Endras BMW MINI Durham
Ajax, ON
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767 Reviews of Endras BMW MINI Durham
Three times lucky I recently purchased my third BMW and found it a very pleasant experience Start to Finish!! Kevin was very helpful in understanding what I was lookin I recently purchased my third BMW and found it a very pleasant experience Start to Finish!! Kevin was very helpful in understanding what I was looking for and finding just the right car. I was very impressed with his making us most relaxed during this process. Many thanks to Rene for her help in dealing with the financial end and also a special thanks to Tray for his exceptional knowledge on the technical aspects and instrumentation of the vehicle. He went above and beyond in his follow up as well!! More
BMW 328i x drive Certfied Series Having purchased and owned BMW and other luxury vehicles for decades, I have dealt with many dealerships across GTA including BMW dealerships from eas Having purchased and owned BMW and other luxury vehicles for decades, I have dealt with many dealerships across GTA including BMW dealerships from east to west in the GTA. Honestly I can say I simply hate dealing with car dealerships (purchase/service) for many reasons which is why I don't shop for vehicles as often as I would like to. They simply make it frustrating to spend money. I don't like spending money with dealerships who don't try to provide customers the best service, honesty and respect. I have to admit, I even thought of switching from BMW to another brand before the Endras experience..... Initially I emailed and talked with Kevin Ghazi over phone before deciding to visit the dealership. I live about an hour away from this dealership (having to pass 3 other BMW dealers along the way). While looking at 3 series in stock, Kevin was very patient answering my questions which helped me narrow down on a 2013 Certified 3 Series-sport line. The vehicle was very clean and well prepared.... something I noticed other BMW dealerships sometimes seemed to lack in for some reason. Kevin was informative, patient, and very educated about the product. All the information I asked for was presented. Kevin always provided me options and in the end helped me to get a great deal as well. This is important, because every customer wants a good deal. This is not how I felt dealing with other BMW dealerships. He worked to get me the Certified Series warranty and the whole deal was very smooth. Why was this experience so great? Because of Kevin and the team at Endras. Kevin loves his profession, he has a passion for it and he knows how to deal with people in a very professional and friendly manner. Kevin's focus is on the customer, which is the way it should be. He paid attention to all the little details, even remembering my birthday and presenting the vehicle with big bow, which my 7 year old daughter is still talking about. The Endras team is the best I've have ever dealt with in my life. In my opinion, there is simply no comparison to other BMW dealerships or any other flagship brand dealership. Even Rene Jung -Financial Service Manager and Tre (product genious was beyond expectations). For anyone considering a BMW, Infiniti, Mini, I strongly recommend you visit Endras, you won't regret it. Even if you live a bit out of the way like myself (coming from Woodbridge to Ajax), it is definitely worth it. I will be retuning to the dealership in future for other BMW products. I will be recommending this dealer to my friends and family. A1 experience. More
BMW X5 - Great First Time Experience We stopped into Endras and knew what we were looking for....a used X5 with the M performance package, we looked through the lot and saw exactly that, We stopped into Endras and knew what we were looking for....a used X5 with the M performance package, we looked through the lot and saw exactly that, we were introduced to Rida, she was so welcoming and friendly. After going for a test drive we were very impressed however we looking for a different colour...that was no problem as Rida let us know that the exact vehicle was going to be available in a week or so. It was 100% perfect for us. We came back a couple weeks later to see that X5 once it arrived and then back again to pick it up a week after that. Rida stayed in touch and kept us up to date and made sure all of our concerns were met. She has been a pleasure to work with and even though we live 2 hours away from the dealership we will definitely be buying our next BMW from her. More
I get 328i x drive It was my first experience for BMW and she help me out so well and make me understand everything what I need. I would suggest my friends if they want It was my first experience for BMW and she help me out so well and make me understand everything what I need. I would suggest my friends if they want to purchase car they can go to her. More
I recently bought a BMW X1 Rida Haiden was extremely informative and helpful in selecting the right car to suit my needs. Her friendly attitude took the stress out of purhasing Rida Haiden was extremely informative and helpful in selecting the right car to suit my needs. Her friendly attitude took the stress out of purhasing my first BMW. She took care of my needs from first to finish. Thank you Rida. More
Loved Ghazi Customer Service I purchased a X1 from Endras and I must say the experience was so enjoyable. From the minute I contacted BMW I was forwarded to Kevin Ghazi line and I purchased a X1 from Endras and I must say the experience was so enjoyable. From the minute I contacted BMW I was forwarded to Kevin Ghazi line and he took care of me from start (test drive) to finish (purchase of new car). He was so patient and understanding I felt comfortable making a purchase. Honestly, his customer service excels all customer service I have experienced in the last several years. Sincerely, Thank you Kevin for making my experience with Endras dealership memorable and enjoyable. More
Rida was a pure delight Recently purchased my first car (a pre-owned x3) with Rida and she was extremely helpful, informative and friendly. From my first phone conversation w Recently purchased my first car (a pre-owned x3) with Rida and she was extremely helpful, informative and friendly. From my first phone conversation with her she always went the extra mile, providing me with fantastic customer service and continuously following up. Very easy to talk to and eager to answer any questions I had. I honestly felt like I was buying my car from a long time friend! My only wish is that the dealership had warned me that the previous owner was a smoker but would definitely recommend Rida and purchase another car from her in the future! More
Love My BMW Kevin helped me through process of getting of a lease and purchasing my very own BMW, I needed it done fast, Kevin, Chole and Trevee were there to mak Kevin helped me through process of getting of a lease and purchasing my very own BMW, I needed it done fast, Kevin, Chole and Trevee were there to make the transition quick, smooth and painless. More
Excellent service Kevin Ghazi was very polite and patient didn't rush me to buy. Very good man I would recommend him to anyone who wants to buy a vehicle. Kevin Ghazi was very polite and patient didn't rush me to buy. Very good man I would recommend him to anyone who wants to buy a vehicle. More
Kevin Ghazi you're an asset to Endras BMW! We had the pleasure of having Kevin Ghazi as our sale representative. He was very patient and knowledgable throughout the entire process. I would reco We had the pleasure of having Kevin Ghazi as our sale representative. He was very patient and knowledgable throughout the entire process. I would recommend my friends and family to visit Kevin anytime. Thank you for the amazing service. More