My wife and I decided to pursue a new van. We decided on the Grand Caravan, so we contacted Andrew, whom we've known since public school. He had great knowledge on products, helped us when needed it, and if he didn't know the right answer, he sought out assistance from a fellow co-worker who did.
Greeted at the door in a friendly manner both times we visited, everyone felt comfortable enough to make to make jokes & it was a great experience over all.
Ann went over the features of the van with my wife front to back, and was very knowledgeable on the vans key features.