
Endras BMW MINI Durham
Ajax, ON
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783 Reviews of Endras BMW MINI Durham
I had the pleasure of working with Roy Milley on the purchase of a new BMW from Endras. From the beginning, it was obvious that Roy knew his products very well and was genuine in his desire to assist m purchase of a new BMW from Endras. From the beginning, it was obvious that Roy knew his products very well and was genuine in his desire to assist me in making a good decision. Despite the fact that I was unable to purchase right away given an existing lease agreement with another company, Roy remained willing to answer questions, spend time with me on test drives, respond to emails, etc. He even arranged for me to be enrolled in an invitation-only BMW test drive comparison event - without any pressure for me to come to the dealership to "work something out" afterward. Once I was ready to make a purchase, Roy was again ready to help out. The purchase process was easy and enjoyable. Other members of the Endras team, including Mitzi Brown were equally pleasant, supportive, and helpful throughout. Having compared Endras with a number of other dealerships before making a decision to buy, I would highly recommend them to anyone. They have a positive, energetic staff culture, a beautiful, clean showroom and work area, and a great team of knowledgeable people doing fantastic work. Regardless of the environment, and all the nice people, everything usually comes down to the person you meet first. And on that point, Roy, a self-professed "car guy" couldn't have been a better first contact. Awesome guy! Congratulations Endras, you've earned another long-term customer. More
My experience with Endras BMW was very pleasant. The salesmen, Kevin was extremely helpful throughout the entire process. I would recommend this dealership to anyone looking to purchase a luxury car. salesmen, Kevin was extremely helpful throughout the entire process. I would recommend this dealership to anyone looking to purchase a luxury car. More
Roy was exceptionally friendly and helpful with our purchase of a used BMW 335. I was without a vehicle and he ensured that our new car buying process was quick and painless. He even picked me up per purchase of a used BMW 335. I was without a vehicle and he ensured that our new car buying process was quick and painless. He even picked me up personally from the train station on the day I was signing for the new vehicle. Excellent customer service all around! Shannon was also very accommodating and always called me back quickly when I had to leave her a message. Thanks to both for an awesome buying experience! More
Roy Milley provided excellent customer service, and made the entire car buying experience a pleasure. He was knowledgeable about the product, friendly, and worked effectively with the other parts of the de the entire car buying experience a pleasure. He was knowledgeable about the product, friendly, and worked effectively with the other parts of the dealership to make it a seamless experience. He was very responsive to any and all questions and found a way to get things done. While my experience with other people at the dealership was more limited, everyone shared a friendly, can-do attitude and a clear love of cars. I would highly recommend Roy and Endras BMW. More
Was not expecting to get a BMW at such a good price Ron and the staff that we dealt with were friendly and very helpful during our car purchase. I would recommend this dealership to my friends and family. and the staff that we dealt with were friendly and very helpful during our car purchase. I would recommend this dealership to my friends and family. More
Our purchase experience was second to none and now our service experience was the same. We are totally convinced we have made a great purchase. We have been treated with the utmost respect. We will be service experience was the same. We are totally convinced we have made a great purchase. We have been treated with the utmost respect. We will be a life long customer for sure. More
John Kim, assisted me during my visit for service. John was very professional, courteous and accommodating. I recently purchased a certified used vehicle and two weeks later I experienced several issues wi was very professional, courteous and accommodating. I recently purchased a certified used vehicle and two weeks later I experienced several issues with the vehicle. John attended to my needs and resolved the issue that I had. I was very pleased with John's service, I felt that he went beyond his duty. On the other hand, every time I dealt with other service staff they would try to add unnecessary charges and were unpleasant to deal with. But this time, John was very informative and explained every details before and after. I did not feel pressured during my visit. This was the only positive experience I had with Endras. More
I found Jason to be courteous, professional and knowledgable. I appreciate a no pressure salesperson. I let him know what I was looking for and and he found just the right vehicle for me. He was ev knowledgable. I appreciate a no pressure salesperson. I let him know what I was looking for and and he found just the right vehicle for me. He was even kind enough to deliver my Clubman S right to my door some 100 kms from the dealership. I look forward to doing business with Jason and Endras in the future. Kevin Hermiston Peterborough More
Knowlegable and trustable from beginning to the end. Kevin is exceptional customer oriented that makes all your dreams come true. this is the most memorable experience of buying car in my whole life. Kevin is exceptional customer oriented that makes all your dreams come true. this is the most memorable experience of buying car in my whole life. More
Urgent service visit due to flat tire. Excellent service as usual ! Great staff for start to finish! Vehcle is always returned in cleaner condition than when brought in. as usual ! Great staff for start to finish! Vehcle is always returned in cleaner condition than when brought in. More