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Elite BMW

Ottawa, ON

4.5
156 Reviews

1040 Ogilvie Rd

Ottawa, ON

K1J 8G9

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156 Reviews of Elite BMW

December 07, 2022

Excellent service, very courteous and delightful to deal with. I have owned a number of BMW's and certainly don't hesitate to recommend Elite to friends. Keep up the great work ! More

by heather
Recommend Dealer
Yes
Employees Worked With
Matthew, Gord
Dec 08, 2022 -

Elite BMW responded

That's wonderful, we're thrilled you had an excellent experience! Thank you for sharing and for coming in to see us. We look forward to serving you again in the future.

December 06, 2022

All staff courteous, knowledgeable and personable. Service was done as scheduled and completed promptly. The assignment of a Service Advisor to each car owner was a definite plus -- addressed all my More

by maria
Recommend Dealer
Yes
Employees Worked With
Joe Soubliere
Dec 07, 2022 -

Elite BMW responded

We're thrilled to hear that you had an amazing experience with our dedicated Service department! Thank you for your kind words and for allowing our team to take care of you and your BMW. We look forward to seeing you again soon.

November 22, 2022

Very pleased with the customer service. Vehicle was cleaned before delivery. A drive was provided both directions while the service was performed. . More

by mdonshal
Recommend Dealer
Yes
Employees Worked With
The fellow at the service desk went above and beyond.
Nov 23, 2022 -

Elite BMW responded

Wonderful, we're thrilled you had an excellent experience with our team. Thank you for coming in, we look forward to serving you again in the future.

November 14, 2022

The service I received recently was prompt and staff are friendly. The work wasvdone properly. More

by Teddy.wang2013
Recommend Dealer
Yes
Employees Worked With
Roger Man
Nov 15, 2022 -

Elite BMW responded

We are very happy to hear that, thank you for coming in to see us!

November 10, 2022

Excellent service and friendly staff very nice showroom beautiful automobiles very professional sales staff will definitely buy my next one More

by Paul
Recommend Dealer
Yes
Employees Worked With
Anik Roy
Nov 10, 2022 -

Paul responded

See you next year for my new x3

Nov 11, 2022 -

Elite BMW responded

We're looking forward to serving you once you're ready for that X3! Thank you for the generous words and for allowing our team to take care of you.

October 26, 2022

Our car was taken in at the appointment time, serviced and no extra work done that we felt was not necessary. Listened to our concerns More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Pacheco
Oct 26, 2022 -

Elite BMW responded

We're happy to hear that you are satisfied with your visit! Thank you for coming in to see us and allowing our team to make it easy for you.

Oct 26, 2022 -

Satisfied responded

great service

October 13, 2022

Great experience from start to finish. Our X3 was custom built and not only delivered exactly as promised but came in 2 months early. Ibraheem (Mr. Friday) was exceptional! Easy to deal More

by shawn.mclaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibraheem, Monique
Oct 18, 2022 -

Elite BMW responded

Congratulations on the new, custom-built X3! Thank you for choosing us and allowing our team to make it easy for you. We look forward to working with you again in the future.

October 10, 2022

Best bmw dealer in ottawa, highly recommended if you’re looking to purchase a vehicle. Ask for Ali and Tarek. More

by Eric Gagnon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali, Tarek and Hussein
Oct 12, 2022 -

Elite BMW responded

We appreciate the kind words, thank you for coming in to see us! We look forward to your next visit.

September 21, 2022

Good dealership. Only think did not give me winter mat, but it was included in bill of sale More

by foradvertising8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S&T
Sep 21, 2022 -

Elite BMW responded

Thank you for sharing, we're glad you had a great experience! Please reach out to our team at (613) 749-7700 and we would be happy to help sort out this minor issue with the billing. We look forward to hearing from you soon!

September 16, 2022

Not happy with their service. The moonroof on my x3 2022 exploded on the highway. Called Elite BMW and left a message to the director has I was looking for information on their re More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
Sep 20, 2022 -

Elite BMW responded

We would like to thank you for your feedback. We're relieved to hear that you are alright after such an incident, but we regret that we were unable to get back to you when you needed us. If you have a moment to do so, please reach out to our General Manager directly at Roger.man@elitebmw.com to see how we might be able to win you back. Regardless, thank you for reaching out to us initially. We hope that you will give us another opportunity to serve you in the future.

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