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Ens Lexus

Saskatoon, SK

4.9
227 Reviews

631 Brand Ct

Saskatoon, SK

S7J 5L3

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Showing 227 reviews

September 27, 2018

Excellent service Very courteous Vehicle done in 1 hr as promised Enjoyed complimentary coffee Vehicle was washed and vacuumed Work that was completed was explained as More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for your business & your review! Stop by again soon for another complimentary coffee & grab one of our in-store iPads to peruse a magazine subscription or two while you wait. Have a great day! -Justin H.

August 31, 2018

Absolutely amazing! 1st time visit. Great experience!!! Will make the effort to return for general maintenance that I usually have done in PrnceAlbert Staff are stellar More

by Aunty_jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for taking the time to write us a review, Jo! We love this type of feedback, it is sure to put a smile on Scott & Derek's faces! We look forward to servicing your vehicle again, have a lovely day and see you again soon! -Justin H.

August 30, 2018

New Lexus RX 350 purchase Michael Sutherland is amazing. He made it the very best vehicle buying experience ever! The dealership has always treated us well. Staff is so friendl More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Larson, Michael Sutherland, Jeff Luc
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for your business & your review of Ens Lexus, Mandy! Michael and his team always go above and beyond for their guests, and we're so happy you noticed the efficient operation run at our Lexus store! We know your time is valuable, and we look forward to your next visit. Have a great day! -Justin H.

August 15, 2018

Way too expensive The service was ok but way too expensive, 233 dollars to change oil and air filter??? Probably will not use again. Was not pleased when I found out I More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Oct 22, 2018 -

Ens Lexus responded

Hi Mike, I am sorry to hear that you're unhappy with the service you received at Ens. If you're willing, please reach out to me directly and I will work with you to resolve any concern you have. My name is Justin Hunt and I can be reached at (306) 653-5611 or by email at jhunt@ensauto.ca. Have a great day!

July 18, 2018

Excellent I was promptly greeted in a friendly professional manner by the service rep. My Lexus NX was brought in to have the windshield repaired. The reception More

by Jay 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sutherland, Ron Mack, Scott Sinclair, Derek Fehr, Darin Mcleod
Nov 06, 2018 -

Ens Lexus responded

Thank-you so much for your review of our service & sales operations at Ens Lexus, Jay! Both departments strive to exceed our guest expectations every day, and we're so happy to hear that we did! Next time grab one of our iPads and checkout some of our online magazine subscriptions while you're here. See you again! -Justin H.

July 11, 2018

Excellence at its best! Always accommodating. Service is above and beyond and they never do anything more than initially agreed unless they contact you first and explain it a More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you so much for your kind words, business & review of Ens Lexus, Edward. We are completely transparent in our pricing. We value our guest loyalty, and treat our guests fairly at all times. Thank-you for noticing the little extras like our detail with service & waiting area. We look forward to your next visit, have a great day! -Justin H.

July 07, 2018

Great Service and helpful staff Staff have clearly explained what services were needed and then confirmed that they were done. All my questions and comments were dealt with very prof More

by reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you for your review, your business & your feedback, Reggie! We always strive to be different than other dealers, and we're so happy you noticed. We look forward to your next visit. Have an excellent day. -Justin H.

May 26, 2018

Excellent as expected The service is second to none our family has been using it since 1993. Really nothing more to add, how many ways to say excellent! More

by Janice
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair
Nov 06, 2018 -

Ens Lexus responded

Thank-you so much for your kind words, Janice! We genuinely cannot thank-you enough for your continued patronage over the years. Without amazing guests like yourself & your family, we would not be able to provide the level of service that we do. We look forward to your next visit, have a lovely day! -Justin H.

May 23, 2018

Service excellence I met first with Michael Sutherland based on being referred to Michael by a long time friend. Michael referred me to Ron Mack, Product Advisor, who wa More

by RX350-2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Larson, Michael Sutherland, Ron Mack, Darin Mcleod
May 23, 2018

. Excellent customer service. Always has excellent customer service. Everyone goes out of there way to help. Love my Lexus and big part of that is the terrific staff. More

by Lexus 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Mitch Quesnel
Nov 06, 2018 -

Ens Lexus responded

Thank-you so much for your review of our team here at Ens Lexus! We love that you love your Lexus, and love that it has to do with our staff. We strive to be different, and are ecstatic that you took notice of this. Have a fantastic day and see you again soon. -Justin H.

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