Eastern Chrysler Dodge Jeep Ram Winnipeg

Conscientious follow-up I purchased a new 2016 Jeep Cherokee Trailhawk through Markus Hemmings at this dealership. The deal was not without it's wrinkles, but Markus went out I purchased a new 2016 Jeep Cherokee Trailhawk through Markus Hemmings at this dealership. The deal was not without it's wrinkles, but Markus went out of his way to correct things to my satisfaction. Markus is very conscientious and wants to ensure your complete happiness. He succeeded! I would recommend Eastern Chrysler and especially Markus. Hats off also to Antoney and Dorothy for their excellent work in their administrative roles. More

A good place to go Had a good experience for my first time at eastern Chrysler. Everyone was nice and polite. I met a really awesome person name Gina that made me feel v Had a good experience for my first time at eastern Chrysler. Everyone was nice and polite. I met a really awesome person name Gina that made me feel very comfortable helped me go threw everything step by step. She was patient and very helpful. Thanks Gina for my sweet ride!! More

My experience at Eastern WOW! Rod, This was the perfect purchase experience. 1. You contacted me explaining your deals. 2. You Immediately HAD the options/vehicle I wanted. Rod, This was the perfect purchase experience. 1. You contacted me explaining your deals. 2. You Immediately HAD the options/vehicle I wanted. 3. You worked a deal over 1 night with ALL REQUIRED LEVELS NEEDED! 4. You booked an appointment with me. 5. We met on time. 6. You greeted me, and everyone working that night (hope I remembered everyone) made sure I was comfortable and informed, whether their customer or not. 7. ALL LEVELS met me with PERFECT DECORUM, PERFESSIONALISM, FUN, YES FUN, AND FULL EXPECTATIONS AND EXPLANATIONS. 8. I DID NOT NEED TO SIT FOR HOURS BEGGING AND DEALING. 9. Going to finance….WELL. AGAIN with PERFECT DECORUM, PERFESSIONALISM, YES FUN, AND FULL EXPECTATIONS AND EXPLANATIONS. Thank You ALL for the experience. Still one dealership that is not a pressured sale and real people in Winnipeg! Murray More

Great Staff Although I didn't purchase from here, I dealt with a very pleasant and knowledgable salesperson and support staff, no pressure. Will deal with Eastern Although I didn't purchase from here, I dealt with a very pleasant and knowledgable salesperson and support staff, no pressure. Will deal with Eastern in the future. More

Vehicle damaged and very poor customer service In July 2015 I had my 2014 Jeep Grand Cherokee in for service and a safety recall. The work was done correct at a reasonable price, no complaints here In July 2015 I had my 2014 Jeep Grand Cherokee in for service and a safety recall. The work was done correct at a reasonable price, no complaints here. When I picked up my vehicle and after paying for the work done I noticed right away a nickel sized scratch on the rear left door with orange paint. It was pretty obvious that it was a fresh scratch and that somebody hit my vehicle with a door from another vehicle while it was parked on their lot. After claiming this with the service advisor DYLAN GRAY he had the body shop manager have a look at it. They quickly put it in their shop and buffed it over but said they would need the vehicle back for a few days to have this fixed properly, and here is where my “story” starts. They said they would call me with a date when they could get it in their body shop, THEY NEVER CALLED! After approx. 2 weeks I tried calling DYLAN GRAY, no answer so I left a message, HE NEVER CALLED ME BACK! After another week or so I tried calling him again, the same spiel, left a message BUT HE NEVER CALLED ME BACK! I did this one more time about a week later WITH THE SAME RESULT, NEVER CALLED ME BACK! At this point I just gave up and thought the next time I need to have my vehicle serviced they should fix this then. So November 2016 comes around and my vehicle is due for another bigger service. I call the service department and ask for DYLAN GRAY, he is in and it rings a few times then goes to voicemail. So I left a message but guess what, HE NEVER CALLS ME BACK! I call his direct number and it goes to voicemail again, at this point I start thinking he must recognize my number and is screening my call. I leave a message BUT HE NEVER CALLS BACK. The next day I try once more but of course I only get his voicemail and leave a message BUT HE NEVER CALLS ME BACK! Dear DYLAN GRAY and Eastern dealership, seriously? Not only do I still have a damaged vehicle by you but this is the poorest customer service I ever received and experienced and as far as I am concerned you will never see me at your dealership again. I will also make sure to warn as many people about your dealership as I can! More

Amazing Dealership!!! The day I walked into Eastern Chrysler I was politely greeted with genuine smiles and asked how I could be assisted. I was then introduced to Sarah w The day I walked into Eastern Chrysler I was politely greeted with genuine smiles and asked how I could be assisted. I was then introduced to Sarah who was just amazing during the entire process of purchasing my 2015 Jeep Cherokee North. Sarah is personable, friendly, honest, professional, and she also knows her cars. It's always nice to meet a woman who understands cars without having to read a book first. I have been through many dealerships here in Winnipeg, and many dealerships across Ontario. I have never felt more comfortable in a dealership than Eastern Chrysler. The energy in the building is very positive and uplifting! I fully recommend them to anyone who wants to have an amazing experience, seeing that purchasing a vehicle is the second most expensive investment in life, therefore, why not make it enjoyable. Thank you to the team at Eastern Chrysler, but a huge thank you to Sarah, Andre, and Dorothy who helped me purchase the vehicle that I've been looking for! More

Thank you very much thank you rod for the excellent truck .. I love it, it was a good time dealing with you.. lots of laughs.. ill be back soon. thank you rod for the excellent truck .. I love it, it was a good time dealing with you.. lots of laughs.. ill be back soon. More

Rod Bell Thanks For Everything Rod Bell is an excellent product advisor. He was patient and helped us out a lot. He went above & beyond to get us the best vehicle. We are very happy Rod Bell is an excellent product advisor. He was patient and helped us out a lot. He went above & beyond to get us the best vehicle. We are very happy with our purchase. Thank you Rod, Antoney, Matt & Darnell for everything. We appreciate it. More

Thank you Rod! This is the second vehicle that we have purchase through Rod. Experience has been wonderful; will definitely be back again. Look forward to dealing This is the second vehicle that we have purchase through Rod. Experience has been wonderful; will definitely be back again. Look forward to dealing with Rod again. More

Thank you. Thank you Rod Bell for a wonderful time in buying our Jeep.... We appreciate everything that you've done for us....Thank you for your patience Thank you Rod Bell for a wonderful time in buying our Jeep.... We appreciate everything that you've done for us....Thank you for your patience More