Eastern Chrysler Dodge Jeep Ram Winnipeg

Awesome! Traded my 2012 Jeep Grand Cherokee for a spankin new 2016 Jeep Cherokee! The staff are all amazing! Rod Bell, Dorothy Cadorath, Andre Clarke and Jason Traded my 2012 Jeep Grand Cherokee for a spankin new 2016 Jeep Cherokee! The staff are all amazing! Rod Bell, Dorothy Cadorath, Andre Clarke and Jason Mclean as well as many others are all helpful, pleasant and very knowledgeable which made the experience wonderful. No matter which department I have dealt with over the years I have had nothing but friendly, courteous staff who have gone above and beyond what was asked of them! Seriously the best dealership anywhere! Thanx again everyone! Magi Smith More

"Spectaculous" Service, Best in Class The people that we've engaged with during and after our visit to the dealership were all accommodating and courteous. They all understood that our exp The people that we've engaged with during and after our visit to the dealership were all accommodating and courteous. They all understood that our experience with another Chrysler Canada dealer in Winnipeg wasn't pleasant at all, so they took it upon themselves to give us a better car buying experience this time around and ensure we continue to advocate the brand. More

PURCHASE OF 2016 RAM 1500 SPORT GETTING THIS TRUCK WAS A SHOT IN THE DARK BUT BRYAN AND MATT REALLY MADE IT HAPPEN. I GOT EXACTLY WHAT I WANTED IN A TRUCK. THEY GAVE ME A FANTASTIC D GETTING THIS TRUCK WAS A SHOT IN THE DARK BUT BRYAN AND MATT REALLY MADE IT HAPPEN. I GOT EXACTLY WHAT I WANTED IN A TRUCK. THEY GAVE ME A FANTASTIC DEAL. EVERYBODY WAS EXCELLENT TO DEAL WITH. I WAS REFERRED TO EASTERN CHRYSLER AND I WAS NOT DISAPPOINT. I WILL DEFINITELY BE COMING BACK TO THEM FOR MY NEXT VEHICLE. THANKS TO EVERYBODY THERE THAT MADE THIS PURCHASE POSSIBLE. More

Friendly staff, Helpful It was my first time buying a car from a dealership, and was very scared going in. I met Michael Ens and he made everything very easy and he was very It was my first time buying a car from a dealership, and was very scared going in. I met Michael Ens and he made everything very easy and he was very helpful. I had an idea of what I want, and I came out driving out with a even more awesome ride! Thank Michael and Rodney for your great customer service! I will definitely come back to you guys! I highly recommended them! -Yvette C More

outstanding and excellent customer service I recently purchased a 2014 Fiat 500L and thought the overall experience was great! Staffs are very pleasant and welcomey from the moment i stepped in I recently purchased a 2014 Fiat 500L and thought the overall experience was great! Staffs are very pleasant and welcomey from the moment i stepped in. Seriously the best customer service out of all the other dealers i dealt with. I wasnt offerred anything that i wasnt looking for and was not put under pressure in any way. Special thanks to Rod Bell and Rodney Francisco for all the help, hard work and for their excellent customer service. These guys are always willing to help. Great buying experience! Would definitely recommend to everyone. And would come back there myself in the future! More

PURCHASE OF 2015 GRAND CARAVAN I WOULD LIKE TO THANK ROD BELL FOR ALL HIS HARD WORK TOWARDS PURCHASE OF NEW GRAND CARAVAN.HE WAS LIKE A LITTLE ROADRUNNER I WAS GETTING TIRED JUST WA I WOULD LIKE TO THANK ROD BELL FOR ALL HIS HARD WORK TOWARDS PURCHASE OF NEW GRAND CARAVAN.HE WAS LIKE A LITTLE ROADRUNNER I WAS GETTING TIRED JUST WATCHING HIM.WHILE NOT EXACTLY WHAT I WAS WANTING AS FAR AS OPTIONS BETWEEN THE GROUP THEY OFFERED ME A MODEL FOR THE MOST PART MUCH MORE ,THEY OFFERED ME A GREAT PRICE.THANKS TO EVERYONE.I WOULD DEFINITELY RECOMMEND YOU AND ALSO BUY AGAIN FROM EASTERN More

BEST SERVICE OF ALL CARS I EVER PURCHASED FROM DEALERSHIP THANKS TO PEOPLE LIKE GARY, IT' GIVES ME THE BEST SERVICE I EVER HAD. I LEFY GMAC DUE TO LOUSY SERVICE AN OF ALL CARS I EVER PURCHASED FROM DEALERSHIP THANKS TO PEOPLE LIKE GARY, IT' GIVES ME THE BEST SERVICE I EVER HAD. I LEFY GMAC DUE TO LOUSY SERVICE AND HAVE PURCHASED MY LAST 10-15 CARS FROM EASTERN. GARY PLEASE KEEP UP THE GREAT WORK. THANKS, BARNEY CHARACH More

Seamless experience I was just kicking around the sales lot when the friendly face of Rod Bell approached me and asked me if he could help. I'd been looking for a specifi I was just kicking around the sales lot when the friendly face of Rod Bell approached me and asked me if he could help. I'd been looking for a specific truck (2015 Ram Sport w/5'7" box) and was having trouble finding what I wanted at some of the other dealerships. Rod listened and quickly identified the perfect vehicle that he still had in stock.( 2016's were already on the lot). Even through the back and forth price negotiations with the sales manager, I felt like Rod was on my side. Since the purchase Rod has contacted several times just to make sure I was pleased with the purchase. Overall I can't say enough about the customer service that I have received from Eastern Chrysler. Thanks. More

Beyond The Call Of Duty !!! My salesman Bryan worked way beyond the call of duty as this vehicle purchase was 2 months in the making ! Once we found the right vehicle the efforts My salesman Bryan worked way beyond the call of duty as this vehicle purchase was 2 months in the making ! Once we found the right vehicle the efforts of the rest of the team were equally as dedicated. They all listened to what I wanted and delivered a purchasing experience I will never forget. I highly recommend Bryan to make your purchasing experience as great as mine was. More

What service? There are no words to describe how very disappointed I am with your service department. It all started when I bought my truck last year. I was told th There are no words to describe how very disappointed I am with your service department. It all started when I bought my truck last year. I was told that my truck had a CD changer install somewhere in the cockpit but I guess there is none. The truck is great, it's performing well, but that's not why I'm writing this review. I could have bought a different brand of truck but we chose Dodge instead because of the good performance in terms company recalls. I was wrong to think that. So far, there have been four on my truck (P37, R23, R36) and two if which are a re-occurring issue P37 - Rear shock absorber which I do not understand why you are replacing it again (I would think that last year was just a check up, you are the expert not me). I am always on time when it comes to arriving at your shop, and I'm 99% booked an appointment so I do not waste my time staying at your shop but you guys always keeps me there more than what you have promise me and the funny thing is you don't even bother telling that it will take a little more time for the service to be completed. I'm always the one whose initiating the follow-up with your advisor. Last October 3rd was the longest I've been in a shop as it took you up to 2 o'clock and I had to call a friend for a favor to drive me to an important meeting I had because you don't have a shuttle that day. And yesterday for me was the last straw when I made an appointment for a recall that did not happen because the parts were missing in your shop and your advisor did not have any clue what happened with it. And what's frustrating is that I have to sit there for at least an hour and twenty minutes before the advisor came to me and said: "do you want to hear the good news or the bad news?" It's not even exciting and funny when he told me the bad news. I thought the bad news will be that there's another recall and it will take another an hour to do the service. Instead the parts were missing. With all the hi-tech in the world and yet you cannot find the parts for my truck. hmmm... And what does he mean by "good news?" If he meant by "good news"!, I ordered the parts for your truck", then you should not say good news at all to anyone. We lived in a world were manufacturing defects will happen at some point and you, as a Customer, have to be ready but the manufacturers should be ready to give something in return to the Customer because we are taking the time, our own time to missed work that eats up our vacation hours which most of us do not have. We rather spend our vacation somewhere that you feel relax and not stressful as these experience. A little comforting and assurance would be nice. Having said all of this, it's Tuesday, November 3rd and I have not heard from your advisor that the parts were ordered. Thank you. More