Eastern Chrysler Dodge Jeep Ram Winnipeg

Solid experience No hidden fees, reasonably low pressure, honest and open sales approach, the team worked hard to find us the vehicle we needed and negotiating a price No hidden fees, reasonably low pressure, honest and open sales approach, the team worked hard to find us the vehicle we needed and negotiating a price was painless. I will definitely consider Eastern for future purchases. More

Surpise Van purchase for Wife for Christmas Andre, Rodney and Bryan were the best! I was able to surprise my wife with a 2015 Dodge Grand Caravan Crew that we worked hard to ensure had all the r Andre, Rodney and Bryan were the best! I was able to surprise my wife with a 2015 Dodge Grand Caravan Crew that we worked hard to ensure had all the right options! Having it delivered during a snowstorm on the 23rd, just so that I could surprise my wife on Christmas morning is something I will never ever forget! We also bought a 2014 Dodge Ram from them in April and Andre with Matt were great then as well. Cannot thank the team over there enough. Surely my choice for anyone to buy a brand new or used vehicle! Thanks again guys! More

Approachable and patient We just want to say thank you to Jason McLean, Rodney Francisco and Harrison Andasan for the great deals that they offered to us during our search for We just want to say thank you to Jason McLean, Rodney Francisco and Harrison Andasan for the great deals that they offered to us during our search for our new Dodge Journey 2016 . For the first time we step in to the building ,our plan with my husband is just only to try our luck if we can get approve or not and also if we could trade in our old dodge caravan 2005 and we were surprise we got the best offer for our old car. Not bad lol! Thank you for all your help guys! let's our journey begin for the year 2016!!!!! More

AWFUL Experience I spent a solid few months looking to trade in my vehicle, which I had purchased through them, it had been giving me nothing but problems with power s I spent a solid few months looking to trade in my vehicle, which I had purchased through them, it had been giving me nothing but problems with power steering. My warranty was almost up and I didn't want to get stuck paying for this repair every months. I was called back to dealer numerous times to look at vehicles they new were not in my price range. I felt they didn't listen to me when I told them what was important and what wasn't. It had progressed to the point that I flat out asked them, " do you have something on the lot that will work in my price or not, if not that's fine ill move onto the next dealer" At that point they did find something that worked for us and we did make a deal on a new car. When the sale was complete and the cheque was handed to them they were left with the responsibility to pay off the old lein for our trade in vehicle. A month and a bit went by and I received a humiliating collections call at my place of work asking me why I have not been making payments. On top of that due to the type of employment my husband has it is detrimental he maintains a flawless credit score. This error was brought Rodneys attention as he was the finance manager involved with our sale. He tried to tell me that that was not how our deal was structured and he wanted to call me back after speaking to Antony who sold us the vehicle. I told him absolutely not, I would hold while he had this discussion that was apparently going to take awhile... Not 15 mins later he picked up the phone and sure enough Eastern Sales was responsible for the lien payment. I had to be very persistent to get written confirmation that they would not only pay the lien but also take ownership of all marks on both mine and my husbands credit bureau. I eventually got the written confirmation however had not even received so much as an apology. I did get a call from Antony who gave me a very poorly constructed version of an apology. You would think that after the SERIOUS mistake, humiliation and run around they gave, they would at least try to offer a measly free oil change, but nope, nothing. That is the last time myself or family will be back at eastern and we have been there for 37 years. More

Excellent experience with the Team of Andre Clarke Nov 30, 2015 To Whom It May Concern: If Nov 30, 2015 To Whom It May Concern: If you want to own a car and feel good about the honest buy, look for Andre Clarke, the Sales Manager of Eastern Chrysler. He will guide you through with all sincerity, honesty and never fool a client just to make a sale. Very straight forward person and will tell you what is good for you. Andre was a friend of ours since 2014 but, he never used his influence just for the sake of selling. What we can’t forget when he told my husband and myself…” take time to buy your dream car and only buy when you feel good of buying it” That is what you call professionalism and honest sale. We totally trust him with his sincerity of helping us forget our hurts and trust sales people again, especially after our previous worst experience with Winnipeg Dodge. Andre helped us feel good in finding the right car for us till the end. We now have a Town and Country 2015 model. It was the best car buying experiences we've ever had! Everyone was very friendly and accommodating, with special mention of Julia Chrapchynski, the sales agent whom Andre have assigned to take care of the details for the buy and was very knowledgeable about the product. She was an excellent choice to take care of our transaction and she made follow up calls after the buy just to make us feel how important we are to them and made herself available in case we have questions anytime. We can’t forget our experience also with Barry Olinkin, Finance Manager of Eastern. This is our first experience where all the important details were explained, and we mean very detailed, that we were able to understand for the first time, all the information contained in all legal documents you get, after several car buy and trade in we had in the past. He was able to entice us get a long term comprehensive warranty package. You can only tell how great and professional the Eastern Chrysler Team is. It was a great honor and privileged to be associated with your company. When we are ready for our next new car, we will definitely get it from your Team again Andre. Outstanding performance guys. Jerry and Renee E. More

Absolutely Wonderful This dealership deserves more than just 5 stars. Julia was very welcoming to us, she was not pushing for a sale. Everybody in the dealership was a ple This dealership deserves more than just 5 stars. Julia was very welcoming to us, she was not pushing for a sale. Everybody in the dealership was a pleasure to deal with. They helped us with all of our questions and always had an answer. We were treated very well. I would highly recommend this dealership to anyone that I know. The whole dealership is an amazing team, but I highly recommend Julia Chrapchynski for all of her outstanding work! She was always available, even on her day off they contacted her for a few questions that I had and within the hour she contacted me back with answers. Thank you very much to everyone at the dealership, especially Julia! More

Pleasant and positive experience I purchased a Grand Jeep Cherokee this past fall and I had a positive, friendly experience with the staff at Eastern Chysler. Julia and Jason were bo I purchased a Grand Jeep Cherokee this past fall and I had a positive, friendly experience with the staff at Eastern Chysler. Julia and Jason were both very knowledgeable and helpful. More

Excellent service Bought a 2015 Jeep this past summer. Coming into the dealership I was not sure what I was looking for, I knew I wanted a Jeep but I didn't know if I w Bought a 2015 Jeep this past summer. Coming into the dealership I was not sure what I was looking for, I knew I wanted a Jeep but I didn't know if I wanted to invest in a new vehicle. The sales person (Harrizon) that I talked to was very informative when showing me a couple options they had and made it easy for me to decide which vehicle to purchase. He was not pushy at all and gave me my space to think and decide. He answeared all my questions and adressed all my concerns and even after the vehicle was purchace he followed up to see how I was enjoying my new vehicle I was very satified with the service he provided I already went back to order some accessories through him. I definetly recommend this dealership and I will definetly come back in the near future. More

Excellent service from great people The service I recieved here was by far the best experience I have ever had buying a vehicle. Even other employees that I wasn't dealing with, knew my The service I recieved here was by far the best experience I have ever had buying a vehicle. Even other employees that I wasn't dealing with, knew my name and always made sure to say "HI". Rod Bell was so helpful, and wasn't so serious as to be all about business, we shared a few good laughs. Wish I had found the guy sooner, would definately buy again from him. Sending him my sons business in the spring, he's also going to buy a Ram. Matt Henry is also another employee I had tbe pleasure of dealing with. The service and consultations he provided were fair and honest. Very impressed! The after sale service was also very good. Me and Rod had a side deal and he could have walked away after the sale but he is a man of his word and came through, no problems at all. Thanks again Rod and Matt, see you guys again very soon! More

New Truck Purchased a 2014 Ram 1500 recently and was very please with our overall experience. Our sales person was Bryan Grocholski and he was extremely helpful Purchased a 2014 Ram 1500 recently and was very please with our overall experience. Our sales person was Bryan Grocholski and he was extremely helpful, friendly and knowledgeable helping us find what we were looking for and within our budget. We drove 4 hours to Winnipeg for this dealership and were very pleased with the prices and excellent service we were provided. Staff was very friendly. I would highly recommend ! More