Elite BMW

Great staff great service. Can be served in french as well! highly recommend to all. Can be served in french as well! highly recommend to all. More

Good and friendly Service. Service Staff do their best to provide good service. Friendly as welll. Service Staff do their best to provide good service. Friendly as welll. More

They so friendly and professional and great service thank you so much elite bmw Ottawa you so much elite bmw Ottawa More

The service is Efficient, staff are friendly, knowledgeable and courteous. The atmosphere is comfortable and welcoming knowledgeable and courteous. The atmosphere is comfortable and welcoming More

We just bought an X6 ,2022. Our sales associate was Moe Mansour, a real gentleman, he was always attentive to our demands and questions , polite and friendly. We felt at ease a Our sales associate was Moe Mansour, a real gentleman, he was always attentive to our demands and questions , polite and friendly. We felt at ease around him as we are at a certain age , Mr Monsour was very patient. Thank you and good luck in the futur. André & Irène Rail More

Fast service, easy to book appointments. Appointment times are flexible. Nice and spacious waiting area. Appointment times are flexible. Nice and spacious waiting area. More

Great people ,great product and a beautiful place to Talk cars.every visit is a pleasure! Talk cars.every visit is a pleasure! More

Such great service from Ali and Gord! Very professional and courteous and excellent to deal with. Very professional and courteous and excellent to deal with. More

People at the reception were helpful. A sales person helped me to locate the financial adviser. The service team was helpful to solve a minor problem I had with my remote. A sales person helped me to locate the financial adviser. The service team was helpful to solve a minor problem I had with my remote. More

I am a frontline health care worker and I took an appointment with BMW Elite to change those parts. I went on time and met Mr. Patrick Picard for first-time in-service lounge. He informed me that o appointment with BMW Elite to change those parts. I went on time and met Mr. Patrick Picard for first-time in-service lounge. He informed me that one of the parts not available, also he told me not to drive the car as this will put me at risk. It was a Thursday morning and my plan was to fix my car as I am travelling Friday morning and won’t be in Ottawa till Monday morning. At this moment I was very frustrated but Patrick told me to wait for him. When he came back, he told me that he will give me a car same model as mine and I can have it till Monday morning 8:00 and everything went very smooth. He even phoned me and updated me that my car was fixed on Friday evening. I want to thank Patrick for the superior customer service and problem-solving skills he had. Thank you, Patrick, and thanks to your manager who helped to solve this issue. sam More