusty parts from the scrap pile which were beyond thier wear limit. We tried again the next day to get our own parts back, the parts which were removed from our car.. We were told they were gone. We feel insulted and mislead to say the least. More