Ens Lexus
Saskatoon, SK
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Fantastic team! Great service. Always excellent service. Have always used Lexus for our vehicles ( GS350 and NX ) . Well trained and qualified team . When the vehicles are picked up Always excellent service. Have always used Lexus for our vehicles ( GS350 and NX ) . Well trained and qualified team . When the vehicles are picked up it almost seems as if they have been detailed. Always recommend Lexus. More
communication issue I have driven a Lexus for about 8 years and have always loved the service department. Scott Sinclair is fantastic. There is a new service person who i I have driven a Lexus for about 8 years and have always loved the service department. Scott Sinclair is fantastic. There is a new service person who is oriental and I have to say that I do not like dealing with him because I cannot understand what he is saying - especially on the phone. Every single time that I take my car in for service (over 8 year) I get a loaner car. I booked an oil change recently and of course asked for a loaner car. Apparently he has difficulty understanding me as well because when I arrived there was no loaner car for me. Scott as usual saved the day and gave me his car to drive that day. It is really difficult to have confidence when there is such a large communication problem. I am sorry that I do not know his name but he is the only service person with an strong accent. More
Service center could take your all your money!! Well, recently I changed my transmission and rear+front differential fluids from them. While I was talking with them over the phone a week ago before Well, recently I changed my transmission and rear+front differential fluids from them. While I was talking with them over the phone a week ago before the service date, they told they will charge $225 for transmission fluid, and $50 dollars for the rear differential fluid. The guy over the phone did not mention about the front differential fluid. But when I took my car they said they will do the front differential fluid as well. So I assume the charge should be all around $325 plus tax. I was so wrong! They charged me $625 dollars all together ..almost double the amount I expected. If you are using this dealer for servicing of your Lexus, please be careful! They say something, but that's not correct! More
The greatest experience It's always a pleasure to see and work with Derek, when bringing in my vehicle. The experience is like going to a friends house, warm and welcoming. It's always a pleasure to see and work with Derek, when bringing in my vehicle. The experience is like going to a friends house, warm and welcoming. More
Excellent service Scott and the service department provided excellent service when my vehicle was brought in for warranty and service. The staff is always friendly, the Scott and the service department provided excellent service when my vehicle was brought in for warranty and service. The staff is always friendly, the service is excellent, the vehicle is always clean and the work is done within the time promised. Thumbs up to the service department Great work This certainly deserves a 5 Star + rating More
Quick and efficient.and obliging I have dealt with this dealership since 1992. 10 different Lexus cars later and not one complaint. They are very much like family. The culture Danny I have dealt with this dealership since 1992. 10 different Lexus cars later and not one complaint. They are very much like family. The culture Danny Ens started many years ago persists to this date More
Excellent service. Friendly staff Excellent service. Very friendly staff. Always have a courtesy car available. Prompt with the service the car needs. Would recommend the company to ev Excellent service. Very friendly staff. Always have a courtesy car available. Prompt with the service the car needs. Would recommend the company to everyone. Very satisfied. More
Efficient and accommodating! I had great service from Derek Fehr and Lexus Service Department yesterday when I brought my SUV in for a recall appointment. I was checked in prompt I had great service from Derek Fehr and Lexus Service Department yesterday when I brought my SUV in for a recall appointment. I was checked in promptly, provided with a “loaner” vehicle and the work was completed promptly to fit with my commitments that day. When I picked up my SUV it was sparkling! More
Great service! Had an oil change done- Dealt with Ted- he was great to work with- professional, polite, and very helpful A very positive experience- would go there Had an oil change done- Dealt with Ted- he was great to work with- professional, polite, and very helpful A very positive experience- would go there again. More
Oil change and biyearly check up I love the Lexus dealership, they have always taken superior care of my vehicles. They return it to me immaculate and go beyond with touching up pain I love the Lexus dealership, they have always taken superior care of my vehicles. They return it to me immaculate and go beyond with touching up pain chips, cleaning the floor mats which I really appreciate. The fellows at Ens are very good to me, they know I have had some serious health issues and they always ask how I am. I feel they truly care and help me with any technical issues I have without making me feel really dumb. How awesome is that? More